Hotel address
Marlborough Street 23LS1 4PB LEEDS
UNITED KINGDOM
How to reach the hotel
GPS :N 53° 47' 55.00'' W 1° 33' 37.87''
Contact the hotel
- Tel. (+44)113/2204100
- Fax. (+44)113/2204110
- H3652@accor.com
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ibis Leeds Centre - hotel reviews in Leeds
Hotel code: 3652
Accorhotels.com customer reviews in partnership with TripAdvisor
"Good City Hotel"
8th February 2013, wilkie28, Exeter, United Kingdom
Easy to spot the Hotel, it has 12 storeys, but went round the one-way system twice to get in the right lane for the car park ! Friendly and efficient check-in and was given advice about the parking which is operated by the council ,situated directly opposite the hotel. Large rooms with a larger shower room than many Ibis hotels. Coffee/tea making equipment which is welcome, the room and in fact the whole place is spotless. Restaurant is open for long hours, snacks available 24 hours , the choice at breakfast was good and included traditional cooked items. We found it very quiet being on level 7 despite it`s busy location. The only minus point is the cost of the in-room wi-fi package ,but I would certainly chose this hotel again.
View management response »
Management responseDear Guest, I was so pleased to read that you had an enjoyable stay in Leeds and at Ibis Leeds Centre. As you mentioned we have 12 floors which means it’s not only easy to find but great views over the city centre. I do hope that we will be able to welcome you back to Ibis Leeds Centre soon. Kind Regards, Sarah Siddons, General Manager
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"overnight stay"
30th January 2013, bluemoon8, sheffield
I booked this hotel 20 days in advance for 25 quid (twin room) - great value, needed a bargain as out on a work doo & did not want to get last train back to sheffield.rooms were basic, as you would expect clean and everything you need for a short stay.central location - taxi fiver if you did not want to wald to town - would recommend and stay again. Only complaint i would have is no direct hotel parking available, someone had a car in our party and was sent off to a pay n display car park, just to be aware.
View management response »
Management responseThanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Sarah Siddons, General Manager
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"Excellent Value!"
16th January 2013, Theaholidayfanatic, Hexham, United Kingdom
Had a fab weekend stay with family at this hotel. Excellent customer service provided by Katie at reception, and waiter in restaurant (sorry didn’t get your name). We ate in restaurant first night of our stay, the food was very good and plentiful also well served.Bedroom very clean and comfortable, we found the housekeeping staff very helpful. On the whole an excellent experience for the money paid.
View management response »
Management responseDear Guest, Thank you for such lovely comments, I will ensure Katie and the rest of the team who were on duty read it. This will defiantly put a smile on their face, as it did mine. I do hope that we can welcome you back to Ibis Leeds Centre soonKind Regards, Sarah Siddons, General Manager
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"amazing value, perfect for a sleep over christmas party"
12th December 2012, onemandand2dogs, knaresborough
this hotel is 10 mins walk from Leeds city centre and was perfect for what i needed.bed was comfortable, the shower room was excellent, it was clean, staff were friendly and everything was easy from booking to check in to check outperfect - thank you
View management response »
Management responseDear GuestThank you for taking the time to write a review. I am please that you had an enjoyable stay with us and I hope that we can welcome you back soonKind RegardsSarah Siddons
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"Great value"
26th November 2012, DaveMcrUK, Manchester, United Kingdom
I regularly stay at this hotel when working in Leeds. It is a modern and clean 'no frills' hotel, with a moderately priced restaurant and good value broadband option. I have stayed at other similarly priced hotels in the area and my preference is the Ibis by far.
View management response »
Management responseDear Regular Guest, It’s always nice to hear from one of our regular guests and I am really pleased that you like the hotel and our service. I hope that you will continue to enjoy staying with us.Kind RegardsSarah Siddons
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"My recent stay at Ibis hotel, Leeds-Great staff, disgraceful internet."
26th November 2012, claudiathistlewood, London, United Kingdom
To start with, I found the staff amazingly friendly and courteous, obviously they have a great staff-training scheme within the company. But I was shocked to discover that the HIGH-SPEED internet promised when I booked my room, was disgracefully bad. I was in the city on business, which, due to the lack of internet access I expected, I could not do the work I needed to do and could not get my required work done.The reason I booked in the first place was due to the assured internet acces, so this hotel really needs to change something about their misleading paid-for services which are, in fact, over the top, considering the mahority of hotels offer this service for free. BUDGET hotel? This is NOT so. The Internet access I paid EXTRA for was grossly mis-sold, with the WORST bandwidth I have ever come across on my travels! I have never even seen bandwidth blow 350 KBPS, so presuming that this is the average, high-speed would clearly be above this number. What I got was less than 100, and this is a shame because I paid EXTRA for a service that I did NOT receive.. My room was lovely, although a bit tight on the drinks-making facilities. I would stay at this location again, provided they sort out their internet service, because as far as trading standards go, the false advertising AND mis-selling of a service do not enamour me, and I certainly shall NOT be recommending this venue to any of my acquaintances, friends, family, or otherwise.
View management response »
Management responseDear GuestFirstly please accept my sincere apologies for the problems that you encountered using our internet system. This is not typical and it seems that may be we had an issue with the system during your stay with us. If you would be happy to contact me directly with your name and details of your stay I can look into the matter further for you. My contact details are sarah.siddons@accor.com. The internet offer we provide will be changing in 2013, so please watch this space for a much improved service. I was very happy to read that you were happy with the service provided by my team and I look forward to hearing from you.Kind RegardsSarah Siddons
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These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.
