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Mercure Kuta Bali

Mid-scale hotel for business trips or leisure

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Hotel - Mercure Kuta Bali
See : the photos | the videosin association withTVTrip

Practical information

    • PLANET 21 OR
    • Wi-Fi at the hotel
    • Air conditioning
    • Private indoor parking
    • Bus/coach parking area
    • Public outdoor parking - Nearby
    • Private outdoor parking
    • Wheelchair access
    • Outdoor unheated pool
    • Golf course 9 holes
    • Clay tennis court - Nearby
    • Massage
    • Jacuzzi
    • LATE CHECK-OUT - Paying
    • A 2-course Menu at the restaurant - Paying
    • Full Board - Paying
    • Half Board - Paying
  • Number of rooms: 130
  • Hotel location: At the seaside
  • Main point of interest: KUTA SHOPPING CTR (0.70 km)

From 734000.00 IDR 1Best price guarantee

Mercure Kuta Bali - hotel reviews in Bali

Hotel code: 3713

Accorhotels.com customer reviews in partnership with TripAdvisor


Mercure Kuta Bali: 3.0 out of 5 stars "Dire need for refurbishing"

23rd September 2013, Johor Baru, Malaysia

The location without a doubt the best in Kuta within walking distance to shopping areas and restaurants. The hotel is generally nice with a great reception area and roof top pool overlooking Kuta beach. However, the rooms are in dire need of refurbishment. The furniture looks old and worn. I had the same Superior room as my other friends who traveled together but their Superior rooms each had a Nespresso coffee machine while mine had only the conventional kettle with coffee sachet and tea bags. I wonder why the disparity despite all 3 rooms we had were Superior rooms.The wash basin in my room clogs each time it is used and had to wait a few minutes for it to drain before the next person can use again. The shower curtain doesn't cover the bathtub properly no matter how hard we tried it still leaks water onto the bathroom floor.On the other hand, the bed is comfortable and the air-cond works fine.On one of the nights, our friend's room had no water all the sudden but the hotel maintenance team addressed the issue almost immediately. Though the price is not cheap compared to other hotels around Kuta but the location probably made up for it.i would return to this hotel only IF the rooms had been refurbished.

View management response »

Management responseDear Guest,Warmest Greeting from Mercure Kuta Beach Bali…We sincere thank you for choosing Mercure Kuta Beach Bali as your accommodation during your Holiday in Bali. Your comment regarding our room has been well noted and will be taken into consideration for future room renovation.I do appreciate you bringing this issue to our attention and therefore giving us an opportunity to improve. We hope you will give us another chance to welcome you in the near Future.Your sincerely,Management
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Mercure Kuta Bali: 5.0 out of 5 stars "Perfect Holiday"

1st September 2013, johnwilsonau, Nambucca Heads, Australia

A great place to stay in Bali. Excellent service from Reception and Room Service. Staff were friendly and helpful. Food was very good. I would be harry to recommend Mercure Kuta Beach to all my family and friends.

View management response »

Management responseDear Guest,Warmest Greeting from Mercure Kuta Beach Bali…We would like to thank you for choosing Mercure Kuta Bali Beach during your recent visit to Bali and for sharing your appreciation with us.We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Mercure Kuta Beach Bali. Your sincerely,Management
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Mercure Kuta Bali: 4.0 out of 5 stars "Good Hotel with Great location"

30th August 2013, andretanu, Jakarta, Indonesia

it's a nice and good hotel, with very good location. great beach, and you can enjoying surfing and swimming. near to many restaurant and clubs. just walk away from Kuta Beach Walk and also other shopping area.I really enjoy stay in this hotel.

View management response »

Management responseDear Guest,Warmest Greeting from Mercure Kuta Beach Bali…We would like to thank you for choosing Mercure Kuta Bali Beach during your recent visit to Bali and for sharing your appreciation with us.We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Mercure Kuta Beach Bali. Your sincerely,Management
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Mercure Kuta Bali: 3.0 out of 5 stars "Failed services"

12th August 2013, Teka12013, Sao Paulo, Brazil

Was not working Internet Hotspot, which generated an additional 3G connection and the carpet shower this very dirty underneath.... In all, the stay was satisfactory, The hotel's location is very good, close to the Legian and Kuta Square.

View management response »

Management responseDear Guest,Warmest Greeting from Mercure Kuta Beach Bali…We would like to thank you for choosing Mercure Kuta Bali Beach during your recent visit to Bali.We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments regarding our services has been well noted and taken into our consideration for future improvements.It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Mercure Kuta Beach Bali. Your sincerely,Management
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Mercure Kuta Bali: 3.0 out of 5 stars "july holiday"

29th July 2013, Ofamily_13, Perth, Australia

nice hotel, pleasant and friendly staff.rooms were good size for just two persons but noisy a/c's.unfortunately couldn't cater for my gluten free diet. they did get me one rice dish, but it got tired, real quick!great views from pool, but needs more shade and make the area more fun and entertaining. not many guests use it!??no real service in pool area?

View management response »

Management responseDear Guest,Warmest Greeting from Mercure Kuta Beach Bali…We would like to thank you for choosing Mercure Kuta Bali Beach during your recent visit to Bali and for sharing your appreciation with us.We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided has been well noted and taken into our consideration for future improvements.It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again to Mercure Kuta Beach Bali. Your sincerely,Management
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1. Lowest prices found over the following seven days.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.