Hotel - Mercure Hotel Munich Altstadt
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Mercure Hotel

Mercure Hotel Munich Altstadt

Hotterstr. 4 
80331  MUNICH
GERMANY

1,196 reviews
TripAdvisor Rating Based on 1,196 reviews
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From 146.00 EUR Non member rate
From 131.40 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Pet allowed 13  EUR
  • 100% non-smoking hotel
  • Air conditioning disabled during winter for environmental reasons. Heating still available.

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Pet allowed 13  EUR
  • 100% non-smoking hotel
  • Air conditioning disabled during winter for environmental reasons. Heating still available.
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Bicycle hire facilities  (Nearby)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the non-smoking Superior Mercure Hotel München Altstadt, you can choose between Standard Rooms with a single bed, double bed or twin beds. Junior Suites have a double bed or twin beds. Our Superior Suite offers a delightful view ofthe Frauenkirche. All 80 rooms are air conditioned and have free WIFI. Children aged up to 4 years can stay in their parents' room for free. A crib is available on request. Your pet is also welcome (charge: EUR 13 per night).

  • 80 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Air conditioning disabled during winter for environmental reasons. Heating still available.
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our customer reviews for Mercure Hotel Munich Altstadt

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,196 reviews

galinak725 2017/06/16
« Munich June 2017 »

Great service, clean rooms, good housekeeping and sound insulation, great location, quiet street, wonderful and helpful hotel staff, lovely Breakfast. Will recommend to friends and acquaintances.staff, lovely breakfasts. I will recommend to friends and acquaintances.

First305 2017/05/14
« Messe München »

Hotel is well located in the center of old town with easy access to underground and S-trains. Personel nice and welcoming but lack flexibility when hotel is fully booked, so do not expect even as Little as one hour of later check out - solved by changing some clothe and shoes in the lobby.

636luk 2017/05/10
« Very nice hotel »

In the middle of the city, good breakfast, nice rooms... The people of the reception were very friendly... Everything on the room, free WIFI and free minibar... The room looks renewed and was very comfortable.

Dirk_Kupfer, Manager at Hotel Mercure Munich Altstadt, responded to this review

Dear 636luk, Thank you so much for your wonderful feedback. We really appreciate your comments and will forward your review to our staff as well. Great to hear that you enjoyed our new rooms and that you experienced our friendly staff and great service throughout your stay. We hope you had a pleasant trip back home and we hope to welcome you again soon. Best regards from Munich, Dirk Kupfer -General Manager-

clive t 2017/05/08
« Another excellent stay in tha Altstadt »

Great location , close to the city centre, town hall (Rathaus) , shopping areas and easy to access from the airport by public transport. Free drinks in minibar!!! This is the 5th time I have stayed and enjoy it every time. The self service breakfast is very ample with unlimited juice and coffee

Dirk_Kupfer, Manager at Hotel Mercure Munich Altstadt, responded to this review

Dear Clive, Thank you very much for the review and that we can welcome you every time as a very loyal customer. It's really nice to read that you enjoyed your stay with us again. Excellent customer service is something that we pride ourselves on and it is really encouraging to read that you experienced this. Your kind words will be communicated to the team, who I am sure will be as pleased as I was to hear your praise. I look forward to welcoming you back to the hotel the next time your travels bring you to Munich. GReetings to West Sussex, Dirk Kupfer -General Manager-

Bassem Y 2017/01/11
« Very Pleasant stay »

Excellent location, helpful staff. The hotel had a very unique location, breakfast was nice and with good variety. The staff member are very polite and helpful. Room was kind of small, but clean and has all what you need, and complimentary drink were available on daily basis

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