Hotel addressR. General Osorio 19
Guarulhos - SP
How to reach the hotel
Contact the hotel
- Tel. (+55)11/21595950
- Fax. (+55)11/21595951
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ibis Guarulhos - hotel reviews in Guarulhos
Hotel code: 5021
Accorhotels.com customer reviews in partnership with TripAdvisor
"Nice, but old hotel"
5th September 2013, Leonardo B
This hotel is near to the São Paulo international airport, but the hotel is old with mold in the wall under the window. Even though, I will stay there again. The services are good enough, and they have a loung bar bar with some snacks and drinks.
"September 2013 stay"
5th September 2013, hoelmacedo, Araraquara, Brazil
It is very practical to stay at Ibis Guarulhos because it is close to the airport and the shuttle service is very good. I have arrived late but the check in was fast and the shower and bed were very good.
"Very Good cost x benefits"
30th January 2013, jacksonadisaka, Ubatuba, Brazil
I like to stay in Ibis where I go. I only have 2 things to tell about Ibis Guarulhos Brasil: 1) The lobby was not so clean like the rooms, in the twice ocasions2) I had a problem in the restaurant. It was my last dinner with may daugther for the next two months (she was going to Hawaii to a SUP wave contest in that night), they made a mistake with the orders and her option took 45 minutes to be served instead 10-15 minutes that the waiter has had informed.
"Close to Guarulhos airport"
23rd January 2013, THRKaron, Phuket, Thailand
Normal Ibis hotel standard. Good location for stop-over if need to catch a flight next day. Hotel has bus transfer between Guarulhos airport and hotel every hour (not 24 h though).Reception staff is friendly. Nothing much around the hotel except for one "red" bar..I stay in this Ibis when I have to catch a flight next day. Not worth it to go all the way to Sao Paulo because traffic is hellish in mornings and afternoon/evenings.Real good value for the money.
23rd April 2012, FredBerryLosAngeles, Los Angeles
a great place to stay.. very clean quite and close to everything you need. They have a Walmart and another supermarket close by...
"Watch the cleanliness"
21st February 2012, Arosio, Switzerland
Management should care for more cleanliness in lobby toilet (apperaed unserviced for quite a while) and room bathroom (dirty rear door side, smeared...). The lobby bar appeared unattended for service and cups and glasses were lying there for hours. We had to summon front desk to get a drink and clear the table.Otherwise reasonable location and price/qualityView management response »
Management responseAgradecemos por nos contar sobre sua experiência no Ibis Guarulhos. Sentimos muito não termos correspondido ás suas expectativas, por favor deixe-me apresentar minhas mais sinceras desculpas.No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências.Lamentamos muito o ocorrido em sua hospedagem, falhas como essa são inadmissiveis, informamos que as pessoas envolvidas passaram por uma reciclagem e terão seu desempenho acompanhado de perto pelos supervisores. Agradecemos que tenha nos contado seus problemas e esperamos que nos dê a oportunidade de melhor serví-lo num futuro próximo.Gerente GeralHotel Ibis Guarulhos
3rd February 2012, RafaelN, Curitiba, PR
Really good hotel, in a good place, near to Airport and Center Norte convention center, the taxi to CN in around R$ 50,00. Good bad, and BreakFast, the only thing is not so good is that you need to pay the transfer to airport.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.
Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.