ibis World Trade Centre Dubai hotel

"ibas"

18th May 2012, salem11s, Riyadh, Saudi Arabia

so comfortable place and everything you need you will find it inside the hotel and near by 10 min to burj khlifah

"Great Value and convenience"

25th April 2012

I stayed at IBIS while attending business conference at World Trade centre, Dubai. The hotel is located within walking distance of the venue and metro station and gives excellent value for money. Food and other services of the hotel are great for any business traveller...

"very average"

12th April 2012, Sara S, Nairobi, Kenya

Hotel is in good location , is clean, breakfast OK . Rooms are small, shower rooms tiny. I was travelling with teenage boys and booked a double and a twin bedded room. The latter was unavailable for both nights of our stay . Staff were not at all apologetic and very badly trained in customer service. I finally managed to speak to the manager and eventually persuaded him to throw in breakfast by way of compensation, note I had to ask he did not offer. There were no car park passes available and again no hint of an apology. There is a free car park about 10 mins walk away but the location of this was not forthcoming from reception staff. I booked out stay on line, next time I would phone hotel, speak to the manager and confirm that what I had booked was available.

Management responseGreetings from Ibis World Trade Centre Dubai!I would like to thank you for taking the time to share your comments concerning your stay with us.On behalf of the whole team, I would like to apologize for the inconvenience caused. I would like to assure you that we take pride in developing our Team through a dedicated Training team and academy, however your comments clearly highlight where we need to develop. The Department Heads have been informed and training will be given in an effort to avoid similar situations in future.Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement. We hope to serve you better in your future visit with us.Sincerely yours,Thierry BrinteGeneral Manager Ibis World Trade Centre DubaiEmail address: H5261-AM@accor.com
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"Customer Satisfied"

6th February 2012, Mexico City, Mexico

I am happy I will return Inshalah..............................................................................................................................................................................................................................................................,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Management responseGreetings from Ibis World Trade Centre Dubai!I would like to thank you for taking the time to share your comments concerning your stay with us.We very much appreciate your positive comments regarding your stay. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Your comments is highly appreciated, positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Ibis WTC.Sincerely yours,Thierry BrinteGeneral Manager Ibis World Trade Centre DubaiEmail address: H5261-AM@accor.com
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"Inspiring in the wrong kind of way"

30th January 2012, FuriosFinn1, Dubai

If you just want somewhere to put your head down, it's ok, the room certainly inspires you to get out and about.Rooms too small, plus no fridge or anything else for that matter, literally just a bed and TV. Bathroom tiny, and the hot water was luke warm to scolding hot. Price should include taxes when you book. Breakfast was ok. Internet should be free in the rooms, just like it is in the reception area, which just seems ridiculous to me.Overall, I think for the money you pay it is not value for money, but then again it's one of the cheaper options for Dubai.

Management responseGreetings from Ibis World Trade Centre Dubai!I would like to thank you for taking the time to share your comments concerning your stay with us.On behalf of the Hotel Team, I would like to apologize for the fact that your expectations were not met and for the inconvenience caused. Your feedback is highly appreciated, we are currently congregating feedbacks from our guests to make sure we are taking every step to correct and improve the areas. Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement. We hope to serve you better in your future visit with us.Sincerely yours,Thierry BrinteGeneral Manager Ibis World Trade Centre DubaiEmail address: H5261-AM@accor.com
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"Last moderate hotel on New Year's Eve"

5th January 2012, Abu Dhabi, United Arab Emirates

No luggage help; parking and check in very difficult to navigate; rooms tiny with minimal towels and pillows; breakfast marginal; smart contemporary style just cheap; club WAS well sound proofed from rest of hotel

Management responseGreetings from Ibis World Trade Centre Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us.On behalf of the whole team, I would like to apologize for the fact that your expectations were not met. We have noted your feedback and we are currently congregating feedbacks from our guests to make sure we are taking every step to correct and improve the area mentioned.Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement.We hope to have a pleasure to welcoming you again in the near future.Sincerely yours,Thierry BrinteGeneral Manager Ibis World Trade Centre DubaiEmail address: H5261-AM@accor.com
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"Good base for exploring Dubai"

29th September 2011, London, United Kingdom

Quite good location between Bur Dubai (Old Dubai), Dubai Downtown (Dubai Mall) and not far from beach by taxi. Also adjacent to Novotel with pool, or you can use pool at World Trade Center Apartments (2 minutes walk). Lobby is nice with free internet access, rooms are simple but ok, bathroom is clean with shower. The only thing is that carpets look a bit wear down, also air-conditioning not sure if filters cleaned regularly.To summarize, this is an excellent value for money if you want to explore Dubai and not stay in the room. In general, the hotel is not designed with many amenities for staying inside, but to provide efficient and good overnight stay.

"Better than IBIS in Europe"

25th September 2011, Khartoum

It was a great stay of three nights where all the surroundings area quiet. The quality of the room are much higher than these fixed rooms in IBIS Europe. Located within Dubai Extraditions Centre which makes it more convenient for anyone wants to see the new Dubai.

"value for money"

18th June 2011, Abu Dhabi

excellent value for money. nice clean room and washroom(most important placE). Furnishing was a bit dark in colour, if it was lighter, we would have felt more space in the room. overall good and cheap.

"A Business Leisure"

18th May 2011, nkalraisi, Muscat - Oman

Quite clean rooms, good value for money (Economic). needs to make the net free of cost, there is no refrigrator in room (at least small one) and the most inconvinient matter is that there is no parking for this hotel, the nearest parking is 1.5 km far from the hotel.But worth to stay