ibis Guarulhos hotel

"Excellent hotel"

23rd April 2012, FredBerryLosAngeles, Los Angeles

a great place to stay.. very clean quite and close to everything you need. They have a Walmart and another supermarket close by...

"Watch the cleanliness"

21st February 2012, Uberlandia, Brazil

Management should care for more cleanliness in lobby toilet (apperaed unserviced for quite a while) and room bathroom (dirty rear door side, smeared...). The lobby bar appeared unattended for service and cups and glasses were lying there for hours. We had to summon front desk to get a drink and clear the table.Otherwise reasonable location and price/quality

Management responseAgradecemos por nos contar sobre sua experiência no Ibis Guarulhos. Sentimos muito não termos correspondido ás suas expectativas, por favor deixe-me apresentar minhas mais sinceras desculpas.No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas para lidar com o problema e prevenir futuras ocorrências.Lamentamos muito o ocorrido em sua hospedagem, falhas como essa são inadmissiveis, informamos que as pessoas envolvidas passaram por uma reciclagem e terão seu desempenho acompanhado de perto pelos supervisores. Agradecemos que tenha nos contado seus problemas e esperamos que nos dê a oportunidade de melhor serví-lo num futuro próximo.Gerente GeralHotel Ibis Guarulhos
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"Great Hotel"

3rd February 2012, RafaelN

Really good hotel, in a good place, near to Airport and Center Norte convention center, the taxi to CN in around R$ 50,00. Good bad, and BreakFast, the only thing is not so good is that you need to pay the transfer to airport.

"stay in guarulhos"

1st May 2011, São Paulo

I Usually stay in this hotel and I like it very much. I'd like to congratulate the work of some employees: Daniel, Tábata, and Aline. They are outstanding! Always willing to help! The hotel is pretty good. The only thing I have to complain is the TV... It's too old, most of the time the remote control doesn't work... very few channels, image is bad... I guess it is time to change it to a more modern one.thanks,Karina

"worth the price"

25th January 2011, Fishers, IN

we stay at Ibes Guarulhos for two nights and use it just for sleep. Although the room was quite small, but there was everything that we need.

"too much noise"

18th November 2010, Cruzeiro

the rooms have a good space, but we can hear what people are talking in another rooms, we don't have quiet and a good nighlt of sleep, too much noise.

"Overall good value but foods are overcharged"

15th November 2010, London, United Kingdom

Overall, the value to stay at the hotel was quite good. For those travel there by car, reaching the hotel is quite hectic. It is not hotel's fault but it originates in a strange Brazilian road system. Although hotel staff are helpful, their linguistic skills are not par standard. You need to speak Portuguese if you need what you want. This is not surprise in Brazil even if you use internationally well known brands. We need to hold a breathe for this.Two things I would like to point out are that food at bar counter is overcharged. I arrived late with empty stomach. Only two items were available from the food menu and I chose cheeseburger. It was a ready meal cooked by microwave. For that 10BRL was too much.Another thing is internet. The website offered free internet, however, it was available only in the lobby section for only one hour. Having internet access was one of reasons to choose the hotel so that I was bit disappointed.