Novotel Monterrey Valle 4 stars

Customer review rating (ALL Rating) 3.9/5 1,790 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free WiFi throughout the hotel

  • 20 minutes from the airport

  • Restaurant with terrace, serving Mexican and international dishes

  • Fitness center and outdoor swimming pool with solarium and children's area

  • Pet-friendly hotel! Pets up to 33 lbs. allowed

Our accommodation(s)

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Hotel location

Novotel Monterrey Valle

Ave Lazaro Cardenas 3000, Esq Dr Atl. Col. Valle Oriente, San Pedro Garza Garcia
66269 Monterrey
Mexico

GPS:25.647823, -100.328565

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

365

Enjoy the international and Mexican cuisine offered by Novotel at your leisure with meals available at our restaurant from 6 a.m. to 11 p.m. Choose something from our buffet, with healthy, balanced and traditional Mexican style options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,790 reviews

TripAdvisor Rating  3.5/5  423 reviews

Overall Stay Bad

Customer review rating 1.0/5

Henrique Business - Confirmed reviews ALL

The service is bad. Th only good think was the breakfast.

Overall not a great experience

Customer review rating 1.5/5

Irma P. Families - Confirmed reviews ALL

We reserved for an event, the hotel was referred from the venue Las Nubes. 1.- We didnt get the special rate for the second room we reserved. 2.- Only one elevator working 3.-Only 2 towels per room when one of our rooms clearly was for 2 adults and 2 children, when I call to request more towels the receptionist reply "They didn't have more towels." 4.-Bed sheets had holes and clearly not in good condition. 5.- The halls on floor 5 where dirty from the carpets to the elevator. Trash, food and cups left at the floor for the two day stay were never removed or cleaned. I was surprised to see too many bad looks for a hotel located in a great area and having locations all around the world. Not good.

Good stay

Customer review rating 4.0/5

Bryan C. Business - Confirmed reviews ALL

Thank you for giving me a room at 3 in the morning. Holiday Inn in San Pedro treated me as if I was from Honduras. His suit didn't hide that he just got off an Uber from General Escobedo. Arriba Novotel

Well located

Customer review rating 4.0/5

Alejandro N. Friends - Confirmed reviews ALL

It was a relaxing staying in the hotel

Good

Customer review rating 4.0/5

Ps Business - Confirmed reviews ALL

Good

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Other web-users rate our hotel

  • 353 reviews 8.8/10 Location
  • 963 reviews 3.2/10 Room
  • 768 reviews 6.1/10 Service
  • 43 reviews 0.8/10 WiFi
  • 490 reviews 2.4/10 Cleanliness
  • 403 reviews 3/10 Amenities
  • 338 reviews 3.2/10 Comfort
  • 325 reviews 2.3/10 Vibe

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