ibis budget Casula Liverpool
437 Hume Highway
Corner of Grove Street
437 Hume Highway
Corner of Grove Street
On behalf of myself and the team at Ibis Budget Casula, we look forward to welcoming you to the hotel. Please contact me directly if I can provide you with any assistance, as I want you to have a great stay: firstname.lastname@example.orgMs Karen Tari, Hotel Manager
Ibis budget Casula offers affordable accommodation and is conveniently positioned close to food outlets, sporting venues and local attractions just off the arterial M5 Motorway in Sydney's south.This economy hotel offers 74 non-smoking rooms which all include flat screen televisions. Chargeable wifi is available, as well as an internet kiosk. All-you-can-eat breakfast is served daily.
Just over half an hour's drive from Sydney CBD, ibis budget Casula Liverpool is within easy reach of Liverpool, Sydney's West and the many attractions of Sydney city. Located five minutes from the vibrant hub of Liverpool, this affordable Sydney hotel off ers access to a wide range of dining, retail and entertainment options. Guests are just a short distance from Westfield Liverpool, Macquarie Street, Liverpool Catholic Club and Liverpool station, which provides train access to Sydney CBD and Campbelltown.
Offering affordable accommodation for the budget-conscious traveller, ibis budget Casula Liverpool provides guests with a range of convenient facilities, including free onsite parking, reduced mobility rooms, and paid WIFI access throughout the hotel.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Providing all that's required for a comfortable, restful night's sleep, ibis budget Casula Liverpool is the ideal option for guests who are travelling on a budget. Guests staying at this contemporary Sydney hotel can enjoy a range of convenient features,including a well-appointed private ensuite, comfortable bedding, a TV and alarm clock, air conditioning and opening windows. Providing accommodation for up to three guests, each guest room at the hotel features a Queen bed and a Single overhead bunk.
Standard Room with 1 Queen Bed. Non smoking room with private ensuite, LCD TV, air-conditioning, hanging rack and WIFI access
Standard Room with 1 King bed. Non smoking with private ensuite, LCD TV, air-conditioning, hanging rack and WIFI access. (Single Beds on Request Only)
Standard Room with 1 Queen Bed & 1 Single Bunk Bed. Non smoking room with private ensuite, LCD TV, air-conditioning, hanging rack and WIFI access
Reviews collected from customers who booked on AccorHotels.com
Comfortable clean rooms.The bed was made daily along with new towels which I wasn't expecting. Very good value for the price. Coffee and tea facilities were very handy! Would definitely stay here again.
An overnight stay experience was "not too bad", except for these facts that: A) the bathroom fan ran whole night with annoying noise B) Room TV can only be watched if you are sleeping C) not enough blankets when night became too cold
Dear DAMIAN DICKSON, Thank you for taking the time to tell us about your experience at the Ibis Budget Casula Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am pleased to inform you that we are not far from receiving a full refurb at Ibis Budget Casula and a few of the issues mentioned will be addressed, however in future please contact reception if additional blankets are required. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melanie Mowles
The room was really clean and was as expected. We were worried about the street noise with being on a major road but was fine. The staff were pleasant. BUT I would never stay there again due to the internal noise. Why do staff put outgoing calls in the middle of the night on speaker? Not the actual call itself but the ringing out of calls so you can hear the line trying to connect. The Staff speak loudly at night as well. We were in room 103 which is quite close to reception. There was simply no consideration for people trying to sleep. Some man was abusing staff at 2am in the morning and we did hear everything that was said and though it was unpleasant we understand that these things happen. But then more noise from phoning and talking which went on for some time. If you can get the reception area to quieten down at night the stay on the bottom floor would be much more pleasant.
Hi Ozi,N Thank you for taking the time to tell us about your experience at the Ibis Budget Casula Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Melanie Mowles
The room which was given to me was the worst possible I encountered in last 8 years of my international travel. Serious matter was that fire alarm at the ceiling of the room was stuck my a BOPP tape and I do not know if the same was working or not. No remote control of T.V. and Air conditioner was present in the room, Self over the washbasin was broken and not available at all. rod for hanging towels was missing as was soap holder. Basically each and every attachment was missing. I was shocked that how such kind of room was allocated to a guest who had booked the room 2 weeks in advance. Also while checking in we were informed that since Hotel is fully booked we need to do with what ever room is available. However how could the Hotel book such kind of room which was best kept locked till the things were rectified.
Dear valued guest, I wish to sincerely apologise for the experience you had. The condition of your room was of a poor state and I apologise deeply for missing this. I absolutely agree that all items must have been rectified first and this particular room should not have been released to guests. Maintenance and condition of room is most important and please be assured that we have scheduled and dedicated maintenance staff ensuring all is in working order. I very much hope to have the opportunity to better accommodate and serve you in the future. Kindest regards, Romero
Previous experience with this budget brand did not mean filthy and run down. I would rather sleep in my car than step foot in this property again. The carpets were so bad I didn't want to walk on them without shoes on. The walls were filthy the toilet door broken with toilet paper jammed in the lock to stop it locking you in.
I have stayed at Ibis / Accor hotels in several continents, which have generally be fine, but this could be the last. Dirty, stained walls and carpets, perimeter of floor absolutely filthy, bed like an army cot, bare undecorated walls, and so on. The overall effect was like being in a jail cell. If it was possible rate this as ZERO stars, that would still be generous. More like NEGATIVE FIVE. I would not stay there again even if they paid ME. Avoid if you possibly can. RIck E.
Overall experience pretty good.Reception should be open 24hrs. Rooms are not renovated though or at least should be freshly painted. We did not have Kettle in the room on first night. It was provided on the second day
Dear valued guest Mehrbb, Thank you for taking the time to review our hotel. I am glad to read that you enjoyed your experience overall. I agree with a 24 hour reception as this would improve our service to our valued guests. Some good news. By end of the week, all our rooms will have a fridge and all rooms already have in-room tea and coffee facilities. Plus, of course, if there is anything else you need, simply let us know, and we will look after you right away. I would like to give you even more good news and that is, ibis budget Casula will commence renovations from July 2015. Soon our rooms will be contemporary and modern just like our other great ibis budget Hotels! We are looking forward to seeing you again, Romero
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