Hotel - ibis Innsbruck
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Ibis Hotel Hotel

Hotel ibis Innsbruck

Sterzinger Strasse 1 
6020 INNSBRUCK
AUSTRIA

1,035 reviews
TripAdvisor Rating Based on 1,035 reviews
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Select your dates 85.00 EUR

Hotel ibis Innsbruck

Economy hotel for business and leisure

The Hotel ibis Innsbruck is located next to Innsbruck train station, just a stone's throw from the center. The hotel is conveniently situated in the heart of Tirol, perfect for cultural, city or business trips, as well as for skiing or hiking. The Innsbruck hotel has 75 air-conditioned rooms with free Internet access, including 2 rooms suitable for those with reduced mobility. Snacks and drinks are available 24/7, as well as an Internet corner and parking (charges apply).

Innsbruck, jewel of the Alps, the "Golden Roof" landmark. Only a 10-minute walk to the old town.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Buffet breakfast
  • Solarium  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Hotel open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Currency exchange (Nearby)

Leisure and activities

  • Solarium  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Skating rink (Nearby)
  • Skiing  (Nearby)

Catering

  • Buffet breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - ibis Innsbruck

Sterzinger Strasse 1
6020
INNSBRUCK
AUSTRIA

Tel: (+43)512/5703000
Fax: (+43)512/570300555

Check-in from 12h00
Check out up to 12h00
Access and transport
  • BUS A/D/F : BUS A/D/F, HAUPTBAHNHOF
  • TRAM 3 : TRAM 3, HAUPTBAHNHOF
  • 3 : HAUPTBAHNHOF
  • KRANEBITTEN At 4km / 2.49 miles
  • INNSBRUCK OST At 2km / 1.24 miles
  • INNSBRUCK HBF At 0.1km / 0.06 miles

GPS : 47.262784, 11.399667

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • Standard Room with 1 double bed
    Standard Room with 1 double bed

    Good night guaranteed: Enjoy a comfortable, peaceful night's sleep in the cozy Sweet Bed by ibis double bed. The soundproofed, air-conditioned Standard Rooms for 2 people also feature a functional desk, TV and WIFI.

  • Standard Room with 2 single beds
    Standard Room with 2 single beds

    Enjoy a relaxing night's sleep in the air-conditioned, soundproofed Standard Rooms for 2 people, complete with Sweet Bed by ibis twin beds, a functional desk, WIFI (free of charge) and a TV.

  • 75 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Deadbolts and/or locks in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR


Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

See all our restaurants and bars

Our customer reviews for ibis Innsbruck

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,035 reviews

Andrey P 2016/02/24
« A very nice IBIS with nicer than usual rooms »

One of the best IBIS hotels I stayed in terms of room size and design. To the extent that you can plug in USB cable right into connector box, that is 21st century hotel alright. Perfect location if you ride trains, with direct underpass to Innsbruck station. Very friendly staff too! Only downside was the lift that has a very awkward logic. You can meet people that are going up to floor 3 in underground level and then it would stop at every floor without anybody coming in or out. You have escalator to reception as an option, but it stops working Saturday evening and turned off completely on Sunday as I understand.

H5174-GM, Leiter Front Office at Ibis Innsbruck, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Susanne

DIMPI_2000 2015/10/26
« perfect stay »

Ibis Innsbruck is a perfect place for travellers to stay. It is just beside the station. All the amenities are near by. The rooms are very cozy, spacious and comfortable. With higher floor rooms, one can view the snow capped mountains. this hotel can be reached directly from the train station (innsbruck HBF) through an elevator. The staffs are very good and prompt.

H5174-GM, Leiter Front Office at Ibis Innsbruck, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Susanne

KieferCollie 2015/09/02
« Clean, convenient and value for money - Highly Recommended »

It's location right next to the train station and bus terminal makes it the perfect place to get anywhere conveniently. If you are looking to rent a car, there is the Hertz shop located 5 minutes walking distance away.

H5174-GM, Leiter Front Office at Ibis Innsbruck, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Susanne

stacey1314 2015/07/17
« Very handy location »

The Ibis is connected to the station which means it only takes a couple of minutes to arrive. Check in very simple as well. Room clean and functional and perfectly adequate for a couple night stay. Bathroom has a shower. Room has a wardrobe and the TV had various channels. Great views from the room too. The town itself wasn't far away. Could walk to the river in 15-20min and centre of town was about 10mins walk away. Bus station was right under the hotel too. Would stay there again.

H5174-GM, Leiter Front Office at Ibis Innsbruck, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Susanne

Perry802 2015/06/07
« Renovated hotel continues to shine »

The renovation of the hotel has certainly improved the look and feel of the rooms (and the carpeted floors are much quieter that the noisy fake wood floors) and the new beds are a great improvement too. The reception and bar/breakfast area is also much brighter and lighter. I have been staying at this hotel regularly for some 6 years and the staff continue to be friendly and helpful. There is easy access to/from the train station, and an iron is available. It's only a shame that Ibis Europe hasn't caught up with other regions, and included a kettle as a standard feature in the rooms.

H5174-GM, Leiter Front Office at Ibis Innsbruck, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Susanne

Demalec 2015/05/23
« Overnight stay »

Although only stopped 1 night, the service was excellent. Beautiful room plenty of space, and the standard of quality was excellent. Ideally located in the city centre, and direct access from the main railway station subway via lift to hotel was great. If there was a downside to the hotel it would be that they do not have a restaurant on site. Having said that there are plenty of hotels and restaurants nearby for a meal. I have stayed here before and would highly recommend this hotel for anyone who would like to sample the delights of Innsbruck and it's surrounding views.

H5174-GM, Leiter Front Office at Ibis Innsbruck, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Susanne

Richy-UK_1 2015/05/13
« Typical Ibis - Comfortable stay at a good price »

Had a one night stay here. The hotel is in a very good location - just across the road from the station, and about 10 minutes walk from the beautiful Innsbruck old town. All the sights and attractions are easily accessible. The hotel was typical Ibis - my room was small, but very clean, very quiet and very comfortable. The price I paid was good too. Friendly service from the reception and bar staff completed the experience. I would certainly stay here if in Innsbruck again. Recommended. The only minor problem was that there was a gap under the door of the shower cubicle in my room, meaning that water from the shower leaked out all over the bathroom floor. For subsequent showers, I didn't close the door fully - it was sufficient to keep the water in the cubicle, and not leak out.

H5174-GM, Front Office Manager at Ibis Innsbruck, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Innsbruck Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne Renneberg

Andrew S 2015/04/08
« Overpriced and poor service »

I stayed there recently with friends. They decided to eat in the bar but waited a long time for barely warm plates of goulash. There was only one member of staff who was covering check in as well as the bar and doing the cooking Poor Wi-Fi reception unless you pay 6 Euros for something that should be included in what is already a high price. There are better value hotels in Innsbruck and I will stay in one of them next time.

H5174-GM, Front Office Manager at Ibis Innsbruck, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Susanne

Les H 2015/01/19
« Value for money »

The Ibis hotel at Innsbruck worked very well for my wife and I. We'd travelled down from St. Anton and wanted to spend some time in Innsbruck before flying back to the UK the next day. First point, the Hotel is connected directly to the train station so a big plus when carrying a lot of luggage. The checkin is efficient, the staff friendly and the room basic and clean.

H5174-GM, Front Office Manager at Ibis Innsbruck, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Susanne

ALANMaidenhead 2014/11/01
« HOTEL IBIS - INNSBRUCK »

Opposite Innsbruck station. An excellent buffet breakfast. All the staff with whom I had contact were very pleasant and helpful. Room card controls the lift which is good as there is direct access from the street, reception etc is on the second floor. Comfortable room especially the bed. Short walk or bs/tram journey to the Alstadt.

rob28011962 2014/11/01
« no working internet »

The girl at the frontdesk was kind but like in 25% of the cases she didn´t present us the welcome drinks (for accor bussines card members). After checking in I discovered that the internet connection didn´t work and I did ask on the front desk if they could help me. But they told me that the free internet wasn´t working and they were offering me a paid internet connection for an extra charge of 6 or 9 Euro´s which I did refuse (it did feel as if I was obliged to pay here for internet access). Later that evening I went to a Mc Donald’s for a cup of coffee where they did offer a free working wifi connection.

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