Hotel - ibis Florence North Airport
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Ibis Hotel Hotel

ibis Florence North Airport Hotel

Via Volturno 5  SESTO FIORENTINO - FIRENZE 
50019  SESTO FLORENCE
ITALY

1,124 reviews
TripAdvisor Rating Based on 1,124 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 13  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 13  EUR
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
See all services

Hotel location

Our rooms

  • 220 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bidet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Florence North Airport

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 1,124 reviews
Ataliba N 2017/05/04
« Good Hotel »

Every time I like to stay in Ibis or Mercure hotel. This Ibis is a good hotel, but the localization is very bad. Far from Florence and harf to pick-up a bus. The breakfast is simple but food. I do not recommend for who want to enjoy Florence night time! The dinner is very bad also. Nothing near this hotel.

h3728_gm, Direttore at Ibis Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you so much for your review. The positive feedback we receive from our guest is the best satisfaction we can have. It help us to maintain the high quality of the service we are offering. Hoping to welcome you again, I send you my very best regards Rèmy Kristek General Manager

basartuncel 2015/10/14
« Ibis is the best of Accorhotels »

The best of Accorhotels comparing to my consecutive stays in Ibis, Mercure Siena and Novotel Bologna, every other day respectively. Hotel was clean, staff was friendly and the breakfast was good value for money. The bed was excellent. The location is good, parking places are enough. It is a safe bet.

h3728_gm, Direttore at Ibis Firenze Nord Aeroporto, responded to this review

Dear Guest, thank you so much for your review. The positive feedback we receive from our guest is the best satisfaction we can have,it help us to maintain the high quality of the service we are offering. Hoping to welcome you again, I send you my very Best Regards. Rémy Kristek General Manager

Margaret S 2015/06/04
« Helpful desk personnel. »

Desk staff particularly helpful with a problem we had which was not connected to the hotel. Much appreciated A bus ride into Florence. Hotel good. Breakfast good. Problem with evening meal immediately dealt with.

h3728_gm, Direttore at Ibis Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for reporting your positive opinion regarding your stay at the Ibis Firenze Nord,we are really glad that you enjoyed your stay in our hotel. Best Regards Rémy Kristek General Manager

lj j 2014/11/11
« a cheap/basic hotel »

for 50 euro a night, you get what you pay for. wake up call never happened...almost missed my early flight. cab from hotel to the airport [5 min] was a rip-off. very uncomfortable bed. room was too warm [no thermostat]

h3728_gm, Direttore at Ibis Firenze Nord Aeroporto, responded to this review

Dear Guest, I'm sorry that your stay at the Ibis Firenze Nord was not up to your expectations, and please accept our most sincere apologies. We are ready to welcoming you again trying to regain your confidence. Best Regards Rémy Kristek

Donna C 2014/07/21
« Comfortable hotel near airport »

This hotel is well run, with friendly, helpful front reception. The breakfast was abundant, with many selections. The room was large enough, comfortable with no frills, as are most Ibis rooms. It was a long way to the bus stop, if you want to take a bus into Firenze, instead of driving a car. The parking was free at this hotel, and we didn't want to drive our car into the city. The bus ends at the train station, which was a good location for walking to many sites on our list.

h3728_gm, Direttore at Ibis Firenze Nord Aeroporto, responded to this review

Dear Guest, thanks for your comment concearning our hotel! Your satisfaction is our best reward. Waiting to welcome you again. Marco Ministeri General Manager

Steven S 2014/07/07
« No redeeming values »

This is a bare-bones hotel about 5 minutes from the airport. Our AC in the room did not work. The carpeting was really dirty and bathroom had bad 'sewer smell'. Luckily we were only here one night. They have a restaurant but most items on the menu were prepared from frozen food. I noticed a Novatel right next door. I should have stayed there!

h3728_gm, Direttore at Ibis Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for taking the time to let us know about your experience in our hotel. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We would like to remind you also that Hotel Ibis offers the "15 minutes contract"and our staff is 24 hours commited for guest's satisfaction which is our priority. We are ready to welcoming you again upon your next stay trying then to regain your confidence. Yours sincerely, Marco Ministeri General Manager

reply2deepakL76 2014/06/15
« Hotel away from city centre »

We reached Florence by train. Locating hotel was not very easy as only 2 buses No. 29 and 30 go to the hotel which drop you 600-700 meters away from the hotel. Check in was smooth and easy. Room was nice and clean though we felt room was a little small. Bathroom was big with a bath tub. Room amenities like towels, pillow, blankets were generously provided. Most of the front staff could speak english which otherwise could be a problem in many parts of Italy as locals prefer to speak in Italian only. Please be aware that the Air conditioning could be a problem in peak summers as the ACs in our room was not effective at all. We stayed in the hotel in first week of June and the day tempratures touching 32 C but AC in our room was not able to cool the room. The other parts of hotel like the reception, common areas were quite cool though. The hotel staff was least helpful in this matter and rather suggested us to keep the curtains drawn at all times to not let the sun's heat come in to the room. This made the room very dark as the room lighting was not adequate. The Wi-Fi was also not good at its speeds dropped very frequently. The rear side of the hotel is very close to the next door novotel hotel. We had a room on the rear side of the hotel and the Wi-Fi networks would interfere and showed only Novotel's login due to which we were not able to log in to Wi-Fi many times. I read other people's review on trip advisor for this hotel who have complained of irratic hot water supply in the shower and it seems hotel has not take care of this yet as I experienced alternating hot-cold water supply in the shower. The hotel has a big restaurant and breakfast was good. Over all ambiance is pretty good. For those using public transport, please be aware that the frequenty of buses goes down towards late evenings. Though the service of Bus no. 30 from Firenze S.M.N is every 20 minutes, during night there is only one bus after 10.00 pm which leaves at around 11.30 pm. For first times, get on to Bus No. 30 from near the Firenze S.M.N and get down at Casa-Rosa bus stop just next stop to IKEA from where you can walk to the hotel in 5 minutes. The hotel is visible from the bus stop, so you will not have difficulty to locate the hotel. There are a couple of restaurants near Casa-rosa bus stop and a McDonalds one stop before (10 minutes walking).

h3728_gm, Direttore at Ibis Firenze Nord Aeroporto, responded to this review

Dear Guest, I'm sorry that your stay at the Ibis Firenze Nord was not up to your expectations and please accept our most sincere apologies. This episode does not correspond to our standard in fact I assure you that our staff is periodically trained in order to give a customer-oriented service; besides I assure you that we take every day all necessary actions to ensure a comfortable stay for all our clients in all our rooms. We are ready to welcoming you again, trying to regain your confidence Best Regards Marco Ministeri General Manager

Daniel P 2014/05/05
« Good »

Typical Ibis Hotel, very good to stay . Localization a little far from Firenze. Breakfast not so good, it does 't have even hot chocolate . Very good wifi, bed and shower! Parking covered, very good .

h3728_gm, Direttore at Ibis Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. I have also taken note of your comments about the breakfast. Please be reassured that proper actions have been put in place already in order to improve the level of this service. We apologize if you had difficulties regarding hotel location.The hotel is connected to the city center by bus number 30(30 minutes) We look forward to welcoming you back soon to our Ibis Firenze Nord. Yours sincerely, Marco Ministeri General Manager

Vinay K 2014/04/21
« Value for Money »

Nice hotel with well laid out clean room, free breakfast with many options, free parking. Staffs were very helpful and courteous. Stayed in lot of hotels but this IBIS hotel is simply awesome and provide gr8 value for money.

h3728_gm, Direttore at Ibis Firenze Nord Aeroporto, responded to this review

Dear Guest, Thank you for taking the time to inform us about your experience following your stay at our hotel. My team and I are really grateful for your kind words of appreciation, which encourage us to keep up our efforts, ensuring the service we provide always meets your expectations. We look forward to welcoming you back soon to our Ibis Firenze Nord. Yours sincerely, Marco Ministeri General Manager

mathasmd 2014/03/19
« One little thing... »

The location was right, the room was clean the bed was good and the staff was excellent. The water tempurature in the shower was not constant, I hate to take showers with alternating hot & cold. Room 216

BellinghamThane 2013/12/16
« Great place near the airport and a bus ride in to the city center. »

We were pleasantly surprised with this airport hotel. Great service, good internet speeds, free street parking and an easy bus ride in to the city center. Both the dinner and breakfast were good and worth the price and the staff was very accommodating and multilingual. They even have a guarantee that if they can't solve a problem for you in 15 minutes your stay is free! The telephone wake up call didn't work and the hotel desk clerk came up to the 6th floor and knocked on our door at 4 am!! I will definitely stay her anytime I fly out of Florence.

Adrian H 2013/11/11
« Nice hotel »

We stayed here as a couple for 2 nights in november 2013 , but we stayed also here another times. The room is big , clean , good bed. Free internet and free parking is a plus. We will stay here and another times ...

David C 2013/11/04
« Ibis Firenze Nord Aeroporto »

Predictable - and quite satisfactory - standards of décor, service, accommodation and meals service. Helpful staff. Location - on an industrial estate - isn't too glamorous, but it was quiet. Poor access by public transport - only one or two local bus routes nearby.

Pierre365 2013/09/21
« Excellent value for money »

This hotel is better than the expected no nonsense “value for money” IBIS standard, we were quite impressed! Secured parking at 5 Eur/nightn but also public space available. Friendly and helpful staff.

Biabaladez 2013/09/07
« The Ibis way! »

You aways know what to expect, the service is simple but efficient in its pourprose, clean room, good bed and pillows, parking, wifi, etc...(close to the airport, far from city center). But this time we had a problem with the shower, it didn't work appropriately, the temperature adjust was not working, so the shower kept going from hot to cold all the time.... It was late and we were tired so we didn't want to have it checked or even make the effort to change rooms, so sometimes the 15 minutes they promise to fix evething you may need is just not enough, is aways better when everything is working from the beginning.

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