ibis budget Basel Pratteln (ex ETAP HOTEL)

"Basel"

19th February 2013, mstone3232, Goppingen, Germany

I´m really sorry for I don´t know what to say after I filled in the dots. I stayed in the same hotel last year about this time for a week alone, and for me it was prefect. behind is the Coop where shopping and eating in the evening can be done. With the cleanness was just a few hairs in the shower but other than that I was very have and satisfied. Therefore in July I will be staying in one of your hotels in Genf/Switzerland

Management responseThank you for your comment.We apologize that you have found some hair in the shower, we are always working the room clean and the service is perfect for the guest.We are pleased that you are happy otherwise and hope we can welcome you soon in our hotel.Your budget hotel Ibis Team
« hide

"Budget hotel - budget experience...."

13th February 2013, DilbeekBrussels, Brussels, Belgium

Well - you don't pay much, so expect not much.... Bed linen not complete - arranged, but takes another 15'; alarm went off erroneously several times during night, but no apologies or anything else, breakfast room for 15 people while they had 100 guests...There are more charming alternatives for 20 euro more in the vicinity - with breakfast included...

Management responseThanks for your comment, we're sorry that you did not have a pleasant stay. The breakfast room can seat about 20 people, we inform our guests in advance that it can be nearly morning. The one with the fire alarm, we can unfortunately not help the night porter tried as soon as possible to resolve the problem.Your budget Ibis Basel Pratteln team
« hide

"Great location"

17th June 2012, metallina, New York

Stayed there because the hotel was steps away from Z7 and we were attending the metalfest. Location was perfect. Also it was very close to visiting other towns in Northern Switzerland. The room was small but it met our needs. The only thing I wasn't happy about was the bathroom setup. The shower, the toilet, and the sink were completely separated, and the doors had holes instead of handles. Bathroom privacy was non-existent. Oh and the water poured out of the shower and into the room when you bathed. Would stay there again for the concerts though.

Management responseThanks for your review! We are very pleased that you are so happy and we always visit. We hope that we can continue to provide good service and are very excited to have you with us again soon. Your budget Ibis Basel Pratteln team
« hide

"ETAP is best choice in Basel"

7th October 2011, Livorno, Italy

ETAP provided the best and nicest staff, but bring your own shampoo and soap. They don't offer a cafe with a la carte menu items for breakfast, so it is best to bring your own or go into town or the neighboring grocery store for more affordable breakfast selection.

Management responseThank you very much for your comment.We always try to improve, our Hotel provides only normal soap.Your Etap Hotel Basel Pratteln
« hide

"Etap Hotel Basel Pratteln"

27th July 2011, Eindhoven

Good hotel for one-night.Make sure that you do park in the parking-area and no on the street.Reception was open during the night. We did not get breakfast at the hotel, so cannot comment on that.

"Etap Pratteln"

4th February 2011, PhilSOF, SOF

Convenient Autobahn location, rack rate is expensive for this level.

Management responseThank you for taking your time to comment our Hotel. We hope to see you again.
« hide