Mercure Grand Jebel Hafeet Al Ain Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 333 reviews

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Description

Hotel extras

  • Swimming Pool with Water Slide

  • Free WIFI

  • Spa and fitness facilities

  • Family rooms

  • Private indoor car park

Our accommodation(s)

Hotel location

Mercure Grand Jebel Hafeet Al Ain Hotel

Jebel Hafeet, P O BOX 24476, P.O.Box 24476
24476 AL AIN
United Arab Emirates

GPS:24.077793, 55.768983

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  333 reviews

TripAdvisor Rating  4.0/5  1,574 reviews

Fantastic location

Customer review rating 4.5/5

Samson P. Families - Confirmed reviews ALL

Wonderful

A nice enough hotel that is showing its age

TripAdvisor rating 3.0/5

Mike C TripAdvisor review

This hotel is on an amazing property high atop a mountain overlooking the entire city of Al Ain. It's a nice enough property with an amazing view but in desperate need of an update. It was apparently built in the 80s and definitely is showing its age. The decor is very dated. The rooms are comfortable enough but feel old and the bathrooms feel very 80s as well. The staff was nice, and the buffet breakfast was pretty good. Not a bad stay but the hotel could use a facelift.

Chefs and the F&B Makes all the difference!

Customer review rating 5.0/5

Kelwin L. Families - Confirmed reviews ALL

Chef Sushil and his team including Chef Javed, Chef Bahadur and Chef Kailesh (from the omelet counter) are very welcoming. Even the Service staff (Ali and the breakfast crew are extremely hardworking and accommodating. Many thanks to all staff.

Memorable stay

Customer review rating 4.0/5

Iqbal A. Families - Confirmed reviews ALL

It’s good for family and kids and the perfect location

It is an OK place yet expensive

TripAdvisor rating 3.0/5

226tarekh TripAdvisor review

We booked two adjacent rooms. Nothing major to complain about but for the price , one expects to get a better experience. The rooms are old, the flush in the toilet was not functioning well. The food was ok. They have an open buffet for lunch and dinner but the food is repetitive

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Other web-users rate our hotel

  • 516 reviews 8.9/10 Location
  • 872 reviews 6.4/10 Room
  • 705 reviews 6.1/10 Service
  • 13 reviews 6.4/10 WiFi
  • 350 reviews 4.3/10 Food
  • 305 reviews 5.7/10 Pool
  • 277 reviews 4.5/10 Vibe
  • 237 reviews 5.1/10 Comfort

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