FORMULE1 Dandenong (soon ibis budget) hotel

"Warm Smiles and Friendly Staff"

13th May 2012, Sergex_ranwala, Abbotsford, Australia

Once again a friendly reception staff. Attended to cable tele issue quickly. Room impeccably clean.Would like to mention that it is somewhat unpleasant the crowding of the reception area by the guests who stay long term in the hotel. They are from overseas background and unfortunately they still have the habit of prevuing on guests who check in. It is not hotel staff but guests, so I do not know how this can ever be solved. It is annoying to be gazed at and peeved at by so many in that lounge/ reception area: it is very unaustralian like!

Management responseDear Guest,Thank you for your reply regarding your stay at our hotel.We are pleased to read that you enjoyed your stay at our hotel and found our team to be hospitable.We hope to see you again in the near future.Kind Regards,Management
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"Smilies...clean and discreet"

5th May 2012, Sergex_ranwala, Abbotsford, Australia

The romm was very clean with usual accor hotel hroup linen and house keeping was neat. Corridors and public areas are clean and uncluttrerd. The Reception staff is smiling always discreet and professional. I think this property has a fair bit of Sri Lankan staff and they are very hospitable and always smiling....kudos

"Hotel Formule 1 Dandenong"

24th July 2011, kimmycn67, NSW

Great Hotel to stay at. Not expensive friendly and helpful staff! The room was always kept clean. The Hotel is close to the Dandenongs for those wanting to explore. The hotel is within walking distance of the shops and main shopping centre.

Management responseDear TravelerWe are pleased that you enjoyed your stay with us.Thank you for the nice comments regarding our hospitality.We sincerely hope that your future visits will be as good as the previous one.Kind Regards
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"MY CHOICE"

19th May 2011, ST. ARNAUD

A very friendly team. The prior request we made were carried out efficiently and i place when we arrived .Although on a main highway there was no road / traffic noise. The in house security patrol is very efficient and appreciated .

Management responseDear Sir/MadamWe are happy that we could fulfill your little request.We are here to make your stay safe and enjoyable.Your nice comments has been very much appreciated.Thank you
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"Disatisfying"

2nd May 2011, Sydney NSW

I am sorry to say the room was full of dust. The sink near the bedside results in a wet carpet. The blankets had a lot of hair on them and we had to ask for extra white sheets to cover the blankets. The first night was totally sleepless for myself, daughter and husband.Having stayed in Formule1 in Perth this one did not show up. The reception was very accommodating and did her best to comply.

Management responseDear Traveler,Please accept our sincere apology for the sleepless first night.A staff memeber is available 24/7 though our reception closes at 10pm.We are here to make your stay enjoyable so please let us know of any issues.We are contactable on the hotel number at anytime.Our Reception staff are very friendly and helpful.Please do not hesitate to ask for assistance.
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"Dandenong Formule1"

23rd March 2011, melbourne

A very basic cheap hotel with no major issues besides spew stained carpet in the particular room given but this would be an isolated case Im sure.Staff were friendly and polite and would probably advise friends to stay there if need be.

Management responseThank you for overlooking housekeeping error.This could be have been as simple as changing your room.Our friendly staff are here to help you 24/7.Hoping you will give us the opportunity to better serve you in the future.Kind Regards
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"Dandenong F1 - Good rest"

22nd March 2011, Canberra - Banks

If you are looking for a good clean bed and somewhere to park your car/motorbike together with shower, toilet and wash bassin - T.V. - and you can even open the window (Airco is there but no need). It did the job for me - clean, basic, good and simple. Had it booked online - took my reservation number paperwork with me - all easy and practicle. No hassle - but a good rest.

Management responseDear TravelerIts always a pleasure to receive postive feedback.We are happy you enjoyed your stay and at the same time appreciated our budget accommodation.Hoping your future stay with us will be as good as the previous one.
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