Hotel address7 Western Gateway
Royal Victoria Dock
E16 1AA LONDON
How to reach the hotelGPS :N 51° 30' 28.70'' E 0° 1' 28.77''
Contact the hotel
- Tel. (+44)207/6600677
- Fax. (+44)207/5409710
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Novotel London Excel - hotel reviews in London
Hotel code: 3656
Accorhotels.com customer reviews in partnership with TripAdvisor
"Good deal with a suite"
30th August 2013, jon_hall, Liverpool
Was able to book a very good deal which meant I stayed in one of the suites. Though the living space wasn't very big, the bedroom and bathroom were of very good quality. Only little niggle is lack of paper hankies which was strange as all other Mercure and Novotels have them in the bathrooms. Staff were very good and efficient (check-in, at breakfast, at the bar and housekeeping) which are a credit to them and their training.Breakfast was the normal buffet affair and no complaints there. Access wise, as I was due elsewhere on business I used the car park which was £15, would prefer it cheaper or free but doesn't quite work like that in London especially with an exhibition centre and airport close by, Access to central London is pretty good with two DLR stations very close by which can get you to Canning Town for the tube or to Tower Gateway or Bank for more tubes etcWould I stay again, yes I would if I got another decent deal or can book far enough in advance with work. Oh and you'll hear aircraft coming into land/takeoff but London City Airport is literally just a short distance away (after about 5 aircraft you forget its there)View management response »
Management responseDear guest,We are very grateful for your very positive review following your stay at Novotel London ExCeL.We were thrilled to hear you found our staff very good, efficient and well trained and that you enjoyed staying in our very good quality bedroom.It is a pleasure to read that you would stay with us again and look forward to welcoming you back in the future.Kind regards,Daniel BatistaOperations ManagerNovotel London ExCeL
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.