Hotel - Grand Mercure Singapore Roxy
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Grand Mercure Hotel

Grand Mercure Singapore Roxy

50 East Coast Road  Roxy Square  Marine Parade Rd 
428769  SINGAPORE
SINGAPORE

4,551 reviews
TripAdvisor Rating Based on 4,551 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking (Nearby)
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air Conditioning
  • CHANGI INTL AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports (Nearby)
    • Kayaking (Nearby)
    • Sailing facilities (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Roller-skating (Nearby)

Catering

  • 4 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 576 rooms
  • 533 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 77 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Grand Mercure Singapore Roxy

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 4,551 reviews

zeffarano 2017/05/21
« everything become so cheap... »

everything become so cheap for us... 5 people in 1 room with free extrabed free shuttle from airport free shuttle to marina bay and orchard free shuttle to mrt $3 food across the hotel bus to every place in sing across great pool to chill what could i asked for?

GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear zeffarano, thank you very much for sharing this great review of your stay at the Grand Mercure Singapore Roxy. It is nice to know that you and your family had such a good time and enjoyed the handy location of the hotel as well as the facilities and friendly service provided - all representing good value for money! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

portian292 2017/04/26
« Excellet »

Location is close to everything, from the airport to the shopping mall . Inside the hotel is excellet, check in / check out is very efficient. No hazzle. They even have a shuttle to in and out of the airport for free and that a bonus. Overall, friendly staff, accomodating, very relax kind of atmospher, WiFi is excellent through out .

GrandMercureRoxy_GM, Manager at Grand Mercure Singapore Roxy, responded to this review

Dear portian292, Thank you very much for taking the time to post your experience of our hotel. It is a pleasure to read your generous review and we are delighted to learn that you enjoyed every aspect of your experience, from the arrival served by our attentive staff to our friendly neighborhood of the hotel. I will take great pride in sharing your feedback with my team. We appreciate your kind words and hope to welcoming you back in future. Sincerely, Priscilla Ng Executive Assistant Manager Grand Mercure Singapore Roxy

Marcus0049 2017/04/24
« Quality hotel, good location »

The Roxy is very conveniently located. Shopping and local food are all nearby. Beautiful East Coast Beach (well, beautiful in a Singapore context) is 15 minutes walk. Staff very friendly and efficient. Breakfast nice.

GrandMercureRoxy_GM, Manager at Grand Mercure Singapore Roxy, responded to this review

Dear Marcus0049, We appreciate very much of your great review about us. We are indeed glad that you were impressed with our location and our team was able to make your stay a memorable one. Once again, thank you for your recommendation and we hope to have the change to welcome you back soon. Sincerely, Priscilla Ng Executive Assistant Manager Grand Mercure Singapore Roxy

NomadKRK 2017/03/16
« Not very central location but everything else is great »

It s big chain hotel - lacks individuality, but had everything we needed during our stay. Staff was helpful, our room was spacious, comfortable and spotlessly clean. Baby cot was provided as requested. Nothing to complain about - it is not the cheapest option in Singapore but it is worth money. The only downside is location - you need to use public transport to get to main attractions of Singapore. Bus stop is in front of the hotel, but the is no MRT nearby. On the other hand - neighbourhood is nice, there is shopping mall on the other side of the street, great hawker center, nice park with beach, supermarket etc. Airport is only 15 minutes drive away (free shuttle bus).

GrandMercureRoxy_GM, General Manager at Grand Mercure Singapore Roxy, responded to this review

Dear NomadKRK, thank you very much for posting this great review of your stay at the Grand Mercure Roxy, here in the vibrant and historic Katong district on Singapore's East Coast! It is very nice to note that you enjoyed our spacious rooms and the friendly service provided. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the recent one. Sincerely, Klaus Gottschalk General Manager Grand Mercure Singapore Roxy

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