ibis budget Luxembourg Aéroport 2.5 stars

Customer review rating (ALL Rating) 4.2/5 1,216 reviews

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Description

Hotel extras

  • Free Wi-Fi in the hotel

  • Near Findel Airport

  • Free parking

  • Free shuttle service to the airport

Our accommodation(s)

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Hotel location

ibis budget Luxembourg Aéroport

Route de Trèves, Findel
L 2632 LUXEMBOURG
Luxembourg

GPS:49.633667, 6.209872

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,216 reviews

TripAdvisor Rating  3.5/5  655 reviews

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great room and great staff

Dear Guest, Thank you for such a positive review. We're delighted to hear that you found our rooms to be great and our staff accommodating. Our team strives to provide a comfortable and welcoming environment, so it's rewarding to know we've made a positive impression. We also appreciate your recognition of our hotel's cleanliness, as we aim to maintain the highest standards for our guests. We look forward to welcoming you back. Best wishes, LA SMILE TEAM

Close to airport but too "cheap" room

Customer review rating 2.0/5

Jes S. S. Couples - Confirmed reviews ALL

The hotel is located few hundred meters from the airport and in the same building as Ibis - but Ibis was unfortunately fully booked. One night was just ok - but carpet dirty and a big wet spot along one of the beds did not make the impression better. Coffee and thé at the bar - 8 € Diner at Ibis restaurant ok, and reasonable prices. Breakfast served at Ibis budget ok, apart from not even having earl grey thé. Luggage service with marked luggage in Ibis department worked fine, and shuttle service to airport also fine.

Dear Jes, Thank you for taking the time to share your feedback. We're glad to hear that you found our shuttle service to the airport and the luggage service satisfactory. It's also pleasing to note that you enjoyed your dinner at the Ibis restaurant and found our breakfast offerings to your liking, despite the absence of Earl Grey tea. We apologize for any inconvenience caused by the room conditions you experienced. Our team is committed to providing clean and comfortable accommodations, and we regret that we did not meet your expectations in this regard. Rest assured, we take your comments seriously and will look into the issues with the room's carpet to ensure they are addressed promptly. We look forward to the chance to host you again for a more satisfying experience, Kind regards, LA SMILE TEAM

Extraordinary People. Polite and ready to help.

Customer review rating 5.0/5

Pavel Business - Confirmed reviews ALL

Hello, We had an outstanding and remarkable stay thanks to the people who work in this hotel. Two of the people I interacted with were 1. the Lady from Reception born in Ukraine. (to my shame I did not dare to ask her name) She was a sweetheart. He was patient and guided us how to get to the city quickly and easily. 2. The second person I spoke with was Mr. Marco de la Bar, born in Portugal, who, to our admiration, speaks several foreign languages very well. For people like them, who, despite the fatigue accumulated throughout the work week, they keep a calm and smiling attitude. People who travel will always feel safe surrounded by people like them. Thank you for giving us the chance to highlight this feedback, the professionalism and kindness with which these two employees fulfil their mission every day at work. We recommend this Miss who speaks Ukrainian and Mr. Marco who also speaks Spanish among other languages, to receive the premium/bonus added to the salary and development training days for the subjects that are interested that are related to the hotel activity. It would be extraordinary if there were a procedure and a career path within the hotel, opening up the opportunity to promote people like them to management positions. Appreciating this feedback form, I hope that it will not remain only simple words and that "someone up there" will reward the professionalism, the dedication towards people, namely the hotel's customers, of these representatives=employees of the hotel. Best Regards until our next visit to Luxembourg. Pavel & Petru P.

iyi konaklama

Customer review rating 5.0/5

Suleyman Business - Confirmed reviews ALL

staff is very kind and helpful

Dear Suleyman, Thank you for your kind review of your recent stay at our hotel. We are happy your stay with us was enjoyable. It is always rewarding for our team to be complimented by a guest and encourages us to continue with our efforts. We look forward to seeing you again on your next visit. Best wishes, LA SMILE TEAM

Just OK for a night

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

room floor wasn't really clean...

Dear Mr D., Thank you for taking the time to share your review. We are glad you chose our hotel for your stay, however, we are sorry to hear that the cleanliness of your room did not meet your expectations. Our team is committed to providing clean and comfortable rooms, and we hold ourselves to high standards of cleanliness, with daily housekeeping provided. Please rest assured that your feedback is taken seriously and will be addressed internally. We hope to have the opportunity to welcome you again and provide a stay that meets all your expectations. Warm regards, LA SMILE TEAM

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Other web-users rate our hotel

  • 1,480 reviews 9.3/10 Location
  • 1,589 reviews 5.2/10 Room
  • 1,046 reviews 8.4/10 Service
  • 45 reviews 8.3/10 WiFi
  • 1,003 reviews 3.8/10 Comfort
  • 591 reviews 6.4/10 Cleanliness
  • 574 reviews 6.5/10 Breakfast

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