Hotel - Novotel Mexico City Santa Fe
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Novotel Hotel

Novotel Mexico City Santa Fe hotel

Antonio Dovalí Jaime 75  Col Centro de Ciudad Santa Fe 
01210 Mexico
MEXICO

197 reviews
TripAdvisor Rating Based on 197 reviews
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Hotel Novotel Mexico City Santa Fe

Mid-scale hotel for business or family trips

Discover the Novotel México City Santa Fe hotel at the heart of the business district. Perfect for business trips or vacations, the hotel has spacious rooms and meeting rooms with natural light and WIFI. The magnificent Bosque de Chapultepec and the best golf courses are just a 25-minute walk away. For shopping, there's a fantastic mall just a stone's throw away. Enjoy the outdoor swimming pool and the gastronomic delights on offer at Novotel with the family. Easy access to Toluca or DF airports.

Hotel extras
  • 50 minutes from Toluca airport
  • 20 minutes from the historic center
  • Modern Family Rooms with air conditioning
  • Sauna, fitness center and heated pool with terrace
  • Bar with live music and a TV showing sporting events
This hotel is PLANET 21 Platinum
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 13h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • Outdoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage  (Nearby)

Catering

  • Buffet breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Mexico City Santa Fe

Antonio Dovalí Jaime 75
Col Centro de Ciudad Santa Fe
01210
Mexico
MEXICO

Tel: (+52)55 9177 7700
Fax: (+52)55 9177 7701

Check-in from 15h00
Check out up to 13h00
Access and transport
  • INTL BENITO JUAREZ At 20km / 12.43 miles
  • INTL TOLUCA At 44km / 27.34 miles
  • Autobuses Norte At 15.3km / 9.51 miles
  • Autobuses Poniente At 15.3km / 9.51 miles
  • Autobuses Sur At 12.5km / 7.77 miles

GPS : 19.366697, -99.259129

Our rooms

  • Superior Room
    Superior Room

    A modern spacious room with King bed, en suite bath/shower, sofa bed, large ergonomic work area, 26" LCD TV with pay movies and internet access, broadband connection, hair dryer, minibar, tea/coffee. Up to 2 adults and 2 children.

  • 148 rooms
  • 140 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 108 family rooms
  • 7 connecting rooms
  • Crib on request
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Crib on request
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

365 Restaurant
Photo non contractuelle / Strictly non binding
Lunch 06:00 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 15:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

365 Type of cuisine: International


Enjoy the international and Mexican cuisine offered by Novotel at your leisure with meals available in our restaurant right through from 6 a.m. to 11 p.m. Choose something from our buffet, with healthy, balanced and traditional Mexican style options.

Find out more and book
LOBBY BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LOBBY BAR


Soccer, American Football, Basketball and Tennis matches and even concerts are shown every week, so you can watch your favourite event on a big screen TV whilst enjoying an international or local drink in a relaxed and easy going environment.

See all our restaurants and bars

Your meetings and events

Novotel Mexico City Santa Fe Meeting Room

Our meeting rooms


  • Number of meeting rooms: 6
  • Maximum size: 150 m2
  • Maximum capacity: 120
  • Maximum banquet capacity: 80

Our customer reviews for Novotel Mexico City Santa Fe

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 197 reviews

828anonymousg 2016/03/24
« This is an IBIS not a NOVOTEL »

The property is in a convenient location right across from Samar shops which has a ton of shops, an upscale grocery store etc. The hotel is up to an Ibis standard not a Novotel . I stayed there for 2 nights and had construction or retrofit work right above my room on my second morning. All i got was "we apologize". This is the last time i will be staying there. The gym is not really a gym, the bathroom are outdated and what an ibis would have. The room had an obscene odor and did smell like glue. The carpets are old and outdated as well. I will NOT be staying at this property again.

Napoleon F, General Manager at Novotel Mexico Santa Fe, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Mexico City Santa Fe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Napoleon Flores Mares. General Manager

Joep K 2014/10/28
« Nice & quiet stay »

Good hotel with clean rooms. No noise during the night, however the neighbors could be heard. Restaurant was average. The quality of food was good, but atmosphere was however not really cosy. Did not use the sports facility.

Napoleon F, General Manager at Novotel Mexico Santa Fe, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Napoleon Flores Mares. General Manager.

Gail T 2014/02/10
« Novotel Santa Fe »

last night was very bad because paint fumes kept coming thru the vents. Tubs are VERY high and it is dangerous to get out of them. breakfast food hot food was cold and hard and was like a week old security was good service was good staff was very friendly

Amigo11540 2014/02/03
« Novotel Santa Fe »

PROS:Good location & value. Employees were courteous. CONS: Card readers for elevators did not work most of the time.. only intermitently at best. Very, very frustrating. Pillows were horribly fluffy which contributed to my lack of sleep. No ATM machine...very unacceptable. Front desk did not sell MX Pesos...not good.

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