Hotel - Novotel Beijing Xin Qiao
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Novotel Hotel

Novotel Beijing Xin Qiao Hotel

1 Chong Wen Men Xi Da Jie 
100005  BEIJING
CHINA

2,547 reviews
TripAdvisor Rating Based on 2,547 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
    • Reduced mobility facilities
  • Fitness centre
  • Massage
  • Outdoor tennis court

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Paying)
    • Reduced mobility facilities
  • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Outdoor tennis court
  • Bowling  (Nearby)

Catering

  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 700 rooms
  • 693 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Beijing Xin Qiao

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,547 reviews

Kunjaya W 2017/04/30
« Novotel Xinqiao Apr 2017 »

The hotel was overbooked possibly by travel agent i.e. it could accept more bookings than the availability of rooms. The location was close to the Tianmen Square and the Wangfujing Pedestrian Street which made it ideal for tourism. The rooms required a renovation as it looked old.

Xinqiao_management, Front Office Manager at Novotel Xinqiao Beijing, responded to this review

Dear Guest We would like to thank you for choosing the Novotel Xinqiao Beijing as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here . It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We will definitely look into the details you mentioned and work with the respective managers on possible improvements. It is thank to guest like yourself that we are able improve and rest assured that we listen to our guest. We are looking forward to your next visit! Kind regards Hotel Management

Richard T 2017/04/24
« Worst accor hotel ever »

1) Rude and clueless check in staff 2) cigarette stench in non smoking room with smoke detector covered with plastic bag 3) Aircon will shut off from 12am-8am daily during current weather 4) Hopeless wifi speed 5) Breakfast is like a war zone. No seats and complete chaos 6) Only two lifts available for the whole hotel. Massive waiting time during morning peak hours

Xinqiao_management, Front Office Manager at Novotel Xinqiao Beijing, responded to this review

Dear Guest, We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here . It is with regret to learn that we failed to deliver the services you can expect as our valued guest and ACCOR member. We apologize that we failed to live up to your expectation in regards to the air-condition. The entire hotel is non-smoking and we keep improving the strict enforcement of this government policy. We apologize in regards to the issue with certain guest smoking inside their rooms even thought is not allowed by government regulation. We have noted your comments in regards to the front desk service attitude and can assure you that we will make necessary adjustment to our training methods, which is part of our ongoing improvement plan. As for the WIFI speed, we will further investigate, as we have specially assigned IT team member, which are responsible to ensure a certain up & download speed. We apologize once again and look forward to get another opportunity to redeem ourselves, whenever you travel lead you again to Beijing. Kind regards, Hotel Management

Z4094OWsusank 2017/04/13
« Great Location, Friendly Staff »

The Novotel Xin Qiao has a great location, in the heart of Beijing, walking distance to many main sites and well connected with public transportation. During this stay, the staff offered great tips for dining and where to buy musical instruments, which my friend wanted. The room was comfortable and well appointed and the breakfast and appetizers at cocktail hour in the premier lounge were satisfying. The only downside was that the curtains let a lot of street light into the room. In the past I hadn't had that problem.

Xinqiao_management, Front Office Manager at Novotel Xinqiao Beijing, responded to this review

Dear Guest We would like to thank you for choosing the Novotel Xinqiao Beijing as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We are looking forward to your next visit! Kind regards Hotel Management

AliciaBurdick 2017/04/08
« Very comfortable, great location, rooms a little outdated »

We stayed in a superior triple room and the size of the room was just right. The door to the toilet and shower was sliding and nearly impossible to open and the shower itself was see through into the room which was a little awkward. The wallpaper on the walls was peeling in places and the beds were extra firm. The hotel itself was quite lovely. We did the inclusive breakfast with our stay and they had a huge buffet each morning with. It's Western and Asian cuisines. It was nice to have a freshly made omelet before starting my day each day. We didn't eat at any other restaurants but did visit the Galleria bar. It had a wonderful set up and atmosphere. We even received a free drink voucher for our stay. There is also a bakery that we entered from the outside but is owned by the hotel and it was also very nice and tasty. These best part is the Chongwenmen subway station is rightout the front door so you can easily access anywhere including the airport via subway. The subway was very easy to use and cheap. There was also 2 big shopping malls right around the corner and several other stores and restaurants. Finally there is a banks next door that you can exchange your money at. We made the mistake of using the machine in the lobby which is now and convenient but we could've got a much better rate at the bank had we seen it.

Xinqiao_management, Front Office Manager at Novotel Xinqiao Beijing, responded to this review

Dear Guest We would like to thank you for choosing the Novotel Xinqiao Beijing as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here . It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We will definitely look into the details you mentioned and work with the respective managers on possible improvements. We are looking forward to your next visit! Kind regards Hotel Management

joshdes 2017/03/30
« Good Access Property »

Location location location - with Chongwenmen Station just right in front of the hotel, I was only minutes away from popular sights such as Tiananmen. I was told most attractions are within walking distance but I did not attempt. Room was clean although like other reviewers had mentioned, it looks tired and in need of refurbishment. The staff at the lounge were very lovely and excellent in what they do, ensuring that I was comfortable during my stay. Special mention goes to Cherry. My mandarin improved through my conversations with her. She's warm and has excellent tips on what to do at the sights such as witnessing the raising of the flag at Tiananmen. A very good stay.

Xinqiao_management, Front Office Manager at Novotel Xinqiao Beijing, responded to this review

Dear Guest We would like to thank you for choosing the Novotel Xinqiao Beijing as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members and especially to our Cherry. We are looking forward to your next visit! Kind regards Hotel Management

chimingmichaelc 2017/02/20
« Best offer with convenience »

Location is great and able to travel anywhere in Beijing easily. The breakfast is great with all dishes that u can think of. Rooms are clean and nice with reasonable size of al facilities l. It used to best hotel location is sure to be a stay in Beijing I highly ecommended to you without reservation. It is the best of the best and of the best after I tried some many hotels in town. You should book it immediately. Walking distance from everywhere and near the CHUNGwenmum station so easy to find and you will never got lost if it. 呢個係一個非常好嘅酒店我試過好多酒店係北京都唔給你一間酒店咁方便而且個早餐非常之好味值得期待房間清潔都很好包括浴室嘅設備都好齊全而且他房間嘅大小適中配合整個環境都非常之舒適

Xinqiao_management, Front Office Manager at Novotel Xinqiao Beijing, responded to this review

Dear Guest We would like to thank you for choosing the Novotel Xinqiao Beijing as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here . It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We are looking forward to your next visit! Kind regards Hotel Management

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