ibis Winterthur City hotel

"Thumbs up for the staff at the Ibis Hotel in Winterthur!"

28th December 2012, smk7172, Palermo, Italy

My husband and I were extremely impressed by the staff's cordiality and eagerness to make sure our stay was as comfortable as possible. On our first night, our room was cold despite all efforts, so on day 2 they gave us another room that was bigger and warmer, AND called in the maintenance service to up the heating settings, AND offered us a dinner to apologize for the unease of our first night. Sampson Appiah, you're the best!Thank you!

Management responseDear smk7172, We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback.I will share your comments with our team and definitley with Mr. Appiah. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Kourosch KangarlouGeneral Manager
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"Free beer despite voucher stay"

17th July 2012, Oxford

I used a voucher for a free night in a double room. Service was excellent, great breakfast and even a complimentary beer... Thanks !

Management responseDear Guest,We very much appreciate your comments regarding your stay at the Ibis Winterthur City. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Kourosch KangarlouGeneral Manager
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"Blessing for business travellers sent by stingy employers"

12th March 2012, Anton_8, Moscow, Russia

Located 3 stops from Winterthur Banhoff this hotel can be certainly of use to those with scarse expenses allowed. It is clean and provides all basic services for a reasonable price as per Swiss standards

"Recommended hotel at Winterthur"

29th September 2011, Madrid, Spain

This is a standard Ibis hotel so you know what you can expect. If you need to go to Zurich this hotel is a perfect place to stay (as Switzerland is extremely expensive and particularly Zurich). Hotel employees are very friendly.

"Good value"

18th July 2011, Cairns

The room and service was excellent, apart from NO airconditioning. A very good alternative to Zurich, trains are brilliant.Air-conditioning would definately be helpful, especially for tourists.A good jump off point for sight-seeing, even to Germany. Much quieter than a large city, but not so much to do.The restaurant was average, and unfortunately was not open one night.

Management responseDear Guest, First of all we are very sorry for the inconvenience at restaurant. We still want to thank you for the good rating of our service. We sincerely hope you will continue to use our hotel in future. The entire ibis staff will do whatever possible to make your future stay pleasant. We look forward to invite you to a SWISS WELCOME DRINK during your next stay.Sincerely,Kourosch KangarlouGeneral Manager
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"Pleasant surprise"

26th May 2011, Ilkley, United Kingdom

First time we have stayed at an ibis Hotel and for a supposed 2 star we were very pleasantly surprised by what was on offer. Though initially it was a little difficult to locate as is behind a petrol station and signs were obscured by trees once there we were very pleased - it is near a very good bus service, although you can easily walk into town in 15/20 mins.The staff were very pleasant and helpful. The room was well planned and comfortable.