Hotel - ibis budget Arles Palais des Congrès
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Ibis Budget Hotel

ibis budget Arles Palais des Congrès

Avenue de la 1ère division  Française libre 
13200  ARLES
FRANCE

411 reviews
TripAdvisor Rating Based on 411 reviews
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From 41.40 EUR Non member rate
From 39.33 EUR Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • Air Conditioning
  • MARSEILLE

Leisure and activities

  • Outdoor unheated pool

Catering

  • Snack & beverage machine
See all services

Hotel location

Our rooms

  • 64 rooms
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Toilets
    • Emergency info in rooms
Our rooms fittings

Our customer reviews for ibis budget Arles Palais des Congrès

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 411 reviews

Antuan65 2015/07/17
« Shocking experience with appalling customer service »

The visit of a stranger in the middle of the night while sleeping was a big shock that left us distressed for quite a while (apparently it was another guest who was given keys to our room, as if it were not occupied). The reaction to our complains was dismaying: just the sentence "something like this is quite exceptional" or "normally it does not happen". No real apology or compensation of any kind was offered! Such an appalling customer service (not only because of that: even though you are forced to pay your bill -including the extras for breakfast- at check in, they did not even notified the breakfast maid, who could not find us on her list; in addition, somebody ELSE came into the room -without even first knocking- while we were packing before leaving, again offering no apologies, but simply stating "I thought the room was free, according to my list"). We felt that we were treated very badly and absolutely disrespectfully. Otherwise, the hotel itself could be acceptable, within walking distance of the city center. Easy to reach by car, with sufficient outdoor parking space and a nice swimming pool. Rooms are OK and have air conditioning. Breakfast was a bit basic, but acceptable.

Andrew D 2014/11/22
« A well situated budget hotel »

The hotel is an easy walk from the centre of Arles but is next door to the great Roman Museum with its huge collection of roman artifacts from Arles and of course the Palais des Congres itself. There is a free shuttle bus through the centre of town to the station every half an hour. The rooms are large and modern and the shower rooms are proper sized rather than the small pods found elsewhere in budget hotels. The hotel has a restaurant but the menu was a bit dull and there are no other restaurants in the quarter. The nearnest to the antiquities museum really makes it very attractive.

Martincm23 2014/10/28
« ok for this price »

at the low rate we have paid it is a reasonable hotel. however, do not look for a warm and cosy room. you have the bed, a table and a TV. the rooms are clean and seems recently refurbished. the breakfast is average and could be cheapper. stay there if you want a good price for a room.

David T 2014/08/11
« Clean & Bright - good value »

In a quite part of town, but walking distance to all the action. Very pleasant air conditioned room with access to pool, good secure parking and very friendly staff who worked to make our staff a good one. Good on site restaurant and bar. Would stay again any time.

colbar2014 2014/07/20
« NZ'er in France »

Excellent parking and access from main roads. Easy walk into town. Rooms clean, tidy and reasonable size. Good pool available for summer. Located opposite excellent museum of Arles Antique. English spoken at reception. Coffee and bar facilities and good lounging space.

stuartlaur 2013/07/22
« Review »

Good position, very near the city of Arles. Watch out for the mosquitoes in the city. Felt like a second class citizen: The Ibis Budget was part of a Mercure hotel site and it was clear that they were just selling off the bad rooms in the Mecure hotel. The room was in the Mercure Colours. The room had broken tiles and missing panels in the bathroom. Basically the Ibis Budget did not exist as a hotel in it own right.

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