Hotel addressBaie des Palmiers
Cité Founty P5
How to reach the hotelGPS :N 30° 23' 33.72'' W 9° 35' 49.89''
Contact the hotel
- Tel. (+212)5/28388000
- Fax. (+212)5/28388001
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Sofitel Agadir Thalassa sea & spa - hotel reviews in Agadir
Hotel code: 5242
Accorhotels.com customer reviews in partnership with TripAdvisor
"A water heaven"
19th September 2013, Water_Baby2013, London, United Kingdom
I take myself on a spa holiday every year to unwind and recharge. I have been to France, Tunisia, the Carribeans, South East Asia. This year I chose the Sofitel Thalassa & Spa in Agadir. It was trully the best spa holiday I have ever experienced. This hotel is all about water: a great pool, the idyllic setting at the end of Agadir's long strech of sandy beach, an amazing spa which combines local rituals (Hammam) and traditional spa treatments... I was in water heaven for a week! I booked a package that entitled me to half board and 24 spa treatments (Cure Remise en Forme). Laila at the spa front desk was so lovely, she let me change my schedule and some of my treatments several times, working hard and always succeeding in accommodating me. The highlight for me was Fatima's black soap rub and scrub and generally speaking the overall Hammam experience.In the interest of fairness, I do need to mention though that as far as 5* standards go, this is not the best hotel I've experienced, but then again having travelled to South East Asia extensively I guess I have been spoilt in the past. Specifically, I feel the evening buffet wasn't of 5* quality, there was a lack of turning down service for the first 4 days, I had to send back a couple of cocktails, little things really but in my opinion, it's the details that make the difference. Call me demanding!I am confident that these little things can be improved over time and have already made up my mind to go back next year.In summary, if you're after the perfect beach location, great spa treatments and value for money, don't hesitate, this is the place.
"Good relaxing luxurious Hotel"
18th September 2013, JIrv80, London, United Kingdom
Overall myself and a friend enjoyed our stay very much at the Thalassa. We left very relaxed and chilled. The only negatives for us was considering the hotel was very low in capacity we were put in a room miles away from the main complex and that sometimes the staff were enjoying the lack of guests a bit too much and we would wait quite a while for someone to assist us, or have to go inside to the bar / restaurant areas to ask to be served. The bedrooms were large and generaly comfortable, although the mattress topper was too soft and didnt give us the restful sleep we were hoping for.All in all we are just really nit-picking at the faults. We would definitely go back with friends and family included, particularly as the hotel was very welcoming of children. From what we saw around Agidir Thalassa is definitely the premium hotel in the area by quite a distance.
"Take Poolview room and avoid may period when there is a symposium"
24th August 2013, brussel
The hotel and interior is very nice. We reserved a luxury room but at check-in, the room didn't match with the picture on the website. They show suites picture for luxury room at their website. We booked a luxury room with sea-view and ended-up with a view on the hotel next door, with a street for deliveries and a loud generator in front. After multiple complaints, we got a standard room with pool view. No rebate or compensation received. Poolview is the max and give you a silent room. We were not the only ones complaining about the rooms. The hotel was more or less highjacked by a symposium. So always check if there is one, it is no longer a quiet Thalassa SPA environment with the podiums, symposium pool dinner. The SPA itself is very good and excellent massage. The restaurants too and good snacks at the pool.Be careful at check-in as they reserve a huge amount on your credit card and don’t know well how to cancel the reserved amount when you leave. Being a Platinum member has no value or advantage in this hotel.
"Chic hotel with great staff"
28th November 2012, Fligh
Beautiful new hotel, BOBO CHIC! We had a beautiful ground floor room over looking the pool, wonderful attentive staff, the hotel also offers a beautiful Spa. you may also visit the other Sofitel next door. We had a wonderful dinner at one of there gastronomic restaurant, french food with a twist of Moroccan flair! Just fabulous!View management response »
Management responseDear Madame, Sir, Thank you for taking the time to write such a positive review on Tripadvisor. We were extremely pleased to read that you enjoyed the facilities, the quality of our restaurants and the service provided by our Ambassadors. I will share your comments with our team : on behalf of all of us, thank you for recommending our hotel. We hope to have you back with us in the near future. Sincerely, Edoardo GiuntoliDirector of Operations
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.