Hotel - Sofitel Sydney Wentworth
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Sofitel Hotel

Sofitel Sydney Wentworth Hotel

61-101 Phillip Street 
2000  SYDNEY
AUSTRALIA

5,479 reviews
TripAdvisor Rating Based on 5,479 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Fitness centre
  • Massage

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • KINGSFORD SMITH
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
See all services

Hotel location

Our rooms

Combining luxurious comfort and elegant design, guest rooms at Sofitel Sydney Wentworth offer a spacious, tranquil haven to the most discerning of travellers. Guests searching for Sydney hotels can choose from a range of accommodation styles at this exceptional hotel, with Superior, Luxury, Luxury Club and various suite options available. Each room features the supremely comfortable Sofitel MyBed, a large bathroom with marble floors and tiles, robe and slippers, and a TV with cable and pay channels.

  • 436 rooms
  • 100% non-smoking hotel
  • 15 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Data port in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Sofitel Sydney Wentworth

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 5,479 reviews

Amanda210709 2017/06/15
« Nice stay »

The Sofitel Wentworth is beautiful however there were three of us and we had to ask housekeeping every day for third towel and only got two waters. We hung out towels up but they were still taken each day and only replaced with two. We stayed on the long weekend and it was very busy but the service in Soiree was a little slow. We were given a complimentary drink which was lovely of the manager. The Concierge are fantastic.

Grant B 2017/06/12
« Comfortable, Central Location »

I have stayed at the Sofitel Wentworth on a number of occasions and find it to be a very comfortable hotel. Upon entering the lobby, the service and friendly smile offered by the Concierge is pleasant and inviting. Fresh flowers and soft music present the feeling of a quality hotel without being hectic. The Garden Room for breakfast is peaceful and relaxing serving traditional, tasty and healthy food choices plus good coffee. All staff welcome you with a traditional French "Bonjour"

Craig R, General Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour, Thank you so much for your feedback. I am pleased to read that you enjoyed your stay and I hope to welcome you back in the near future. Kind Regards Craig Reaume General Manager

gazman3 2017/06/08
« Living it up in style with a French twist. »

Impressed as a first timer at this hotel. Great staff, excellent staff and great rooms. An air of class and elegance abounds. The staff all practice greetings in French which adds to the experience. Our room was next to the elevators which proved somewhat noisey. Faultless otherwise. Special mention for the very comfortable bed and pillows.

Craig R, General Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour, Thank you for feedback. I am delighted that you had a great stay. I will ensure i pass on your comments to all hotel ambassadors. Kind Regards, Craig Reaume General Manager

DJManila 2017/06/03
« I was not important enough »

I checked in at around 11 on a Sunday. I wasn't keen on getting a room but I thought I'd do it early just to avoid the queue later. I was told that they would send me a message when the rooms are ready, i came back at around 1230 and this lady in the priority checkin desk arrogantly said "but checkin time is at 2..." I told her I understand, just hoping because I was thinking if I can't get the rooms even though I came in at 11, how about those other guests eho came after me, were they waiting as well? Fast forward to 2:40 and we are still in the restaurant waiting for another room to be ready. My uncle came from overseas and we thought we'll settle in and then go around Sydney. We weren't important enough to be given rooms even though clearly guests were being allocated rooms between 11 to 3. Your people need to understand it's a hospitality business. It is Sofitel but that doesn't mean other people are given less priority. Nothing was done to actually make us feel that we were being attended to. In the lobby restaurant, staff are inattentive. An invoice for an afternoon tea that another table was having was given to us. My uncle paid thinking we owe them 300+ dollars for our food. The only reason it was corrected was because they didn't give us the discount due to accor plus members saying they don't do it for afternoon teas. I told the staff that were having lunch, looking at our table she realized that they made a mistake.

Craig R, General Manager at Sofitel Sydney Wentworth, responded to this review

Bonjour, Thank you for your feedback. Please accept my apologies for the way you and your family were made to feel when arriving at the hotel and in our bar, this is certainly not the level of service we like to keep. Our aim is to make all our guests feel welcome and valued, we clearly failed to do so on this occasion. Your comments will be shared with all our ambassadors to prevent this from happening to other guests. It is my hope that you will give us the opportunity to serve you and your family better next time you are visiting Sydney. Kind Regards Craig Reaume General Manager

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