Hotel - Novotel Shenzhen Watergate
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Novotel Hotel

Novotel Shenzhen Watergate Hotel

1019 Shennan Zhong Road  Guangdong Province 
518031  SHENZHEN
CHINA

285 reviews
TripAdvisor Rating Based on 285 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Fitness centre
  • SHENZHEN

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • SHENZHEN
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 140 rooms
  • 39 non-smoking rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Shenzhen Watergate

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 285 reviews
lichungm 2017/05/24
« As good Novotel as expected »

Room design of this Novotel is the same as the Novotel Taipei. I use the room upgrade certificate to a bigger room with free minbar drink, including a Coke, Sprite, orange juice and Qingdao beer. It's a good place to stay for business trip.

Jeffrey F 2017/05/07
« Just OK! »

The hotel is ok, typical Novotel fixtures and fittings, quite comfortable and normal room size. Unfortunately it goes down hill from here! Firstly, the hotel entrance cannot be seen from the main road, it is on the right hand side coming from the metro and there is no directional signs, which is really frustrating!!! There are only a couple of staff that can speak English! When I checked in I was not given any of the Accor Gold member benefits, I had to find somebody who spoke English to get the right room! I then tried to login to the wifi, unfortunately nobody gave me the password and it took me 30 minutes to find somebody who spoke english to help me! I then asked WHY DONT YOU GIVE THE PASSWORD WHEN YOU CHECK IN!!!!!! I spend around 30 days a year in China for work and I expect this type of problem in local Chinese hotels, but not in an international Hotel like Novotel. The restaurant and breakfast are good! This was a very frustrating couple of days because the issues were small and could sooo easily have been fixed!!!!

imperan 2015/10/10
« Great rates...close to all amenities »

Been to Novotel Watergate many times, I like the location not being far from the metro station and opposite to the hotel, there is the KK 100 Mall. The room was a bit warm this time but this won't prevent me from staying there again.

Po Sang T 2015/06/26
« Clean and Close to Shopping and Metro »

The is clean, air condition works well, bathroom is average, Bed is hard but good for sleeping. Breakfast is average. The staff are helpfull and friendly. The location is good, near to shopping and metro station.

KiloMeter507 2015/06/17
« Just average but below usual Novotel's standard »

I stayed one night in the suite. The room is large enough but tired looking. Everything was just ok as I didn't expected too much for a price of Hk$600 with breakfast for two. The overall experience of the hotel was below the standard of others Novotel I stayed before. The dinner buffet was terrible. The tasteless raw oyster caused me diarrhea for a whole night. The food selection was limited. I was told the A plus membership discount could not be used because of restaurant's regulation but nobody could explain me the reason. Finally, I was only offered the in-house guest discount. I would absolutely NOT recommend this restaurant to others. You should not expect too much from the buffet breakfast. It is just ok to fill up your stomach.

84ernstl 2015/05/04
« the most terrible hotel in the last years »

The location is bad, the center is too far away. It is not a real hotel, it is more a backpackers place. Thanks to the helpfull desk we could cancel our 3 rooms and we went to the Sheraton, what a difference. We never come back to Novotel in Shenzhen.

GlobalGB 2014/12/29
« Poor All Rounder »

1. This is a non smoking hotel " the first in Shenzhen" - the first room i was given reeked of smoke, the 2nd was ok but the smell of smoke was thick down the hallway 2. when i asked to organize a car and driver, i was told the hotel does not offer that service. I asked again the next morning and the concierge organized it right away 3. knowledge of night staff of where to eat was limited - i ended up at MacDonalds at the train station 3. the beds were typical chinese style - hard. I have stayed at Mecures in China which have the mattress baffels which make you feel like your sleeping on a cloud - shame they done have everywhere 4. my one evening meal in house was spent sitting directly under a air conditioner vent in the middle of the walk way and not asked if i wanted a drink.... the food selection however was great. the restaurant was busy but there were still empty tables but i was not allowed to move. 5. i had my DO NOT DISTURB sign on the door when i went out as i don't like having people in the room when i am not around. on my return the sign had been removed and room serviced. 6. don't get your laundry done in-house. in a country with cheap labour galore one would think that getting 4 shirts, 4 underpants, 4 socks and 1 pair of pants laundered would cost the same as 1 nights accommodation. i travel all the time and this would be the highest paid yet..

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