Novotel Paris Centre Eiffel Tower 4 stars

Customer review rating (ALL Rating) 3.9/5 3,354 reviews

Novotel Paris Centre Eiffel Tower - Image 1
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Description

Hotel extras

  • Right in the downtown area, 10 minutes' walk from the Eiffel Tower

  • Private, secure paid parking

  • Heated indoor pool: fee and booking required; sauna and fitness center

  • Family rooms, WiFi available

  • 30 meeting rooms, 3,000 m² (32,292 sq. ft.) of flexible space

Our accommodation(s)

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Hotel location

Novotel Paris Centre Eiffel Tower

61 quai de Grenelle
75015 Paris
France

GPS:48.849778, 2.282836

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  3,354 reviews

TripAdvisor Rating  3.5/5  6,256 reviews

Bar La Seine in the Novotel is 5-star

TripAdvisor rating 5.0/5

Thomas B TripAdvisor review

This hotel is very conveniently located in the Beaugrenelle area, and offers excellent pricing in my opininion given the full 4-star amenities on offer. One particular highlight is the Bar La Seine, which is calm, professional, and just what one needs when winding down from a long day of business or indeed tourism. A large number of bespoke cocktails, and all the classics, are available here, and I have to say they are of very high quality. Barlady is excellent, here showing one of the venue's creations.

Our Paris Trip

TripAdvisor rating 4.0/5

julieclements2016 TripAdvisor review

Very comfortable hotel. Staff very friendly and helpful. After being out most of the day, ate in the hotel restaurant. Lovely food and good service. The only negative was the lifts. One day only two out of six were working at breakfast time,we had to go up to come down because there was no room going down! On the pro side when we booked in we were told we'd been up-graded from a room to a suite,( at the front of the hotel over looking the Seine).

Dear julieclements2016, Thank you for taking the time to share your feedback with us following your recent stay at our hotel. We're thrilled to hear that you found your stay comfortable and that our staff were friendly and helpful throughout your visit. It's always our goal to provide exceptional service to our guests. We're glad you enjoyed dining at our restaurant and that you found the food to be lovely with good service. However, we apologize for any inconvenience caused by the temporary issue with the lifts during breakfast time. Please rest assured that we are continuously working to improve our services to ensure a seamless experience for our guests. We're delighted that you appreciated the upgrade to a suite with a stunning view of the Seine. It's our pleasure to provide our guests with memorable experiences and we're thrilled that we could enhance your stay in this way. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Warm regards, Marie Guest Relation manager

Trapped in 17th floor

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Worst experience!!! I tried catch an elevator to go down but waited for 20mins, but could not go down. I had to go up all the way to 30th floor and come back down where stopping at every single floor. Total non-sense.

Dear Mr. Taesuk Y., Thank you for sharing your recent experience with us, although we're truly disheartened to hear about the inconvenience you encountered during your stay. Please accept our sincerest apologies for the difficulties you faced with the elevators. Your feedback is deeply concerning, and we understand the frustration it caused. Rest assured, we will investigate this matter thoroughly to prevent any similar occurrences in the future. Your comfort and satisfaction are of utmost importance to us, and we appreciate your patience and understanding. We hope you will give us another opportunity to provide you with the exceptional experience you deserve. Should you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly. Warm regards, Marie Bourguignon Guest Relation Manager Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris H3… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

Too hot in rooms and rest of the hotel

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Big hotel with little personality. It's way too hot in the hotel, especially in the rooms eventhough it's only March. Windows can't be opened and airco didn't work. Very unpleasant to sleep in. Friendly staff at the reception and in the restaurant.

Dear Natalie R., Thank you for taking the time to share your experience with us. We are sincerely sorry to hear that your stay did not meet your expectations. Your comfort and satisfaction are our top priorities, and we regret that the temperature in your room was too high and that the cleanliness of the bathroom did not meet our usual standards. Your feedback is valuable to us in helping identify areas where we can improve. Rest assured, we will take immediate action to address these issues to ensure our guests have more enjoyable stays in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back and provide a more positive experience. Best regards, Marie Bourguignon Guest Relation Manager Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris H3… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

Ok, but nothing more

Customer review rating 3.5/5

Sanna Business - Confirmed reviews ALL

In my opinion the hotel is not so homely. The shower in my room was somehow broken. From one tap there was coming only hot water, no cold at all and the shower was leaking in many places and water was sprayed all over...

Dear Sanna V., Thank you for taking the time to share your experience with us. We are sorry to hear that your stay did not meet your expectations. Your comments regarding the shower in your room are concerning, and we apologize for any inconvenience this may have caused. Rest assured that we will investigate this incident and take necessary steps to address the issue. We understand how important it is to feel comfortable and at home when staying at the hotel, and we regret that you did not have this experience. Your feedback is valuable to us as it helps us identify areas where we need to improve. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience. If you would like to discuss your stay further or share any additional concerns, please feel free to contact us. Thank you again for your feedback. Marie Bourguignon Guest Relation Manager Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris H3… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

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Other web-users rate our hotel

  • 2,497 reviews 9.3/10 Location
  • 3,428 reviews 5.2/10 Room
  • 2,666 reviews 6.8/10 Service
  • 34 reviews 7/10 WiFi
  • 1,468 reviews 4.7/10 Comfort
  • 1,282 reviews 6.1/10 Breakfast
  • 1,191 reviews 4.9/10 Cleanliness
  • 970 reviews 4.3/10 Amenities

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