Hotel addressAv. Luiz Dumont Villares 400
02085000 SAO PAULO
How to reach the hotel
Contact the hotel
- Tel. (+55)11/29728111
- Fax. (+55)11/29728111
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Mercure Sao Paulo Nortel Hotel - hotel reviews in São Paulo
Hotel code: 3629
Accorhotels.com customer reviews in partnership with TripAdvisor
"sao paulo in september"
15th September 2011, Morton Grove, Illinois, USA
Can't say a bad thing...The staff and the Hotel is great.The pool area is great for parties and casual meetings.The workout machines are in working order and its very clean.The sauna is pleasent, and not very busy.View management response »
Management responseThanks for choice Mercure São Paulo Nortel.
"Faceless large chain"
28th March 2011, Ramle - Israel
I understand large chains print their materials in large quantities for economic reasons. The result however is a certain lack of personality - not to mention a nuisance when it comes to find specific information. Example: nowhere in the room (or in the cardkey for that matter) is the hotel's phone number to be found. You need to fumble with the confirmation you were smart enough to print, but where to find it when you are busy making contacts by phone? Or when you are out and need to call the hotel? Next time you order large print runs, think about leaving blank spaces for such info, and instruct the staff in each location to "localize" their material (a stamp would be handy); also, create an adhesive label with same blank space to stick on the room's telephones.About tidyness: the entrance floor for the second block (smoking rooms) is under construction. Ugly scraps of old carpeting on the floor, making it difficult to drag wheeled suitcases. March, Sunday 20 to Thursday 24, not one single worker was seen taking care of the "work in progress".
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.
Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.