Hotel - Novotel Aachen City
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Novotel Hotel

Novotel Aachen City Hotel

Peterstrasse 66 
52062  AACHEN
GERMANY

860 reviews
TripAdvisor Rating Based on 860 reviews
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From 99.00 EUR Non member rate
From 89.10 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Airport shuttle
    • COLOGNE/BONN (Paying)
    • DUSSELDORF (Paying)
    • MAASTRICHT/AACHEN (Paying)
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Horse riding  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 154 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 109 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Aachen City

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 860 reviews
S.cagnard 2017/03/03
« nice stay »

This is our 2nd time staying at Novotel Aachen city n this time service is excellent. We didn't choose to have breakfast though as we wanted to try something outside of the hotel. We've tried it during our last stay :) Free drinks : Please allow your guest to choose any type of drinks they desire instead of limiting it to just coffee, tea, a small glass of wine or beer. After all its only ONE free drink ! I felt sorry for your staff working at the Lounge, having to apologise many times but it was NOT at all her fault ! I told her that the Hotel Management is the one who has to look into this matter and not to worry too much about it.

, Front Office Manager at Novotel Aachen City, responded to this review

Dear S.cagnard, Thank you for your positive feedback of your last stay in Aachen. Regarding the welcome drink for Le Club AccorHotels card holders we can tell you, that the drink is limited to the cardholder by a global company desicion. We look forward to welcome you again soon. Kevin Frankiewicz Front Office Manager

Gilot N 2017/01/09
« 2 stars maximum »

The room was super cold, you expect from a 4* to at least warm up the room before the customers arrive, heating up took 3-4 hours and the vent was very noisy, couldn't sleep. Breakfast was supposed to offer fresh juice but didn't, the pastry were left over from previous day warmed up, dry, fruits were bitter... Tried the hammam 5 minutes and couldn't find one spot that doesn't have burning drops of water dropping from the roof, bad designed... 13 euros for one night of parking. Found hairs in the bathtub.. Really disappointed with this hotel and switched to another one for the rest of our trip.

aldodv 2016/01/03
« Enjoyed our stay and the breakfast »

We found this Novotel to be well located near the centre of Aachen and a nice shopping mall, including lots of fast-food places for a quick bite. The hotel breakfast was excellent with plenty of hot (super crispy bacon, sausages, eggs scrambled & sunny side up, poffertjes = small pancakes) and cold dishes (lots of cheeses, smoked salmon). The room had a nice bathroom, including bath and shower and a separate toilet. We will definitely stay at this hotel again.

CristianoLedur 2015/11/25
« Great hotel »

Very beautiful hotel, close to historic center. Amazing breakfest. Wide rooms and there is a parking area near hotel. One of the most beautiful NOVOTEL I´ve ever been. There is a restaurant and bar and you can go to seightseen just walking few minutes.

NovotelAachenCity, Guest Relations Manager at Novotel Aachen City, responded to this review

CristianoLedur, thank you very much for rating us with 100%. Your respond via TRIP ADVISOR confirms the good quality of our daily work. Your words will motivate our team to increase their performance. We hope to welcome you again soon. Best wishes from Aachen Tobias Sinzig Assistant Manager Novotel Aachen City

67finnish 2015/08/09
« Nice place, friendly staff, good parking »

Hotel was perfect for travelling by car and when you still like to stay in the center of the city. Good wifi in the rooms, nice breakfast and friendly staff. Would stay again in this hotel and city...

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