ibis Leeds Centre Marlborough Street 2 stars

Customer review rating (ALL Rating) 4.2/5 787 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Close proximity to popular Leeds Trinity shopping centre

  • Central location, with plenty of nearby transport links

  • Hotel amenities include free Wi-Fi

  • Fogg's Restaurant serves a choice of international cuisine

  • Nearby landmarks include Leeds Town Hall & Leeds City Museum

Our accommodation(s)

Hotel location

ibis Leeds Centre Marlborough Street

Marlborough Street 23
LS1 4PB LEEDS
United Kingdom

GPS:53.79861, -1.56052

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  787 reviews

TripAdvisor Rating  4.0/5  1,583 reviews

Efficient and comfortable stay

Customer review rating 5.0/5

Mark P. Families - Confirmed reviews ALL

Checking in was quick and efficient, and the room easy to access. The room is a good standard for the price and very comfortable. Even the available freeview service on the room TV was of an excellent calibre. Overall, a good and relaxing choice for a short stay.

Dear MARK WELFORD-P., Thank you for taking the time to complete this survey. We very much appreciate all your feedback and we are looking forward to welcoming you back very soon to our ibis Leeds Centre . Kind regards, Carla Amorim Assistant General Manager

Great stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great stay friendly staff. Righthand lift a little smelly

Dear DUNCAN B., We very much appreciate your comments regarding your stay at the ibis Leeds Centre Marlborough Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Amorim Assistant General Manager

Basic

Customer review rating 3.0/5

Adriane Couples - Confirmed reviews ALL

An Ibis is an ibis, the rooms are the same everywhere, we know what to expect. The bathrooms are bad though, getting smaller every time. It was my partners birthday, they put some balloons up, and gave us a drink on The house, that was very nice. We’ve asked the night staff if we could check out a bit later, they said yes, and in the morning, the staff came knocking at our door 15min after check out time to ask why we didn’t check out yet. Miscommunication.

Dear ADRIANE MELLO, We are pleased that you enjoyed your stay at Ibis Leeds Centre and we are sorry that on this occasion you were disappointed with the miscommunication. We would love to welcome you back to Ibis Leeds Centre, and hope you will trust us and consider visiting us again in the near future. Kind regards, Carla Amorim Assistant General Manager

Loud, fight / argument above, no respone from front desk

Customer review rating 1.0/5

Sleep D. Solo - Confirmed reviews ALL

I stayed 2 nights, and have previously stayed here on a fee occasions. The first night was fine, as per usual, the second night it all kicked off in the room above me. At 1am I contacted reception who said they would send security up, at 3am it was still happening, loud shouting and abusive language. I reported it on checkout but was told there was no record of my call.

Dear IAN H., Thank you for taking the time to tell us about your experience at the ibis Leeds Centre Marlborough Street. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Amorim Assistant General Manager

Passing through Leeds

TripAdvisor rating 5.0/5

877tracym Couples - TripAdvisor review

We had a great stay at the ibis in Leeds we found the staff very friendly and helpful and we had a great Breakfast they also have parking and we had a beautiful view from our Twelth floor window the room was lovely and the bed was very comfortable we would stay again

Dear 877trcym, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you had a great stay at ibis Leeds. It's fantastic to know that you found our staff friendly and helpful, enjoyed our delicious breakfast, and appreciated the convenience of our parking facilities. We're also glad you enjoyed the beautiful view from your twelfth-floor window and found your room comfortable. We truly appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future! Kind regards,

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Other web-users rate our hotel

  • 731 reviews 8.1/10 Location
  • 1,212 reviews 7.2/10 Room
  • 944 reviews 8.9/10 Service
  • 29 reviews 8.3/10 WiFi
  • 711 reviews 6.7/10 Cleanliness
  • 370 reviews 7.6/10 Breakfast

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