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Novotel Hamburg City Alster hotel

Mid-scale hotel for business or family trips

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Hotel - Novotel Hamburg City Alster
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Practical information

    • Wi-Fi at the hotel
    • High-speed internet - Paying
    • Air conditioning
    • Private indoor parking - Paying
    • Wheelchair access
    • Reduced mobility rooms: 3
    • Pet allowed - Paying
    • Babysitting on request - Paying
    • Sauna
    • Hammam
    • Fitness centre
  • Number of rooms: 210
  • Hotel location: In the centre of town
  • Main point of interest: HAMBURG CITY-CENTRE (2.00 km)

Novotel Hamburg City Alster - hotel reviews in Hamburg

Hotel code: 3737

Accorhotels.com customer reviews in partnership with TripAdvisor


Novotel Hamburg City Alster: 4.0 out of 5 stars "Hamburg , Lovely City"

29th August 2013, wquinn, Dublin Ireland

Lovely Hotel , Only bad ponit was having to pay €9 for wifi after spending €316 on the hotel room for 2 nights. And one very Grumpy Girl on Reception, any question i asked her was like a big hassle for her.

Novotel Hamburg City Alster: 4.0 out of 5 stars "Stop-over in Hamburg"

6th July 2013, Gardener540, Bedford, United Kingdom

We were delighted with this hotel, especially as we received an upgrade. Breakfast was exceptional, location next to the metro was ideal, bed was very comfortable but pillows could have been larger. Only downside was having to pay around £30 for two nights parking.

Novotel Hamburg City Alster: 4.0 out of 5 stars "NOVOTEL HAMBURG LÜBECKER STRAßE"

22nd February 2013, shawnbuck1, Sutton, United Kingdom

A good standard business hotel. Fairly convenient location right next to the U-Bahn, only 2 stops and 5 minutes from the Hauptbahnhof (central station). Close to the restaurants and bars of Lange Reihe (such as the 'Turnhalle', which is a cool bar and bistro in a converted gymnasium), and only 100m from a large swimming pool with water slides etc (a good place to go if you have the kids in tow). The hotel bar area is nicely done, with contemporary furnishings, soft lighting, and a large screen TV on which to watch the football. Their excellent range of beers includes Köstritzer Schwarzbier (black beer) from eastern Germany. The bar and check-in staff are helpful and courteous, and speak many languages. Rooms are a bit 'identikit' and 'corporate', but well-equipped and comfortable nonetheless. The breakfast buffet is excellent, with a wide choice of hot and cold food, as well as fresh fruit - but is a bit on the pricey side, so is something that families staying with children should be aware of. I can recommend this Novotel to anyone travelling to Hamburg on business, or maybe for a leisure weekend when some special deals can be had.

Novotel Hamburg City Alster: 3.0 out of 5 stars "Unhelpful staff"

13th December 2012, MSAAR, Arhus, Denmark

Not up to usual Novotel standards. One good and professional front desk person, rest either offhand or even close to rude. OK, hotel was full but even so staff should be able to deal with standard problems.

Novotel Hamburg City Alster: 4.0 out of 5 stars "Nice family hotel - kidds friendly"

5th September 2012, GrisVoyageurs, Bedarieux, France

The hotel is very kidds friendly. The restaurant had a special offering for families, at a reasonable price.The hotel also offers parking payable, but inside and with access to the hotel.The access to the hotel is a little tricky due to forbidden left turns.

Novotel Hamburg City Alster: 4.0 out of 5 stars "Good place..."

30th July 2012, Bucharest

Good place to stay couple of days, nice staff and good kids play area. hotel parking is ok but also streets around the hotel are quite ok for car park. close to the city, connected with airport but you need to change trains.

Novotel Hamburg City Alster: 4.0 out of 5 stars "Director"

19th July 2012, Vinarora, New Delhi, India

The HOTEL restaurant service was very good and the location was very suitable to me.The check in and check out was very smooth.

Novotel Hamburg City Alster: 4.0 out of 5 stars "Good hotel close to U-bahn station"

16th July 2012, Sligo, Ireland

This is rated a 4*. It is not in the city centre, though it's just two stops on U1 or U3 from the main railway station. There is a portal into the U1 metro line just 10m from the hotel's front door. So not central, but not too far out to put you off.Nice, large, modern lobby, with childrens play area, PC access, weather on TV screens. The room was fine, with separate WC (no washbasin) and bathroom, with standalone shower and shower in bath. Good storage space.Good service at the desk with tourism and travel queries.We paid 238 room only for 4 nights, 59.50 per night, good value.

Novotel Hamburg City Alster: 4.0 out of 5 stars "Great hotel"

21st June 2012, Blocob, Sydney, Australia

Great rooms and great sleep. Would definitely choose this hotel again. Nice walk to parks and neighbourhoods.

Novotel Hamburg City Alster: 3.0 out of 5 stars "no non-smoking room"

4th May 2012, arendjanhermsen, Leiden, The Netherlands

Prima hotel, unfortunately there was no non-smoking room available. There was no possibility to indicate this when booking.Then if you arrive you have no choice.

Novotel Hamburg City Alster: 3.0 out of 5 stars "HH March 12"

27th March 2012, Aylesbury, United Kingdom

Found the temperature control in the room very poor. No cooling only "free air" or heating.This ment room was too warm. Needed to open window and this created noise problems at night. Found it strange and unhygienic that no hand washing facilities in toilet. A mirror in a more strategic place , ie by the toilet door, on the oposite wall, or on the end of the clothing storage area would be an asset..

Novotel Hamburg City Alster: 4.0 out of 5 stars "Novotel in the quality you would expect"

23rd July 2011, hørsholm

novotel as you find them in many places, nice, clean, efficient, international and a really good restaurant with convenient opening hours. If you are looking for a typical german hotel you need to go somewhere else but if you like the standard of a business hotel close to the U bahn it is a really good choice

Novotel Hamburg City Alster: 4.0 out of 5 stars "Good Hotel, very convenient location"

23rd June 2011, A380-900, Boston, MA

We stayed for one night and primarily wanted to make a harbour cruise, visit the Speicherstadt and Downtown. Conveniently parking, the U1/U3 subways (Leipziger Strasse) right in front of the hotel. Room was clean and modern, well equipped with a water heater and a small mini bar.Would recommend this hotel, also to families with up to 2 kids (queen-sized sofa acts as a bed).

Novotel Hamburg City Alster: 4.0 out of 5 stars "Good hotel"

15th November 2010, eduakira, Bauru

Good hotel, a bit far from city centre but with an underground station right in front of hotel entrance going to main tourist atractions isn´t a hassle.At night, no bars and restaurants nearby are open...Modern lookin hotel, rooms are spacious and with a modern decor. Good bar with friendly staff.Internet wifi is expensive as usual. Be aware if you have a E-Plus mobile and plans to use 3G internet as coverage is very spotty in lobby and in my room.

1. Lowest prices found over the following seven days.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.