ibis Brussels Waterloo 3 stars

Customer review rating (ALL Rating) 4.3/5 833 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 20 min drive from Brussels City Center

  • Free parking

  • Triple and Family rooms

  • Located in the city centre of Waterloo

  • Free WiFi

Our accommodation(s)

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Hotel location

ibis Brussels Waterloo

Boulevard Henri Rolin 5A
B-1410 WATERLOO
Belgium

GPS:50.711135, 4.398651

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  833 reviews

TripAdvisor Rating  3.5/5  536 reviews

Perfect stay at Ibis

TripAdvisor rating 5.0/5

Zoe M Business - TripAdvisor review

Great stay. Did the job. Room was small but perfect. Bed was comfortable, and quiet. The shower was amazing. They have a restaurant for breakfast, I didn’t want breakfast so they gave me free coffee. No restaurant for dinner but it’s on a main road so there’s many options round the corner.

Dear Zoe, We would like to thank you for this review about your experience in our hotel. We're delighted to hear that you found the bed comfortable and the room quiet, ensuring a restful night's sleep. It's also great to know that the shower met your expectations with its quality. While we don't offer a restaurant for dinner, as you've noted, our central location provides a variety of dining options just around the corner, which we hope added convenience to your stay. We regret to hear that our breakfast options did not align with your needs on this occasion, but we are pleased we could offer you a complimentary coffee as an alternative. We hope to welcome you back. Best wishes, Dimitrio Virone, Hotel Manager

Location excellant

Customer review rating 4.0/5

Jackie C. Couples - Confirmed reviews ALL

Staff very friendly and helpful

Dear Jackie, Thank you for taking the time to share your feedback. We're delighted to hear that our staff's friendliness and the hotel's prime location contributed positively to your stay. Our team strives to provide a welcoming atmosphere and convenient access to Waterloo's attractions, ensuring that our guests have an enjoyable visit. We appreciate your suggestion regarding English subtitles for our TV channels and will consider how we might enhance our entertainment offerings for all our guests. Additionally, we noted your desire for a broader selection at breakfast and will look into expanding our variety to satisfy different tastes, while maintaining the high standard of our breakfast buffet that includes a wide range of options from breads and pastries to hot dishes. We hope to see you again in the future. Best wishes, Dimitrio Virone, Hotel Manager

Pleasant

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Reception/bar staff all friendly and accommodating. I had a very pleasant stay - thank you :-)

Dear Guest, Thank you for such a positive review. We're delighted to hear that our reception and bar staff made a positive impression with their friendly and accommodating service. It's gratifying to know that our efforts to ensure a pleasant stay are appreciated. We hope to welcome you back to ibis Brussels Waterloo in the future. Best regards. Dimitrio Virone, Hotel Manager

"Esprit de Corp "

Customer review rating 5.0/5

Jos K. Business - Confirmed reviews ALL

All members working in "Esprit de Corp" modus

Dear Jos, Thank you for letting us know that you enjoyed your stay. The satisfaction of our guests during their stay among us is very gratifying for our team. We hope to see you again soon for another enjoyable experience. Best wishes, Antoine Steyt, Hotel Manager

Good, we’ll run hotel

Customer review rating 4.5/5

Oliver C. D. Families - Confirmed reviews ALL

The hotel is very clean and tidy. The staff were all extremely helpful and friendly. The breakfast was ex. Thank you!

Dear Oliver Christian, Thank you for sharing your point of view. We're delighted to hear that you found our hotel to be clean and tidy, a testament to our dedicated housekeeping team who ensure daily cleaning is to the highest standard. It's also gratifying to know that our staff's friendliness and helpfulness made a positive impact on your stay; we always strive to provide the best service. Furthermore, we're thrilled that the breakfast offerings were to your satisfaction, featuring a variety of choices including fresh pastries, a selection of cheeses, and freshly cooked eggs to start your day right. We hope to have the pleasure of seeing you in the near future. Many thanks, Dimitrio Virone, General Manager

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Other web-users rate our hotel

  • 440 reviews 9.3/10 Location
  • 826 reviews 6.2/10 Room
  • 700 reviews 9.1/10 Service
  • 13 reviews 7.9/10 WiFi
  • 393 reviews 8.2/10 Breakfast
  • 375 reviews 6.5/10 Cleanliness
  • 107 reviews 5/10 Food

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