Hotel - Mercure Belo Horizonte Lourdes Hotel
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Mercure Hotel

Mercure Belo Horizonte Lourdes Hotel

Avenida do Contorno 7315  Lourdes 
30110047  BELO HORIZONTE
BRAZIL

1,823 reviews
TripAdvisor Rating Based on 1,823 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Reduced mobility facilities
  • Pet allowed
  • Pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat

Leisure and activities

  • Pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 27 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

There are several categories of accommodation to choose from for your stay: Standard, Luxury and Privilege Rooms as well as Junior, Executive and Master Suites.

  • 379 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Belo Horizonte Lourdes Hotel

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,823 reviews

junnnninho 2016/10/24
« Mercury Lourdes BH »

Good hotel on a nice location in BH, however poor services from checking, checkout, and also restaurant (specially low quality food for the price asked). It would be good to have more friendly employees at the front desk from the ones you had there.

MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Sr. Juninho, agradecemos a avaliação ao Mercure Belo Horizonte Lourdes. Possuimos um sistema de check in e out express, basta solicitar no ato de sua reserva e receberá orientações para agilizar sua passagem pelo front desk. Trata-se do projeto Welcome. Demais itens mencionados já foram motivo de reunião com as areas e em futuras estadas já perceberá de outra forma. Cordialmente, Rodrigo Mangerotti Gerente Geral

luiz171059 2016/02/04
« I had many problems with to access Internet in the room. »

Between October and December of the 2015, I had many problems with access to internet in the room( all rooms) . Without access. When had access, the time to response was very bad. The services are excellent. The people are very good.

MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure BH Lourdes. This feedback is very important to us, it helps us to implement improvements and constants in the pursuit of our customer satisfaction. We are available for any need and expect to have you back with us. Best regards. Alexander Borges General Manager Mercure Belo Horizonte Lourdes

Paula A 2016/01/04
« An excellent hotel »

I stayed at Mercure Hotel and all I can say is that my expectations were overcome. An excellent hotel, great rooms, great space, very comfortable, great location. The price is good and worthy being paid. I indicate this hotel.

MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Borges General Manager Mercure Belo Horizonte Lourdes

Fernando_Domingues 2015/09/04
« Good option in BH »

The hotel is well located and the staff is correct. The breakfast is superb, excellent. I've used the conference rooms and they are confortable with a very good support. I strongly recommend for business meetings.

MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexander Borges General Manager Mercure Belo Horizonte Lourdes

David R 2015/05/07
« Nice hotel near downtown »

This is my second stay at this hotel in BH. The rooms are nice though the elevator noise was bothersome. I recommend to not stay near the elevator. The breakfast is very good. large variety and selection - including an omelet bar!

MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure BH Lourdes. The location is also very good, near to Savassi the famous Belo Horizonte´s night area, full of pubs and nice restaurants. We are available for any need and expect to have you back with us. Best regards. Alexander Borges General Manager Mercure Belo Horizonte Lourdes

Edney F 2015/04/19
« Good environment in the heart of Belo Horizonte »

It's a nice place to stay, warm people welcome you at the front desk. It is a walking distance to a close mall and close by several avenues to different parts of the city. The only thing the hotel or may be the chain needs to change is its internet speed.

MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure BH Lourdes. The location is also very good, near to Savassi the famous Belo Horizonte´s night area, full of pubs and nice restaurants. We are available for any need and expect to have you back with us. Best regards. Alexander Borges General Manager Mercure Belo Horizonte Lourdes

schubi-Bremen 2015/04/04
« 4 days in BH »

very friendly staff, was ugraded to 18th floor good breakfast with fresh fruits location good, walking distance to central market etc.(20 mins) - small (indoor ) swimming pool (not really for swimming)

MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure BH Lourdes. The location is also very good, near to Savassi the famous Belo Horizonte´s night area, full of pubs and nice restaurants. We are available for any need and expect to have you back with us. Best regards. Alexander Borges General Manager Mercure Belo Horizonte Lourdes

AlePapinutto 2015/01/11
« A great hotel to rest and to enjoy! »

Very well located and clean! The breakfast is excellent and my son have had fun at the swimming pool while I was at fitness room! Lourdes is a very nice neighborhood, with a lot of restaurants that you can go walking!!!

MercureBHLourdes, Assistente de Gerência at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, It is our pleasure to receive your comments regarding to your stay with us. We are happy to have had satisfied your expectations, since we only work with the one objective of offering a quality service to our clients. We are hoping to receive you anytime you come back to Belo Horizonte. We are at your entire disposal. Sincerely, Isabela Assunção Mercure Belo Horizonte Lourdes

VitorLevy 2014/11/02
« Need urgent maintenance and retrofit »

Good service and food, the breakfast worth each penny, very nice staff, but one big problem we had, one elevator working at rush hour is unacceptable. All the good things you have received, disapper at this time.

MercureBHLourdes, Assistente de Gerência at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, We would like to thank you for all comments about your experience during the stay at Mercure BH Lourdes. Your comments have been shared with our teams. We are available for any need and expect to have you back with us. Best regards. Isabela Assunção Hotel Mercure Belo Horizonte Lourdes

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