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Sofitel Marrakech Lounge and Spa - hotel reviews in Marrakech
Hotel code: 3569
Accorhotels.com customer reviews in partnership with TripAdvisor
"Poorly"
20th October 2011, Leamington spa
I'm afraid my hotel room and safe were broken into and the staff did not manage it well at all. There were many issues but in summary it took a long time for the staff to take us seriously, they tried to dismiss the idea that it happened at all, and the escalation procedure to get to management was extremely slow.
"Great hotel for Medina adventures and escapes"
19th April 2011, Encinitas, CA USA
I travelled to Sofitel Marrakech after staying at the Sofitels in Agadir and Essaouira. Sofitel Marrakech is a great hotel oasis in the big, big city. The hotel itself is stunningly beautiful, the pool and restaurants are great, and the service is fantastic. We were happy to horse carriage over to the medina and to escape the same way back to the hotel to cool off in the pool. The LV store in the lobby is a dangerously nice touch. Our favorite spot was definitely the Sofitel in Agadir, especially the service there, but Marrakech is a must-see and the Sofitel is a must stay; if you are not inclined to roll your suitcases and weary children into a fancy riad in the medina.
"rooms"
10th December 2010, London
we had some issues with the rooms firstly the carpets etc in the room were not so clean , quite dirrty and old, secondly we had 6 rooms and all of us had a problem with the shower , the cold and hot water was just switching on by it self , one time you had very cold water and the second minute very hot water , this was really frustrating, also the other thing is that we had to pay to use the steam and sauna facitlity in the hotel this is really strange..
Hotel address
Rue Harroun ErrachidQuartier de l hivernage
40000 MARRAKECH
MOROCCO
How to reach the hotel
GPS :N 31° 37' 18.30'' W 8° 0' 10.10''
Contact the hotel
- Tel. (+212)524/425600
- Fax. (+212)524/420505
- H3569@sofitel.com
