ibis budget Bordeaux Centre Gare Saint Jean 2 stars

Customer review rating (ALL Rating) 4.0/5 1,974 reviews

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Description

Hotel extras

  • Certified GREEN KEY

  • Tram to the city center in front of the hotel

  • Hotel renovated with its small modular meeting room

  • Paid parking 55 yards from the hotel: EUR 24 for 24 hours

  • Reception Desk Open 24/7

Our accommodation(s)

Hotel location

ibis budget Bordeaux Centre Gare Saint Jean

60, Rue Eugène Leroy
33800 BORDEAUX
France

GPS:44.825897, -0.558058

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Our hotel offers a varied breakfast every morning to start your day. The hardest part is choosing between our energy-filled, indulgent and balanced options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,974 reviews

TripAdvisor Rating  3.5/5  1,128 reviews

The heater was not working at all

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

The location was great and the room was clean. But the heater ruined everything. It was a cold day in Bordeaux and the heater wasn't working so me and both of my parents were freezing to death during the night until we have to use outer jacket to sleep. Until at 3 oclock we decided to ask for an extra heater but that didn't last long because the receptionist said that the heater shouldn't be on for more than 30 minutes so we ended not be able to sleep throughout the night. Very very disappointing.

Thank you for taking the time to share your experience with us. We are glad to hear that you found our location great and the room clean. However, we are sorry to hear that your stay was ruined by the issue with the heater. We understand how uncomfortable it must have been to spend the night in cold temperatures and we apologize for the inconvenience caused. We have noted your feedback regarding the heater and will take it into account to improve our service. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Best regards, ibis budget Bordeaux Centre Gare Saint-Jean.

Perfect location

Customer review rating 5.0/5

Rob Couples - Confirmed reviews ALL

Helpful staff Very clean room & comfortable room.

Dear Sir Rob, Thank you for choosing ibis budget Bordeaux Centre Gare Saint-Jean and for taking the time to share your feedback. We are delighted to hear that you found our hotel's location perfect and our staff helpful. It is also great to know that you found your room to be very clean and comfortable. We appreciate your kind words and hope to welcome you back soon. Best regards, Tepo

Well located and comfortable

Customer review rating 4.0/5

Csj Business - Confirmed reviews ALL

Staff is professional and friendly and the location is great for the station and the centre of Bordeaux however on this occasion I found that the room was not very clean

Dear CSJ, thank you for choosing ibis budget Bordeaux Centre Gare Saint-Jean and for taking the time to share your feedback. We are glad to hear that you found our hotel to be well located and our staff professional and friendly. However, we apologize for any inconvenience caused by the cleanliness of your room. We appreciate your comment and will take it into consideration to improve our services. We hope to have the opportunity to welcome you back in the future. Best regards, ibis budget Bordeaux Centre Gare Saint-Jean.

Alarms and Elevators

Customer review rating 1.5/5

Ek Solo - Confirmed reviews ALL

While the room was a good space for the price, we had a number of issues at the facility throughout the stay. Fire alarms going off when there was no emergency in the morning. As well as both elevators being shut down throughout the time, requiring climbing stairs which was difficult for some visitors.

Dear EK, thank you for sharing your feedback with us. Our fire alarms going off because it has detected a potential danger, meaning its full functionability. Althought, we apologize for the inconvenience caused and the temporary closure of both elevators during your stay. We understand that this must have been frustrating, especially for visitors with difficulty climbing stairs. Your comments have been duly noted, and we will take them into account to improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Best regards, ibis budget Bordeaux Centre Gare Saint-Jean.

Can't beat the location!

Customer review rating 4.0/5

Ds Solo - Confirmed reviews ALL

Hotel is very well situated just in front of the train station with restaurants and tram lines nearby

Merci pour votre note notre hôtel est idéalement situé pour visiter la ville nous vous souhaitons de belles fêtes Marie

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Other web-users rate our hotel

  • 1,336 reviews 9.2/10 Location
  • 1,723 reviews 4.6/10 Room
  • 1,081 reviews 8/10 Service
  • 30 reviews 7.8/10 WiFi
  • 1,160 reviews 3.2/10 Comfort
  • 544 reviews 6.7/10 Cleanliness
  • 476 reviews 7.5/10 Breakfast
  • 274 reviews 3/10 Amenities

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