ibis Fribourg 2.5 stars

Customer review rating (ALL Rating) 4.3/5 619 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE certified hotel

  • 82 air-conditioned rooms

  • Paid outdoor car park and in the underground garage

  • Located 3 minutes by foot from the Forum Fribourg and 10 minutes by bus from the city centre.

  • Bike Hotel with secure bike room, repair shop and additional services.

Our accommodation(s)

Hotel location

ibis Fribourg

21 Route du Lac
1763 GRANGES PACCOT
Switzerland

GPS:46.823611, 7.149722

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of internationnal drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  619 reviews

TripAdvisor Rating  4.0/5  431 reviews

Minimal facilities

Customer review rating 2.5/5

Krishna Families - Confirmed reviews ALL

The hotel had basic facilities .. -only bread was available for Break faston the first day . -No basic toiletries were available in room . -Room was not cleaned even when it was requested . -Parking costs extra . To sum up its a hotel that I wouldn't recommend others. +On the second day breakfast was available and nice

Dear KRISHNAGOPAL M., Thank you for taking the time to share your experience following your stay at the ibis in Fribourg. I am sorry to read that you were unable to make the most of your time with us. Regarding breakfast, I will be sure to pass on the information to my head of department. As for the rooms, I will personally investigate to ensure that this does not happen again. I hope that we will be able to regain your trust during a future stay in Fribourg. Wishing you a pleasant day. Laurent Cereda -Directeur ibis & ibis budget Fribourg Translated with www.DeepL.com/Translator (free version)

all was perfect our crew enjoyed

Customer review rating 5.0/5

Fall Business - Confirmed reviews ALL

all was perfect our crew enjoyed

Dear Lucio M., We very much appreciate your comments regarding your stay at the ibis Fribourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Cereda - Directeur ibis & ibis budget Fribourg

Not what I paid for

Customer review rating 2.0/5

Tatiana Families - Confirmed reviews ALL

We made a reservation for a king size bed cause we had our daughter with us, the bed was small, impossible to walk in the room, wasn't quite clean and on top, when I was taking a shower, the thing that hold it on the wall fall to my feets

Dear STEEVE M., Thank you for taking the time to tell us about your experience at the ibis Fribourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team ibis Fribourg

Well located, good stay, friendly staff

Customer review rating 5.0/5

Pallavi Families - Confirmed reviews ALL

It was a nice experience. Location was perfect. Easy accessible. Good breakfast.

Dear PALLAVI P., We very much appreciate your comments regarding your stay at the ibis Fribourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Cereda - Directeur ibis & ibis budget Fribourg

great service, good location

Customer review rating 4.5/5

Jeff Business - Confirmed reviews ALL

Friendly staff, clean rooms with great location near highway and transit

Dear Jeffrey C., Thank you for taking the time to share your experience at the ibis Fribourg. First of all, I am delighted to read that you enjoyed your stay. I will also be sure to compliment the staff on your behalf. Indeed, you have pointed out the most important thing in my eyes (quality of service). Looking forward to welcoming you soon. Best regards, Laurent Cereda - Directeur ibis & ibis budget Fribourg

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Other web-users rate our hotel

  • 165 reviews 7.3/10 Location
  • 284 reviews 6/10 Room
  • 281 reviews 8.3/10 Service
  • 131 reviews 6.4/10 Breakfast
  • 113 reviews 6.7/10 Cleanliness
  • 85 reviews 4.2/10 Value
  • 47 reviews 3.3/10 Food
  • 21 reviews 4.5/10 Amenities

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