Hotel - Mercure Hotel Munich Altstadt
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Mercure Hotel

Mercure Hotel Munich Altstadt

Hotterstr. 4 
80331  MUNICH
GERMANY

1,172 reviews
TripAdvisor Rating Based on 1,172 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Pet allowed 13  EUR
  • 100% non-smoking hotel
  • Air conditioning disabled during winter for environmental reasons. Heating still available.

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Pet allowed 13  EUR
  • 100% non-smoking hotel
  • Air conditioning disabled during winter for environmental reasons. Heating still available.
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Bicycle hire facilities  (Nearby)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the non-smoking Superior Mercure Hotel München Altstadt, you can choose between Standard Rooms with a single bed, double bed or twin beds. Junior Suites have a double bed or twin beds. Our Superior Suite offers a delightful view ofthe Frauenkirche. All 80 rooms are air conditioned and have free WIFI. Children aged up to 4 years can stay in their parents' room for free. A crib is available on request. Your pet is also welcome (charge: EUR 13 per night).

  • 80 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Air conditioning disabled during winter for environmental reasons. Heating still available.
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our customer reviews for Mercure Hotel Munich Altstadt

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,172 reviews

First305 2017/05/14
« Messe München »

Hotel is well located in the center of old town with easy access to underground and S-trains. Personel nice and welcoming but lack flexibility when hotel is fully booked, so do not expect even as Little as one hour of later check out - solved by changing some clothe and shoes in the lobby.

636luk 2017/05/10
« Very nice hotel »

In the middle of the city, good breakfast, nice rooms... The people of the reception were very friendly... Everything on the room, free WIFI and free minibar... The room looks renewed and was very comfortable.

clive t 2017/05/08
« Another excellent stay in tha Altstadt »

Great location , close to the city centre, town hall (Rathaus) , shopping areas and easy to access from the airport by public transport. Free drinks in minibar!!! This is the 5th time I have stayed and enjoy it every time. The self service breakfast is very ample with unlimited juice and coffee

Bassem Y 2017/01/11
« Very Pleasant stay »

Excellent location, helpful staff. The hotel had a very unique location, breakfast was nice and with good variety. The staff member are very polite and helpful. Room was kind of small, but clean and has all what you need, and complimentary drink were available on daily basis

205kelmo 2016/11/21
« Great location, very good service, poor wifi »

The title says it all. Location is perfect, service is very good with an attentive front desk staff. The wifi though is extremely poor. Not a place to stay if you need to work and have access to wifi. Even after buying the premium wifi and calling the help desk it did not work.

Dirk_Kupfer, Manager at Hotel Mercure Munich Altstadt, responded to this review

Dear 205kelmo, Thank you so much for staying with us and for your positive review here on TripAdvisor. I am very sorry that you experienced a slow internet. We provide our guests high speed internet with high bandwidth. Unfortunately we can not influence of course, if many guests at the same time use a high bandwidth (E.g. to stream content). We are very much looking forward to welcoming you back. Warm regards, Dirk Kupfer -General Manager-

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