Sofitel Brussels Europe 5 stars

Customer review rating (ALL Rating) 4.5/5 1,805 reviews

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Place Jourdan 1, 1040 BRUSSELS, Belgium

Description

Hotel extras

  • 12 suites rénovées

  • Accès direct aux transports en commun.

  • Brasserie belge renommée avec un chef célèbre.

  • Rooftop une vue imprenable sur la place Jourdan.

  • Situé dans le quartier européen.

Our accommodation(s)

Hotel location

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
Belgium

GPS:50.837704, 4.381243

Telephone
Fax +32 2 235 51 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE 1040

With local and seasonal products, the chefs at the 1040 reinvents Belgian specialties. The chic and casual bar serves unique cocktails. Guest also can sample many Belgian beers and European wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,805 reviews

TripAdvisor Rating  4.5/5  221 reviews

Certificate of excellence 2024

Great Stay

TripAdvisor rating 4.0/5

World E Couples - TripAdvisor review

We stayed at this hotel for 2 days. The front desk staff was very nice, and the breakfast was excellent. We were able to use the Hammam, and it was very clean. The hotel's central location and clean rooms were also noteworthy. Housekeeping, particularly Koko/Coco, did a fantastic job cleaning the room. One area that could use improvement is the roof patio. When we visited in the evening, half of the patio was not occupied (so it was not busy) . However, after sitting for about 10 minutes, no one acknowledged our presence or showed any interest in assisting us. Consequently, we had to leave and try some other nearby places. Overall, the stay was great.

Dear World E, Sir or Madam, We would like to thank you for your high rating of 4/5 for your stay at the Sofitel Brussels Europe. We are glad you were satisfied with our Hammam, our Front of House, Housekeeping and Breakgast service. I will share it with our team, and specially with Coco. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you again soon! Sincerely, Clara Rondini Guest Relation & Duty Manager

Smooth stay

Customer review rating 5.0/5

Jerry Business - Confirmed reviews ALL

Excellent service, comfortable room, delicious breakfast, classy hotel and near the EU institutions. Met my needs 100%, thank you!

Dear Mr L., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clara Rondini Guest Relation & Duty Manager

Very nice stay

Customer review rating 5.0/5

Mitch B. Families - Confirmed reviews ALL

Great visit

Dear Mr B., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clara Rondini Guest Relation & Duty Manager

Short but sweet stay

TripAdvisor rating 5.0/5

197mahina TripAdvisor review

A quick trip to Brussels and thought i would stay at the Sofitel, quite conveniently located, few restaurants located in the vicinity including the famous Maison Antoinette frites. There’s a few grocery stores around but they close quite early just an fyi. I was checked in by Jesus who was very friendly and helpful. Room was very spacious and bathroom was great, lots of information in the room, one thing I will say is there is a lack of usb ports. The bar was nice for a coffee in the morning. The WhatsApp system they have is good however it is not the quickest response times. Tessa and Sophia were helpful to book a restaurant for dinner. Gil ax was very friendly on check out. Will definitely recommend and would return.

Dear Mahina, We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team and specially with the team members quoted. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for letting us know about the USB ports and the answering time laspe of Whatsapp. I am sorry for the inconvenience caused. I will inform the Front Desk Manager regarding this matter. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clara Rondini Guest Relation & Duty Manager

Good stay, great location, super friendly and helpful staff.

Customer review rating 5.0/5

Velimir Solo - Confirmed reviews ALL

Easy comunicatins and professional .

Dear Mr B., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Contardi Guest Relations & Duty Manager

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Other web-users rate our hotel

  • 382 reviews 8.9/10 Location
  • 737 reviews 8.5/10 Room
  • 909 reviews 8.9/10 Service
  • 23 reviews 3.1/10 WiFi
  • 293 reviews 8.9/10 Breakfast
  • 199 reviews 9.1/10 Cleanliness
  • 71 reviews 8.7/10 Bar
  • 7 reviews 2.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.