ibis Innsbruck Hauptbahnhof hotel

"No air conditioning"

8th May 2012, steven_tlh, Singapore, Singapore

The website shown there's an air conditioning services available in Ibis hotel. When we checked in to our room, and realised no air con, we complaint to the reception. Afterthat, we were told they have something called "Air Cooling" system and use the system to get outside air instead of providing Air conditioning.This is misleading and not true as shown in their website.

"Great stay and connectivity"

12th April 2012

Walk into the hotel literally through the station.Great breakfast with varied choice.Attendants are very caring and observing.Clean and room was of modest size unlike most of the IBIS hotels where I stayed.Enjoy your stay!!!

"Innsbruck Hotel near Railway Station"

10th April 2012, RobertB10, Overstrand, Norfolk, United Kingdom

I always use this hotel when I am staying in Innsbruck to access the ski resorts of St Anton am Alberg and Stubai Glacier both of which are easily reachable within an hour and a quarter by train and coach respectively. The rooms and service are both excellent and the location right next to the railway station is brilliant.

Management responseDear Robert,Thank you for taking the time to write a review!It's great to read that you enjoyed your stay in our hotel and that you could profit from our location!We hope you can also visit us next year to have some nice days in Innsbruck!Kind regardsYour ibis Innsbruck Team
« hide

"Convinient, friendly, bulk hotel"

27th March 2012, cpt_shelby, bla

Location is good if you travel by train, it's just a few steps from the main station.The staff is very friendly and the services are good. (Though I didn't need them.)The room was clean, but impersonal, quality of bed is good. The windows are to a busy street and I kept them closed. Therefore it got quite warm in the night and I didn't sleep too well.Overall: Would be a good hotel, but it's too expensive. The breakfast has to be paid extra. (I didn't take it.) Recommendation therefore only with conditions: 1. You like warm rooms2. You don't care about the price.

Management responseDear cpt-shelby,Thank you for taking the time to write your review about our hotel ibis Innsbruck.We are sorry that it got too warm in your room. Our rooms are featured with a coolingsystem, which you can program manually. In winter the sytem should keep your room warm, in summer it should cool it down, belongs to the outside temperature. For your positive feedback about our team we thank you a lot!We hobe you come back to Innsbruck and give us a second chance to make your stay as confortable as possible!Kind regardsYouribis Innsbruck team
« hide

"ideal for quick stop over"

26th March 2012, Neil_Edwards_1964, Vevey, Switzerland

Stayed overnight on the way to a ski trip. Great location and perfect for quick stop over. Only issue was the high cost of breakfast - 11 euros - which meant we skipped it!

Management responseDear Neil Edwards,Thank you for your review!For our breakfast we only have products from ISO certificated companys and we try to support national enterprises. Out of thes facts we have to calculate our breakfast price.We hope that you come back to Innsbruck not only for a quick stop but for some days so you can visit our beautifull city and maybe make short trips to the surounding country!Kind regards from InnsbruckYouribis Innsbruck Team
« hide

"Ski Getaway"

4th March 2012, Cambridge, Massachusetts, USA

We booked a ski getaway during the work week to take advantage of uncrowded slopes. It was our first trip to Innsbruck and we were delighted with the city, the restaurants, and our hotel, Ibis, was absolutely perfect. The location is right at the main train/bus terminal and there are free shuttles to/from ski resorts and it is a cheap ride to/from the airport. We had great sushi at Kenzi (www.kenzi.at) the night after skiing. The staff at the hotel was extremely helpful as they printed our boarding passes from their office and uncorked a bottle of port for us to take to the mountain. Do take advantage of their breakfast!!!!

Management responseDear ibis guest,Thank you so much for your good review about our hotel you posted here on tripadvisor.In Innsbruck you really have so many possibilities for skiing and outdoor activities, it is never getting boring here. Our beautifull old town offers also cultural aspects.We hope you come back to Austria for some more good skiing days in the Alps!Greetings from InnsbruckYouribis Innsbruck Team
« hide

"Handy location with nice staff"

1st March 2012, London

The hotel is in a handy location next to rail station with an easy walk to the old town. The staff were helpful with any questions and each was friendly.The rooms were clean and I would stay again if in Innsbruck.

Management responseDear accor hotel traveller,We want to thank you for your good review about our hotel ibis Innsbruck.It's nice to hear that we could make your stay as confortable as possible!We hope you come back to our city in the middle of the Alps soon.Kind regardsYouribis Innsbruck Team
« hide

"Perfect for Railway travellers"

29th February 2012, gaspasser, Staffordshire

Stayed several times on route to and from ski resorts. Swift checkin, clean rooms good value breakfast and free WiFi since last year! Easy to get into Alte Stadt for evening meal recommend Stiftskellar.

Management responseDear gaspasser,Thank you for your review.Great that you enjoyed your stay and could benefit from our location directly at the main station!We hope you come back soon, maybe just for a short stay but with a good dinner at Stiftskeller!Best regardsYouribis Innsbruck team
« hide

"Ibis Innsbruck Hauptbahnhof"

21st February 2012

This is an excellent location next to the station to catch buses to a large number of the ski resorts and a short stroll to the centre. There is a room to store ski equipment and access to the station via an elevator. Very helpful staff and good value clean and well serviced rooms. There is a reasonable range of restaurants within a 10 minute walk including Chinese, Thai, Indian and Italian.

Management responseDear Innsbruck visitor,Thank you for your positive feedback about our hotel ibis Innsbruck.We're very happy that you enjoyed your stay and had some good days in and around our beautiful city!We hope to welcome you again soon!Regards from InnsbruckYouribis Innsbruck team
« hide

"So convenient!"

15th February 2012, Brisbane, Australia

- So convenient, located just outside the Innsbruck Train station- Lovely, filling breakfast included- Helpful and friendly reception staff- Tourist maps available at the reception, and staff happy to give directions and suggestions (even looked up train times for me!)- 1 computer with free internet and printing services available in the reception/lobby area

Management responseDear Rebecca,Thank you for your good review of our hote ibis Innsbruck!We hope you found all important places of Innsbruck following our tips and directions!If you bring your own laptop or smartphone the next time you can use our free WIFI in the hotel lobby or wired internet in you room!Hope to welcome you again soon!Kind regards from InnsbruckYour ibis Innsbruck Team
« hide

"Very pleasant one night stay"

1st February 2012, Thame, United Kingdom

The hotel was ideally situated next to the main railway station. The staff were welcoming and the room was very well prepared for us with all the facilities we wanted including free internet access. The breakfast buffet was well presented with plenty of choice.

Management responseDear visitor,First of all we want to thank you for your good review you postet here on tripadvisor!We will share the good feedback about the staff with our team to motivate them to keep on doing good service!We are happy about the fact that you liked our room and could enjoy our breakfast!We hope to welcome you another time!Best regards from InnsbruckYouribis-Innsbruck-Team
« hide

"Great Value and Great Location"

24th September 2011, Sheffield, United Kingdom

This is a great hotel, right next to the railway station, you don't even have to leave the station as there is a lift into the hotel. The rooms are large and clean, the beds are comfy. Breakfast is great. There is free wifi in the lobby.

Management responseDear Accor-Hotel-Traveller,We want to thank you for you commet here on tripadvisor!For our breakfast buffet, we have special products from Austria to guarantee a good quality to all our guest. Great, that you could use our WIFI in the lobby! If you bring a Laptop you can use wired internet in your room.Hope to see you again in InnsbruckRegardsYouribis-Innsbruck-Team
« hide

"a very good hotel as an economical choice"

22nd September 2011, Eindhoven, NL

All the staff I met were very friendly and provided me very useful information and very good services. They also proactively helped me and responded to my need and request.The location of this hotel is also perfect to me. I believe those who travel by train will agree with me. This time I traveled alone around Austria by train. This hotel is just in front of Innsbruck train station so I don't need to walk too far with my luggage. Since bus station is also in front of the train station, it's also convenient to me to take bus to other places during my stay. Innsbruck is not a big town so the center of the old town where most of attractions are located is not too far from this hotel.The room I stayed is clean and comfortable with a quite big size larger than expected. Although it's so close to the train station, during the night, it's quiet so I had a very sleep.The price is very attractive and reasonable. I will like to recommend it to those who need a convenient and economical stay in Innsbruck.

Management responseDear ibis-Innsbruck-guest!It was a pleasure for us to read you comment! We always share our insider tips of Innsbruck with our guest, so they can get to know Innsbruck and Tirol how it really is!Hope to see you again here in the capital of the Alps!Kind regardsYouribis-Innsbruck-Team
« hide

"Ibis Innsbruck"

20th September 2011, mshawLondon, london

I would rate this hotel overall based on my stay 8/10 (previous stay 10/10) the room provided on this trip the decor was a little tired and areas of the wall were visibly dirty.The location is great, close to the railway station but well sound proofed. Air conditioning great for warmer weather. Close walking distance to the Altstadt and all the attractions of Innsbruck.The staff very efficient, extremely polite and very helpful.

"Clean, Convenient and Comfortable"

19th September 2011, AnthonyEdward, Home

After a trekking trip, this place is ideal. Outside the train station and the airport bus stop. Great breakfast, convenient for the town, good rooms and, above all, a shower to die for (to remove that ingrained sweat). Nice quiet aircon too.

Management responseDear ibis-guest,First of all, we would like to thank you for your comment on Tripadvisor!Our hotel is located directly at the train station Innsbruck Hauptbahnhof, from here it is only 5 minutes to walk to the center and the old town of Innsbruck! It is great that you could benefit from our location! We are very happy that you liked our bathroom and could relax under the shower!Kind regards from InnsbruckYour ibis-Innsbruck-Team!
« hide

"Ibis Hotel Innsbruck"

15th August 2011, Bristol

The hotel is in an excellent location right next to the main railway station. Its very clean and the staff helpful. I'd definitely recommend it. We didn't have the breakfast as its only 10 minutes walk to Innsbruck old town which has a very good selection of cafes and restaurants to choose from.

"Well situated with secure parking"

6th August 2011, uckfield

The Ibis at Innsbruck is extremely well situated within easy walking distance to the old centre of town. It has wonderful underground secure parking and 24 hour service with the staff very conscious of the need to look after the customer. We would definitely stay there again and thought it very good value indeed.

"Great location"

27th June 2011, Wisteria51, Melbourne, Australia

This is the perfect location for anyone travelling by train, you can get to the station without even having to cross the road. The hotel doesn't have any particular character but is clean and the beds are comfortable and it is good value for money. It has free wi-fi and a computer is available in a private corner of the reception area.