Novotel Suites Wien City Donau 4 stars

Customer review rating (ALL Rating) 4.5/5 926 reviews

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Description

Hotel extras

  • Spacious suites (30 m²)

  • Breakfast on the quiet terrace overlooking greenery

  • Children up to 16 years of age stay in parents' room free of charge

  • Subway connection to city center and within walking distance of the Prater

  • Boutique Gourmande bar open 24/7

Our accommodation(s)

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Hotel location

Novotel Suites Wien City Donau

Radingerstrasse 2
1020 VIENNA
Austria

GPS:48.224321, 16.398868

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  926 reviews

TripAdvisor Rating  4.0/5  2,126 reviews

Certificate of excellence 2023

Spacious and clean

Customer review rating 4.0/5

Craig Solo - Confirmed reviews ALL

Arrived after midnight and let in be attentive staff. Checked in in 60 seconds as had done online. Room clean and spacious. Good location as right next to the U-bahn into the city.

Dear Craig, We are grateful for this kind review about your recent stay. We're delighted to hear that you appreciated the spaciousness and cleanliness of your suite, qualities we pride ourselves on. It's also great to know our location, conveniently situated next to the U-bahn for easy access to the city, contributed positively to your stay. Our team is committed to providing efficient service, and we are pleased that our online check-in process allowed for a swift welcome, even after midnight. We look forward to welcoming you back. Best regards, Markus Koller, Cluster General Manager

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

overall good stay, well located regarding the campus i had to go tom friendly staff only the fridge did not cool well

Dear Guest, Thank you for taking the time to share your review. It's wonderful to hear that our location was convenient for your visit to the campus and that you found our staff to be friendly. We're also pleased that you had a good overall stay with us. We regret to hear about the issue with the fridge not cooling well; please rest assured that we maintain our appliances diligently and any reported malfunction is addressed with prompt attention to detail. We hope to have the pleasure of welcoming you back in the future. Best regards, Markus Koller, Cluster General Manager

Excellent relationship between quality and price.

Customer review rating 4.5/5

Alfredo L. Business - Confirmed reviews ALL

Good room space. Well designed room. Good bed (hard, not soft which is bad for your back). Nice having coffee and tea with the heater. Very nice having a bathtub.

Dear Guest, Thank you very much for your feedback. We're delighted to hear that you appreciated the suite design and found the bed comfortable; our team strives to provide a restful environment. It's also great to know that the in-suite coffee and tea facilities added to your comfort. Thank you for highlighting the bathtub as a positive feature. We're glad you enjoyed the wine selection at our bar; we take pride in offering a diverse range to suit our guests' tastes. We aim to maintain high standards of cleanliness and sustainability, and we're pleased that our efforts in using recycled elements met with your approval. We hope to see you again on your next visit to Vienna. With very best wishes, Markus Koller, Cluster General Manager

Expectation meets satisfaction😊

Customer review rating 4.5/5

Anton G. Business - Confirmed reviews ALL

Great location, spacious room, adequate professional service

Dear Anton, Thank you for taking the time to share your review. We're delighted to hear that you appreciated our convenient location, spacious rooms, and the professionalism of our service. Our team strives to provide a comfortable and accommodating environment for all our guests, and it's wonderful to know that these efforts resonated with you. We regret to hear that the check-in timing was not conducive to your schedule. While our standard check-in time is from 3:00 PM, we do offer the possibility of an early check-in depending on availability. We understand how important flexibility can be for business travellers and are always looking for ways to accommodate such requests more effectively. As for the coffee options, we have taken note of your suggestion and are considering expanding our selection to cater to the preferences of our guests who, like you, have a fondness for espresso. Once again, thank you for your positive comments and constructive feedback. It helps us to continuously improve the experience we offer. We hope to see you again on your next visit to Vienna. With very best wishes, Markus Koller, Cluster General Manager

Good accomodation

Customer review rating 5.0/5

Jaesang L. Families - Confirmed reviews ALL

Clean and Convenient to stay calm

Dear L., Thank you for such a positive review. We're delighted to hear that you found our accommodation clean and appreciated the convenience and tranquility of your stay. It’s a pleasure to know that our efforts to provide a calm and comfortable environment have been recognized. We look forward to the pleasure of welcoming you back on a future visit. Best wishes, Markus Koller, Cluster General Manager

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Other web-users rate our hotel

  • 1,260 reviews 9.3/10 Location
  • 1,533 reviews 8.7/10 Room
  • 933 reviews 7.7/10 Service
  • 30 reviews 8.2/10 WiFi
  • 1,005 reviews 8.8/10 Comfort
  • 748 reviews 7.2/10 Breakfast
  • 707 reviews 8.4/10 Cleanliness
  • 291 reviews 5.4/10 Value

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