ibis budget Basel Pratteln 1 star

Customer review rating (ALL Rating) 4.0/5 587 reviews

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Grüssenhölzliweg 11, PRATTELN, 4133 BASEL, Switzerland

Description

Hotel extras

  • Less than 1,000 meters from the freeeway exit

  • Fairgrounds & Basel city centre easy to reach, good tram & train connections

  • Shopping centre and restaurants less than 500 meters away

  • Reception desk open 24/24

  • Private parking and parking garage for hotel guests directly on site (fee applies)

Our accommodation(s)

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Hotel location

ibis budget Basel Pratteln

Grüssenhölzliweg 11, PRATTELN
4133 BASEL
Switzerland

GPS:47.526654, 7.692835

Telephone
Fax +41 61 823 73 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  587 reviews

TripAdvisor Rating  3.5/5  429 reviews

Vary warm and clean room, and very quiet place to relax. And very nice service.

Customer review rating 4.0/5

Beata S. Families - Confirmed reviews ALL

Good place and price for the hotel stay, and quick hassle- free booking.

Dear BEATA S., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.

Perfect location for Z7 concerts

Customer review rating 4.5/5

Ian H. Couples - Confirmed reviews ALL

Hotel is good value for money with a nice buffet breakfast. Great location for concerts at the Z7, with the added bonus of a shopping centre next door and a number of places close by to get a meal (I recommend Ikea). Rooms are small and simple, but this is a budget hotel. Beds are comfortable. I just wish they would sort out the air conditioning as no adjustment was possible.

Dear IAN H., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.

Room dirty

Customer review rating 2.0/5

Cesar Business - Confirmed reviews ALL

The room was dirty, you could see dirt on the floor (black particles of whatever it was). There was hair (not one, but various) on the bed, also in the upper bunkbed which I looked for curiosity. Some spots of black mould on the corners of the room, air of the room felt damp and with the characteristic smell of mould. I was very disappointed with the cleaning aspect.

Dear CESAR AUGUSTO D., Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely.

Good

Customer review rating 2.5/5

Fanny Solo - Confirmed reviews ALL

Good

Dear JONATHAN D., Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely.

Budget standard as expected but

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

This is the first Ibis hotel I have stayed in that automatically convert credit card into from Swiss currency into pounds to get a higher rate and blame your bank

Dear WILLIAM K., Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely.

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Other web-users rate our hotel

  • 313 reviews 7.7/10 Location
  • 597 reviews 4.5/10 Room
  • 397 reviews 9.2/10 Service
  • 10 reviews 9.7/10 WiFi
  • 394 reviews 2.7/10 Comfort
  • 229 reviews 5.7/10 Cleanliness
  • 207 reviews 6.4/10 Breakfast
  • 68 reviews 5.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.