Hotel - Novotel Paris Centre Eiffel Tower
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Novotel Hotel

Novotel Paris Centre Eiffel Tower Hotel

61 quai de Grenelle 
75015  PARIS
FRANCE

4,464 reviews
TripAdvisor Rating Based on 4,464 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Bicycle hire facilities  (Nearby)

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-22:30
    • Opening hours : Week-end 06:00-22:30

Business services

  • 36 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 764 rooms
  • 17 rooms for people with reduced mobility
  • 233 family rooms
  • 154 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Paris Centre Eiffel Tower

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 4,464 reviews

Kenneth L 2017/04/15
« Coud be Better »

The location of the hotel is not as close to Eiffel Tower as advertised in their website. The orientation of the room is quite odd. The toilet was separated from the bath. The bathroom was quite crowded. Pullman Hotels in my opinion may be better. Did not meet my expectation for this Novotel Paris Tour Eiffel Hotel. Also, the breakfast buffet had few choices and hardly edible at all. Toiletries like dental kits are not provided, also bathrobe, bedroom slippers were not available as well as pens, notepad and envelope. (stationery) These are basic supplies that every hotel should provide for all their hotel guests. A far cry from your same Novotel Citygate eatablishment in Hong Kong- our home away from home.

Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour Eiffel, responded to this review

Dear Kenneth L, Thank you for taking your time to give me your feedback on your time spent with us. I regret to read that we were not up to your expectations due to certain issues that were, to your opinion, not up to your standard. It is a fact that Novotels in France are not the same as other Novotels around the world. The French style of living, with the toilet separated from the bath do surprise some of our guests. Certain amenities could always be requested for from housekeeping like bedroom slippers, while dental kits could be bought at our boutique shop in the lobby. Inspite of this difference, I hope to be able to welcome you back again in the near future. Yours sincerely,

i802017 2017/03/25
« Improvements needed. »

Generally the staff were polite. The concierge member of staff at check in was very friendly but I was annoyed when I checked out that the hotel had charged me for a breakfast even though I had already paid online when I had booked. The concierge staff removed the second charge of breakfast off my bill but was apologetic or friendly unlike the polite person who I checked in with. Room Service: I ordered room service and told room service I when I was ordering I would pay with cash. When the food arrived the member of staff didn't have any change and seemed annoyed that he had come back with some change and never said thank you either. The food I ordered arrived cold !!! Swimming Pool: The changing rooms were absolutely filthy and another guest had told the staff about the changing rooms before I went swimming and after three quarters of a hour swimming they still had not been cleaned. Also for some unusual reason you have to wear swimming trunks - swimming shorts are not allowed. I did not enjoy my stay at this hotel and will be looking at other hotels next time I visit Paris.

Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour Eiffel, responded to this review

Dear i802017, Thank you for having taken your time to give me your feedback on your recent stay with us. I regret to read that you did not enjoy your stay due to certain issues which had made this a bad experience. I apologise sincerely for this and most importantly for the attitude of my staff that left you a bad impression on the hotel. Your remarks have been made known to the managers in charge so these incidents do not reoccur. For your information, the requirement to the wear of swimming trunks is for hygienic reasons and this is obligatory in all public swimming pools. Inspite of your decision, I hope to be able to welcome you again, to convince you that these incidents are not a real reflection of the service we offer on a daily basis. Yours sincerely, Laurent Mauguit

kiral541 2017/01/20
« Excellent location, helpful staff »

My room was on the 30th floor with a wonderful view of the city. 10mins from a Metro station (which isn't that unusually for Paris) and 15mins from the Eiffel Tower make it an excellent location for all the things you'd want to see and do in Paris. The room was lovely, clean and well looked after. Everything was attended to each day I was there (4 nights in total). I would definitely stay again.

zaf1232016 2016/06/19
« Room not up to the standard as advertised »

We checked into non-smoking floor/room but our room was smelling of cigarette smoke so badly that we starting getting a headache from it. We asked the reception for another room but they did not have another room available for fit 3 people. We asked for air freshener to make the room bearable but even after they told us they will send someone with it, it never arrived. The carpet was very dirty. In addition, the bathroom sink was clogged and we had to call housekeeping to send someone to clean it. The view from the room was good.

Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour Eiffel, responded to this review

Dear zaf1232016, Thank you for your feedback on your stay recently. I regret to read that you had certain issues on a non-smoking room that smell of cigarette smoke and the bathroom sink. I apologise sincerely for this. Do know that we have a Duty Manager, 24/7, and he/she could have helped you to resolve your difficulty. I, nevertheless, hope to have the pleasure of welcoming you again. Yours sincerely, Laurent Mauguit

tjhickel 2016/06/11
« Novotel Paris Centre Eiffel Review »

Scrambled eggs are not tasty. Watch out for pick pockets in front of hotel. Sprayed my wife and I with green "Bird poop" and tried to steal our watches and wallets pretending to help us clean up. It was very difficult to get the green out of our clothes.

shailendra_matolia 2016/05/17
« Good location And short of expectation »

The breakfast spread is limited and nothing for vegetarians. The hotel does not provide enough water in the rooms, just one bottle per room. The glass for water is poor quality plastic glass. Conceirge were good.

Mauguit-Laurent, Directeur général at Novotel Paris Centre Tour Eiffel, responded to this review

Dear shailendra_matolia, Thank you for your feedback on your recent stay here. I regret to read that you were not totally satisfied with the breakfast and the amenities in the room. Your remarks are noted and a change of decision could be made on this. Nevertheless I hope to have the pleasure of welcoming you again. Yours sincerely, Laurent Mauguit

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