ETAP HOTEL Glasgow (soon ibis budget)

"Good Location"

11th April 2012

Have stayed here a few times. Great location. If you use stairway from multi car park it takes you to the main road and the bus stop. Only criticism, the amount of cigarette ends lying outside the hotel entrance.

Management responseThank you for taking the time to write a review about the Etap Hotel Glasgow on Tripadvisor.I was pleased to read you liked our great location. We hope to welcome you back to stay in the near future.Kind regardsClaire InglisGeneral Manager
« hide

"cheaper than a taxi home"

8th March 2012, John M, Glasgow, United Kingdom

Stayed at ETAP Glasgow for a night out, basic but had everything you needed except you only get 1 towel per person? anyway it is cheaper for me to stay there than it is to get a taxi home and it means you can have a night out in town without having to worry bout getting home

Management responseThank you for leaving your valued feedback about the Etap Hotel Glasgow on Tripadvisor. I am delighted you find us cheaper than a taxi home!!! If you require addidtional towels, please ask Reception who will be happy to supply you with them.We hope to welcome you back to stay in the near future.Kind regardsClaire InglisGeneral Manager
« hide

"great value for money"

1st March 2012, Kilmarnock, United Kingdom

defo would recommend hotel, was very cheap £18 and loads to do about Quay if you do not want to head into City Centre. The room is basic but clean and tidy and bed covers very clean. We went to the Chinese Panda Cusine in the Quay, wouldn't really recommend the restaurant, but had no complaints about the Hotel other than at the reception area, where they sell juice and snacks the fridges werent on and the juice was warm.

Management responseThank you for leaving your valued feedback about the Etap Hotel Glasgow on Tripadvisor. I am extremely delighted you would recommend us and we were very cheap!!!!Our fridge broke but we are getting this replaced. I apologise for any inconvenience this may caused you. We hope to welcome you back to stay in the near future.Kind regardsClaire InglisGeneral Manager
« hide

"a new brand for me"

29th February 2012, bayscott, brentwood

etap describes itself as ibis budget; think travelodge and you're on the right lines.i chose it because it was cheapish, reasonably well located and provided for my basic need - a bed for the night after attending an evening concert in glasgow. i did not make use of any of the eating facilities, but the room was perfectly ok and the staff friendly and helpful. recommended provided you understand what you're getting and book it early enough to get a low rate.

Management responseThank you for leaving your valued feedback about the Etap Hotel Glasgow on Tripadvisor. I am extremely delighted you found us perfectly ok and the staff friendly and helpfulWe hope to welcome you back to stay in the near future.Kind regardsClaire InglisGeneral Manager
« hide

"february stay"

16th February 2012, stromness

Hotel was clean bright and fit for purpose. only two things to note one was that ALL the disabled parking spaces were taken by non badge holders,most being white vans , workmans and expensive cars. The second was some loud person shouting and banging on doors at 3am.Not the hotels fault,but disturbed ours and others sleep.

Management responseThank you for leaving your valued feedback about the Etap Hotel Glasgow on Tripadvisor. We hope to welcome you back to stay in the near future.Kind regardsClaire InglisGeneral Manager
« hide

"Brilliant value for money"

14th February 2012, Inverness, United Kingdom

Unbeatable value for money - clean double room with hot shower for overnight stay, close to city centre. Easy to find and plenty of free parking. First time we've used Etap, but would definitely stay here again at this price !

Management responseThank you for leaving your wonderful feedback about the Etap Hotel Glasgow on Tripadvisor. I am extremely delighted you found us unbeatable value for money our room clean and close to the city centre. We are the best value low cost Hotel in Glasgow!!!! The free parking close to the Hotel is perfect.We hope to welcome you back to stay in the near future.Kind regardsClaire InglisGeneral Manager
« hide

"Great Value and Good Location"

25th January 2012, Glasgow, United Kingdom

The room is small but then again so is the price. It has a good shower and comfortable bed as well as a tv with all of the Freeview channels. Overall I think this was great value for money particularly as you get to check in earlier (12.00) and out later (12.00) than virutally any other hotel. The location is only a 10 or 15 minute walk away from central Glasgow. The only gripe I have is the positioning of the bunk bed as this can cause some serious damage if you are trying to get romantic and I did bang my head a few times. PS there is no kettle so don't be thinking you can have a nice wee cup of tea in your room unless you bring it in.

Management responseThank you for leaving your great valued feedback about the Etap Hotel Glasgow on Tripadvisor. I was pleased to read you throught our shower was good, comfortable bed, liked our flatscreen tv with all the freeview channels. We have over 130 free, freeview channels in every bedroom. I agree we are great value for money and our check in time of 12.00 is extremley rare!!!.I was dissapointed to read your situation with our bunk bed!!!! We do have double rooms availalbe without the bunk bed if you request this at time of booking direct with the Hotel.We hope to welcome you back to stay in the near future.Kind regardsClaire InglisGeneral Manager
« hide

"ETAP Glasgow"

15th January 2012, Okehampton, United Kingdom

The hotel provided a very good and clean room. The hotel staff were very helpful and provide advice and information when asekd. The hotel has easy access to the city centre and plenty of free parking. There were several restuarants and a multi-screen cinema all based within the parking area. The hotel is situated in the quay area of the city.

Management responseThank you for taking the time to post your review of the Etap hotel Glasgow. I was pleased to read we provided you with a very good and clean room, helpful hotel staff who provided advice and information when asked. Yes the hotel does have easy access to the city centre a 15 minute walk and we provide plenty of free parking for all our guests.Thank you again for your review and we look forward to welcoming you back in the near future.Kind regardsClaire InglisGeneral Manager
« hide

"new year stay"

9th January 2012, cottonbuds, boness

great budget hotel clean and friendly, can be lively at weekends as popular with the younger generation but overall good stay!!romms have recently been done up so looking good, not realy any faults at all with this hotel and have used it many times now and will contiue to.

Management responseThank you for taking the time to post your review of the Etap hotel Glasgow. It was great to see you think we are a great budget hotel clean and friendly.Our bedroom refurbishment was completed last month.Thank you again for your review and we look forward to welcoming you back.Kind regardsClaire InglisGeneral Manager
« hide

"OK hotel beds were a bit hard"

7th October 2011, London, United Kingdom

The hotel staff were very good and accommodating. they were renovating when we arrived and were given a newly renovated room . It was very nicely done, however it was just completed and the smell of paint was strong. we then went and asked for a new room and this was accompanied right away and in a very pleasant and cheerful manor. The second room was check and it smelled strong as well. we were then given another room and this one was not renovated yet and smelt fine. The rooms were clean and large enough for toe people. the outlay of the rooms is a bit strange (the shower was is the main part of the room) however it was no concern for us. The bed was very hard and we only had 3 pillows (however we did not ask for another once either) Overall it was a decent hotel and it worked for what it was. the room was cheep and the location was good.

Management responseMany thanks for your feedback regarding your stay at the Etap Hotel Glasgow.I am delighted you found our staff pleasant and cheerful. We pride our self on our customer service. The Hotel is in a great location with easy access to shops, restaurants, casinos, bars, bingo, bowling and transport points. As part of our refurbishment the mattresses are being replaced and we have additional pillows available.We look forward to welcoming you back to our hotel in the near future.Kind regardsClaire Inglis General Manager
« hide

"Handy Hotel - did what it said on the tin"

5th October 2011, Belfast, United Kingdom

The location was great for centre of Glasgow. Compared to other hotels in the centre this offerred free and secure parking which was a large plus point for our family. We enjoyed the shops and premises surrounding the hotel. The rooms were clean and the staff helpful. They even provided a map of Glasgow for us to use. The rooms were basic as just described in the description. The beds and room were built for standard size families. We woudl recommend this hotel. Great Value.

Management responseThank you for your recent review of the Etap Hotel and for such great comments.The location is central near the shops, restaurants, bars, cinema, casino and bowling. Both our car parks, indoor and outdoor are free.Thank you again for all your feedback and I look forward to welcoming you back to the hotel in the not too distant future.Yours sincerelyClaire InglisGeneral Manager
« hide

"Stay at Etap Hotel"

19th September 2011, angelineNewYork, new york

Etap Hotel was not luxury but it was clean and well run..staff very nice..price very good..nice restaurants nearby and could walk in to Center very easily...we enjoyed our stay there...The staff was knowledgable and there was always someone at the desk to talk to..there was no phone in the room but one in the checkout counter..no wifi but there was a computer in the check out room...We loved the ASK restaurant nearby...

"Great hotel for the price"

18th September 2011, Toulouse

Special shoutout to the employees, in particular the beautifully round and funny woman at the counter. 200 characters 200 characters 200 characters 200 characters 200 characters 200 characters 200 characters 200 characters 200 characters 200 characters 200 characters 200 characters 200 characters 200 characters 200 characters

Management responseMy team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back.
« hide

"Mix up with the bill led to confusion"

1st September 2011, Warrington, United Kingdom

I arrived with 2 colleagues and we were aware beforehand what to expect from the hotel. We had paid online in advance and on arrival were told that the room still needed to be paid for. I knew that the payment had already been made as it was showing on my bank statement, but the hotel insisted it had not been paid. They agreed to sort it out in the morning and eventually we got into the rooms. The next morning, they decided that it had been paid after all. This meant we had wasted a lot of time the night before when it had never been our error. Hotel is fine for a one night stay, cheap accommodation and good location. If you just need somewhere to sleep it is ideal.