Hotel - Sofitel Chengdu Taihe
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Sofitel Hotel

Sofitel Chengdu Taihe Hotel

15 Binjiang Middle Road  Sichuan Province 
610016  CHENGDU
CHINA

876 reviews
TripAdvisor Rating Based on 876 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • SHUANGLIU AIRPORT
  • EARLY CHECK IN FROM 8AM
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request

Catering

  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HRS
    • Opening hours : Week-end 24 HRS

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Sofitel Wanda Chengdu's 262 rooms and suites are stylishly designed and furnished with all the modern conveniences, including broadband. Business clients will feel at home in our fully-equipped Executive Rooms and Deluxe Suites.

  • 262 rooms
  • 64 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Chengdu Taihe

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 876 reviews

Bernie_0001 2016/05/28
« Stay at Chengdu »

We had a very enjoyable stay at this hotel. Rooms were clean and tidy however beginning to show signs of age. The beds were very comfortable. Check in was simple and we found little language barriers as the staff understood basic English. A couple of the key staff being from France could speak fluent English, which was very helpful. A small criticism was that they required bathing caps for use in the pool. The cost of these we believed was excessive and hence we never used the pool. All in all we would be happy to recommend this Hotel to others.

WinneySHENG, The Secretary of General Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, Thank you for sharing your feedback from your recent visit to Sofitel Chengdu Taihe. It is always a pleasure to receive positive feedback.We strive to provide excellent service and friendly accommodations to our worldwide guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your feedback and support, we look forward to welcoming you back in the near future. Yours sincerely, Sofitel Chengdu Taihe

Kaplanboy 2016/05/06
« GREAT SERVICES »

Centrally located, good facilities and great services. Executive floor staff so extremely attentive, greeting with my name, and remember my preferred food and drinks. My room was set up with flowers and chocolate, surprise!!

WinneySHENG, The Secretary of General Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, Thank you for taking the time to share your comments in Tripadvisor and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe

markckt46 2015/11/10
« Excellent service! »

Excellent service from the team at reception and management. Small points a) wait staff in the western restaurant could do with more English language skills; b) driver of limo service to airport dropped us off at wrong gate and simply unloaded luggage on walk way, no attempt to assist in any way.

WinneySHENG, The Secretary of General Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Chengdu Taihe. I am sorry that your dining and limo service experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sofitel Chengdu Taihe

Vince W 2015/10/29
« A good stay »

The hotel is in a good location and 10 min walk to the train station. Also about 20 min walk to the main shopping area. Being a Gold card member, was given an upgrade and other benefits. The Front desk manager was they most of the time and take good care of our queries. Thank you. Only complain is that the air con is not cold, the coldest is only 25 degree when outside temp is 18 degree at night. So rather warm. I believe this applies to all China hotels but don't expect it to apply to 5 Stars.

WinneySHENG, The Secretary of General Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, Thank you for taking the time to share your comments in Tripadvisor and expressing your satisfaction with us at Sofitel Taihe Chengdu. I was pleased to hear that you feel satisfied with our staff friendliness. I am sure that this feedback will serve as an encouragement to all of our ambassadors as we strive to continuously improve the quality of our services. On the other hand, I am very sorry about the temperature problem . However, this was a very sensitive issue as we have as well other guests complaining that it was too cold sometimes, and we need to find a compromise as our centralized Air conditioning system cannot be adjusted individually. Thank you again for your feedback and support, we look forward to welcoming you back in the near future. Yours sincerely, Sofitel Chengdu Taihe

MarkSG48 2015/09/29
« Everything you would expect from a Sofitel »

Stayed at the Sofitel Chengdu for 2 nights on a business trip. The hotel has been in operation for quite a while but it is well maintained. The room is fairly large and the bed is comfortable. Checking in and out was fast and efficient. The staff are cheerful and courteous. The hotel is located near the shopping malls and a subway station. There's a good variety for breakfast and the quality is good.

WinneySHENG, The Secretary of Genearal Manager at Sofitel Chengdu Taihe, responded to this review

Dear Guest, Thank you for taking the time to share your comments in Tripadvisor and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe

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