Hotel - ibis Winterthur City
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Ibis Hotel Hotel

ibis Winterthur City Hotel

Brühlbergstrasse 7 
8400  WINTERTHUR
SWITZERLAND

305 reviews
TripAdvisor Rating Based on 305 reviews
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From 104.00 CHF Non member rate
From 98.80 CHF Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 20  CHF
  • Outdoor playground for children

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 20  CHF
  • Outdoor playground for children
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor playground for children

Catering

  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 88 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Telephone
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Winterthur City

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 305 reviews

Beat S 2015/09/07
« Another stay in Wthur »

Prompt and friendly registration together with a clean and quiet room made our short stay in Winterthur a pleasure. Would recommend this hotel for shorter stays without hesitation, particularly due to its central location.

Hans_vd_Veen 2015/08/13
« Misleading advertising »

According to the Accor booking website and my reservation confirmation, the room was supposed to contain (among other things) 2 beds of 200cm length and a desk. In reality, one bed was only 180cm and had been created by pulling down the desk! Hotel staff refused to acknowledge that the room was not in line with what I had booked, and only offered an additional room (at higher cost than I had paid for the original room) or a room in the lower-quality ibis budget hotel next door (at unspecified cost). I travel extensively both for work and privately (100+ nights per year) and this was the worst experience in a long time. Even though I don't expect too much of ibis rooms and have put up with cramped rooms at other ibis properties at least those hotels did not lie about the room content.

Rolf P 2014/10/23
« Leasure stay »

I found the hotel very clean, nice and comfortable. The room was well designed and nice to be in. I only lacked one thing which I find in most other hotels. There were no coat hangers next to the entrance door to hang one's coat and other outdoor clothes. It is irritating to have to hang one's outdoor clothes in the closet together with one's other clothes. Other clothes can deliver this. Why can't Isis Hotels not do this?

coffeelion 2014/08/03
« All OK »

Very short trip to visit relatives in town. Was positively surprised by how above average in size the room and bathroom were as I have stayed at other Ibis properties before. Good breakfast and attentive staff. Only problem was that housekeeping mistakenly took my sons towel to laundry and it never turned up. Staff never got back to me if they found it after we left.

macresce 2013/09/06
« One night in Ibis Hotel »

Hotel quality was as expected although price was slightly higher than I could expect. Unfortunately I had to wait more than 10 minutes for the check-in and the wi-fi was not available at the beginning.

IBISWINTERTHUR, Manager at ibis Winterthur City, responded to this review

Dear Guest Thank you very much for your recent stay at the Ibis Winterthur City. Your feedback on Tripadvisor is highly appreciated and valued, since it provides us with the opportunity to improve the quality and personalization of our services. First of all, we sincerely regret that the recent performance in the hotel was not what you usually expect and would like to apologize for the inconvenience and disappointment that you encountered during your stay. Please be assured that the unsatisfactory points that you address in your comments have been reviewed and thoroughly discussed with all employees and supervisors concerned in order to prevent similar future occurrences. We hope to be able to welcoming you back soon again and wish you all the best. Yours sincerely Kourosch Kangarlou General Manager

Stefan K 2013/07/29
« Good Budget Stopover »

Used this hotel as a stopover on way back from southern Switzerland. Good location for visits to Lake Constance [Bodensee] and Rheinfalls for example. Clean and tidy, a decent breakfast and a good night's sleep.

IBISWINTERTHUR, Manager at ibis Winterthur City, responded to this review

Dear Guest Best regards from Ibis Winterthur City and I would like to thank you for your most positive and attentive comments and for having taken the time to give me your valuable feedback. It will give me great pleasure to pass your compliments on to our team. I believe your feedback will be helpful for other travelers also, especially as it refers to our central location and proximity to the Old Town of Winterthur. Please do not hesitate to contact me should you require any further assistance and I look forward to welcoming you back when your travels bring you back to Winterthur again Yours sincerely Kourosch Kangarlou General Manager

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