ibis Brussels Waterloo hotel
Boulevard Henri Rolin 5A
Boulevard Henri Rolin 5A
The ibis Waterloo hotel is perfectly located in central Brussels, close to the business district, 0.9 miles (1.5 km) from Waterloo train station and 10.6 miles (17 km) from Brussels international airport. The hotel is near the historic site of the Battle of Waterloo and the new memorial, and has 100 modern rooms with free WIFI access. It also has a bar with a terrace and a 24-hour snack service, a separate restaurant and a free private outdoor car park. There is tennis court 55 yards (50 m) from the hotel
Just south of Brussels is the town of Waterloo, the place where Napoleon was defeated in 1815. Hotel ibis Waterloo is a good base to visit this historical town and its surroundings. While you're here, visit the Hergé Museum in Louvain-la-Neuve, where the spiritual father of Tintin is honored. North-east of Waterloo is La Hulpe castle where you can admire works by artist Jean-Michel Folon. Travelling with the family? Why not visit the Walibi Belgium theme park.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : 50.711135, 4.398651
This welcoming, practical room sleeps up to 3 guests: a large double bed and 1 single bed or 3 single beds, wood floor, desk, LCD flat-screen TV, free Internet connection and a bathroom with a shower.
Perfect for families, this room sleeps up to 4 guests: a large double bed or twin beds and 1 sofa bed, wood floor, desk, LCD flat-screen TV, free Internet connection, air conditioning and a bathroom with a shower.
Welcoming and practical, this room has everything you could possibly need and more: a large double bed or twin beds, wood floor, desk, LCD flat-screen TV, free Internet connection, air conditioning and a bathroom with a shower.
Both functional and comfortable, this room is ideal for work or relaxation and offers everything you need to enjoy your stay: a large double bed or twin beds, wood floor, a large desk, free Internet connection, TV and a pleasant bathroom with a shower.
The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our Ibis restaurants, ready to welcome you 7 days a week, 365 days a year, every night open at least 7 p.m. to 10:30 p.m.
The Bar: a friendly place to get together at any time of day.
Reviews collected from customers who booked on AccorHotels.com
Simple room for a simple price. Small room No kettle facilities My wife suffers with a bad back - The bed was hard but comfortable - she work up fine in the morning, big plus Shower looked new and was excellent
Dear Guest, Thank you for your feedback, w are disappointed to hear that you have not been fully satisfied with your stay and would like to take this opportunity to sincerely apologise. The team certainly hopes that you will give us the opportunity to welcome you back! Hicham Benali ibis Brussels Waterloo
We stayed at the Ibis Waterloo for 2 nights as it was convenient to both town and battlefields. Excellent Italian nearby (we did not try the Italian in the hotel) and free car parking. Room was quite big for an Ibis. Only drawback was that our room was at the back was above the smokers area and it was hot so we needed window open which meant that we were disturbed by people talking late.
Hardly got any sleep! Hot night so had to have the window open (no air con). Club next door played horrific music until 4am. Staff helped as much as possible. Gave us a fan so we could have the window closed but couldn't move us due to high occupancy.
Dear Guest, Thank you for sharing your recent experiences with us on Tripadvisor. We are disappointed to hear that you have not been fully satisfied with your stay and would like to take this opportunity to sincerely apologise. The team certainly hopes that you will give us the opportunity to welcome you back. Yours sincerely, Hicham Benali General Manager ibis Brussels Waterloo
Hotel ok. But there is no consistant wifi connection. I stayed here in 2014 also and had the same problem. So in a year nothing has changed. Plus i was put in a smoking room which smelled terrible. Was not even offered the choice of a non smoking room.malso rooms are to hot and have no ventilation. Had to open window and ended up getting bitten multiple times by mosquitos!
Very good service and helpful staff at this hotel. Its central position makes it ideal for exploring the area. The breakfast was very expensive so we crossed the road to 'Lunch Garden' to enjoy a very good breakfast for a fraction of the price. The room was comfortable apart from one very big 'BUT' - the hotel has a restaurant beneath it and the noise coming from the kitchen at the back kept us awake into the small hours of the morning on both days of our stay. One night at 12.30am someone from the kitchen decided it was a good time to throw all the empty bottles into the re-cycling bin. The next night there was a lot of shouting and crashing about until gone 1am. It was very hot whilst we we there - air con. was only available at extra cost and the window could only be opened a very small way by virtue of a fixed chain. How safe would that be in the event of a fire? We would not want to stay there again unless the noise and the heat issues had been resolved.
WE have stayed at this hotel many times before as it is an easy stop off on our journey...and have usua;;y found it to be quite adequate..not luxury but has all the basic amenities...resturant on the premises and some near by, handy to the shops etc... .However... last weekend was the hottest of the year in Europe..it reached 34 degrees on the car temperature, and upon arriving at the hotel, already hot and bothered, the room was like an oven... There doesn't appear to be any air con in this hotel...and the window was chained shut so would only open about 4".. We sat for a while before propping open the door to try and get a breeze...no go...so we went down to reception and asked for a fan...They don't have fans apparently....but after we signed a disclaimer they did eventually come up and take the chain off of the window so we could at least open it..... It was still very hot, so in the end we went across the road to the Bricolage store and bought a table fan, for 20 euors, which we had going blowing on us all night......and thank goodness..for we would never had got any sleep otherwise..... My question is....why couldnt the hotel do the same thing...buy some portable fans for emergencies such as this..I know that Belgium doesn't get heat waves very often but when it does it would be prudent to be prepared...so that their customers are not left in such discomfort... We were very disappointed with the OCCUR group and IBIS in particular this trip! My ratings below are based on this trip and not previous visits...
This is a standard room in a standard hotel. Location for our purpose was good which was the reason for choosing this. The only negative was they have an intern working there on the night shift who does not know a thing about providing service in the hospitality business, even going to extent of arguing with us. Luckily another employee (Mohammed aka Momo) stepped in to diffuse the situation.
I arrived late night at the ibis Hotel Waterloo, and the staff was very helpful. I got my room key quite quickly. When arriving at my room, which was a smoking room, it really, really smelled. The reason was not so much the smoking as the ability to open the window more than 20 cm or the lack of ventilation in the room. I found a 5 cm long, black, hard hair in my bed the first night. There was no minibar or fridge at my room, so I asked the reception for a bucket of ice for my champagne. I had to go get it myself, as the hotel had no room service. So off I went, and the lady in the reception threw in like 15 ice cubes and then filled the bucket beyond half full with water, meaning I had to walk to my room with a bucket of water. Guess what - I actually have a tap in my closet-bathroom.. The cleaning staff came around 5 pm the first day, and was totally shocked by me sitting in my room at this hour. I ate at the restaurant downstairs, where they played music such as "I'm blue dabba di dabba dey" and "Boom boom boom boom" (and more 90s music I didn't get the hang of), all sung by the same male voice. When the waiter spilled hot pepper sauce on him, my instinct was to ask if he was OK - a question which he obviously found extremely funny as he kept repeating "I am OK" out loudly for all of the other customers to hear, and spoke to another customer who also found this hilarious as they kept making jokes about it only a few tables away from mine. The steak was dry and soggy, and the salad had WAY TOO MUCH balsamico in it. The fries was good though, and the pepper sauce - even though not tasting as a pepper sauce - was at least something to conquer the steak with. The staff was very helpful with getting a taxi and such, however didn't choose the cheapest taxi which has a maximum rate of 45 euros. Instead, it chose a taxi company they obviously had a deal with, leaving me paying 60 euros to the airport instead of 45. The Internet connection was excellent; I had Google Hangouts video with no problem as I also streamed TV-shows from services such as Netflix (similar). I don't think I'll return to the ibis Hotel Waterloo, even though it was cheap.
Dear Guest, Thank you about your compliments about our helpful staff. Regarding the housekeeping I will share your comment to be more vigilant. On the independant restaurant then I advise you to send them your comments directly. I hope we can win back your trust and welcome you a second time! Kind regards Denis Marchal Hotel Manager
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