ibis budget Pontault Combault RN4 Marne la Vallée 2 stars

Customer review rating (ALL Rating) 3.9/5 545 reviews

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Description

Hotel extras

  • 100% refurbished hotel

  • Free enclosed parking - Reception open 24 hours a day

  • Close to the capital and Disneyland Paris

  • Restaurants and public transport near the hotel

  • Free WiFi access

Our accommodation(s)

Hotel location

ibis budget Pontault Combault RN4 Marne la Vallée

2, ZA La Tête de Buis, RN 4
77340 PONTAULT COMBAULT
France

GPS:48.77803, 2.589046

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  545 reviews

TripAdvisor Rating  3.0/5  186 reviews

Stealing from room by cleaners

TripAdvisor rating 1.0/5

Candice R TripAdvisor review

I read the reviews about items being stolen from rooms but I thought it was made up until it has just happened to my family. New Nike trainers have been stolen from my daughter's bedroom by the cleaning staff. DO NOT STAY AT THIS HOTEL The rooms are ridiculously small and you cannot get in and out of the shower without walking in to the toilet. Disgusting.

Very unclean

Customer review rating 0.5/5

Tiana M. Families - Confirmed reviews ALL

There were spider webs everywhere in the room. A foul smell and the shower cubicle was filthy. It was so filthy I couldn’t stay there for my entire holiday I had to leave and get another hotel

Madame A., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Pontault-Combault RN4 Marne-la-Vallée. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs.

For 2 stars is very good and clean

Customer review rating 5.0/5

Seba Families - Confirmed reviews ALL

Was a nice experience

Madame O., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Pontault-Combault RN4 Marne-la-Vallée. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs

Comfortable and clean room

Customer review rating 5.0/5

Cindy P. Solo - Confirmed reviews ALL

I experienced an easy check-in, the woman at the front desk spoke English with me...she was very kind! The room was VERY clean and comfortable!! This is a great budget hotel, budget only because the rooms are small and they do not have an elevator. I will stay here again! They have dog water bowls at the entry...so nice to see that dogs are welcome here!!!

Need to update

Customer review rating 1.5/5

Andre C. Families - Confirmed reviews ALL

Dear IBIS, This particular IBIS budget is in dire need of being updated (compared with others IBIS Budget hotels - example the one in Bordeaux airport). As well as a need for a lift.

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Other web-users rate our hotel

  • 234 reviews 8.3/10 Location
  • 598 reviews 3.8/10 Room
  • 441 reviews 8.8/10 Service
  • 19 reviews 2.1/10 WiFi
  • 448 reviews 2.1/10 Comfort
  • 269 reviews 4.9/10 Cleanliness
  • 263 reviews 6.5/10 Breakfast
  • 117 reviews 2.3/10 Amenities

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