Hotel - Mercure Sao Paulo Moema Hotel
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Mercure Hotel

Mercure Sao Paulo Moema Hotel

Avenida Lavandisca, 365  Moema 
04515010  SAO PAULO
BRAZIL

487 reviews
TripAdvisor Rating Based on 487 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Outdoor unheated pool
  • Fitness centre
  • Solarium

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Languages spoken at the hotel
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Hairdressing salon  (Nearby)

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Solarium
  • Other sports activities (Nearby)
    • Basketball facilities (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 2 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Our rooms

Our apartments are air-conditioned, with cable TV in the bedroom and lounge, minibar, electronic safe and wired or Wi-Fi Internet access... as well as views of the charming Moema district.

  • 78 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Data port in room
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Computer
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Sao Paulo Moema Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 487 reviews

2015/05/23
« Very good place, in a nice neighborhood! »

The hotel is very nice, clean, and employees always friendly! There is a Pão de Açucar supermarket one block away and several good restaurants in the area. It is close to Ibirapuera Park and Mall. The only issue is the subway, which you can get by bus or taxi cab, but real quick by car.

h3538-gm, Gerente geral at Hotel Mercure SP Moema, responded to this review

Dear Samytr, We very much appreciate your comments regarding your stay at the Mercure Sp Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Crema General Manager

Mamdouh M 2015/03/27
« Economy »

This hotel is exactly good for the price. Staff a attentive and helpful. Room is spacious and functional. Elevators work most of the time. Everything is OK but not great. Location is good too for dining and drinking out. Close to the city airport which is good to fly in and out but plane noise. from 6am to 10pm, is tough to take.

h3538-gm, Gerente geral at Hotel Mercure SP Moema, responded to this review

Dear Mamdouh, We very much appreciate your comments regarding your stay at the Mercure Sp Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Crema Gerente Geral

Paulo C 2014/11/19
« Good hotel, but expensive! »

The room oh this hotel was cleaned, but the kitchen acessories are old. Located in the heart of Moema's neighborhood, just 5 min walking from Ibirapuera Park! The attendants was helpful and I'll come back to stay at this hotel.

h3538-gm, Gerente geral at Hotel Mercure SP Moema, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Mercure São Paulo Moema. It is always a pleasure to receive a feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Crema

Andre O 2014/10/24
« Staff need to answer in a time manner »

Its a old Mercure, need several retrofit starting the staff training in support customer needs and questions. Well located, safe area, near by shopping malls, restaurants to all tastes and budgets. Breakfast is OK, need a little improve in the quality.

h3538-gm, Gerente geral at Hotel Mercure SP Moema, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Moema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Paulo Crema

Andre O 2014/06/23
« Average »

Need a renewal since several years back. Always they say if you want a better room needs to pay more. They are really outdated and some things aren't working properly. Are behind the standard when you compare with other Mercure's in the region.

h3538-gm, Gerente geral at Hotel Mercure SP Moema, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Moema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have a renovation to come in order to offer more comfort to our guests and I can assure you that all our rooms are the same. The only difference is for a double bed or single bed. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Diogo Morais General Manager

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