ibis Firenze Nord Aeroporto hotel

"Kocisky"

1st February 2013, PeterKFlorence, Florence, Italy

I am satisfied with this hotel.It is very convenient to stay in my business activities in this region.I appreciate the offer of breakfast, it's always fresh and chutné.Pri arrival of the car there is no problem with parking, even with a smaller truck.The rooms are always clean and tidy, air would need repair as it is quite noisy.

Management responseDear guest, Thank you for reporting your positive opinion regarding your stay at the Ibis Firenze Nord Aeroporto, and I am really glad that you enjoyed your stay in our hotel. Best Regards,Rémy KristekGeneral Manager
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"Perfectly adequate if a little out of town"

12th December 2012, Wendiferous, Modena, Italy

I was in Florence for a cat show and was originally going to stay in the centre. I changed my plans to be closer to some friends who were also participating in the show. The Ibis is a little way out of town, but ideally situated for the airport. The hotel was clean, the staff friendly and efficient and the bed was super-comfy. My only complaint would be that the shower tended to run a bit hot and cold. apparently this can happen when the outside temperature is particularly cold, which it was. I didn't choose the "all you can eat" option for breakfast as felt it was too expansive for what I was likely to eat, but a mini breakfast was available which consisted of a croissant or pain-au-chocolate, fruit juice and a hot drink of your choice. I found this was just enough.

Management responseDear Guest,Thank you for taking your time to submit a review of our hotel. I will not forget to share your comments with all my staff. I'm so sorry about the problem in the shower and I would like to inform you that our reception is open 24h and we are able to solve the problems at any time.Best regards,Rémy KristekGeneral Manager
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"One night at Florence"

24th September 2012, PSagnik, Grenoble, France

The hotel is good for business purposes but for tourists it's not good as it's far from city center.Also they don't offer a free wifi in rooms (which are very common nowadays and almost all hotels offer the same).Hotel staff and other facilities are quite good.

Management responseDear customer, Thank you for your observations and for taking your time to submit a review of our hotel. I would like to inform you that from January 1, 2013 our service of WiFi is free throughout the hotel without limit.Best regards,Rémy KristekGeneral Manager
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"Nice hotel in suburbs"

26th July 2012

Great value hotel. Location is in suburbs of Florence, but it takes less than 20 min to get downtown by car.Service is excellent and the place is very clean. Only advise is to avoid their food service after hours, as there is an excellent Japanese restaurant nearby.

"Good rest at the hotel"

14th June 2012, JulianoAraujo, Sao Paulo, Brazil

Best breakfest I have at Ibis hotels, congratulations to the hotel team for the good quality of their services. They were very helpful with us.Good place to stay if you are driving a car, although dificult to get there if you don´t have a car.

"Location not very good......Bus stop outside but very infrequent service"

1st May 2012, Paris

I am a big fan of Accor hotels for 20yrs but now my opinion changed with this Ibis Florence hotel right next to Novotel..On the last day of my stay i realised that next bus departing is 1 hour away and on seeing a Novotel schuttle approached the reception(showed her the bus tkts in my hand in case she thinks we are asking for a free ride) with my Silver club card & requested that we being Accor members allowed to travel to the city centre to catch a train to Bologna which we shall miss if we had to wait for the city bus.But no. the staff were rude & told us it was only for Novotel guests..Where is the Accor hospitality or loyalty rewarded for being with them for 20yrs in our case ?

Management responseDear Guest, I'm sorry that your stay at the Ibis Milano Malpensa was not up to your expectations, and please, accept our most sincere apologies.This episode does not correspond to our standard: I assure you, that our staff is periodically trained in order to give a customer-oriented service; besides, I assure you that we take every day, all necessary actions to ensure a comfortable stay for all our clients in all our rooms.Unfortunately the shuttle service is reserved for Novotel's guests, that having a different standard and another higher price offer an additional service for transportation.Best regards,Rémy KristekGeneral Manager
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"clean and comforable for a business trip /no noise and perfect for motorway and airport"

21st April 2012, karenm123456, Harrogate, United Kingdom

free parking , good clean rooms , great check in - kind and welcoming staff very pleased honestly expected a motel and I was so wrong..... really enjoyed the uncomplicated situation....perfect for business

"ibis staying"

13th March 2012, bucuresti

we have some problems with the first room because it was a very bad smell.second for changing the room we have to insist very much.for the rest of services it was o.k.

"Remote Area but good price"

8th October 2011, Hong Kong, China

It takes about 20 min by bus from the railway station, & then walk about 5 min. The location is in the industry zone so no restaurant nearby, but the price is attractive. U can also choose to go by taxi, Euro30 from the hotel to the railway station if u have heavy luggages

"Wifi internet in Room"

28th August 2011, Hong Kong

Today, internet is much more important than TV or telephone. It would be better if free wifi is available in the room, especially for this new modern type hotel. The location is very convenient for shopping in supermarket and wholesale outlet. The services in reception and restaurant are good but the food is normal.

"An excellent place to stay."

12th May 2011, London

This hotel looks good outside and inside. The rooms are neat and clean with telephone and TV and the staff are helpful. We purchased breakfast at the hotel and there was a wide selection of food to suit everyones taste.I have no complaints about this hotel so if you are looking for a great place to stay, then this is the place to be.