ibis budget Boulogne Sur Mer Centre les Ports 2 stars

Customer review rating (ALL Rating) 4.0/5 1,332 reviews

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Description

Hotel extras

  • Reception desk open from 6:30am to 10pm

  • City center, between train station & port. Access Nausicaá Aquarium on foot

  • Balanced and gourmet buffet breakfast

  • Monitored private car park (for a supplement)

  • Snacks available at the reception desk

Our accommodation(s)

Hotel location

ibis budget Boulogne Sur Mer Centre les Ports

2 Bis, Boulevard Daunou
62200 BOULOGNE SUR MER
France

GPS:50.719589, 1.607911

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,332 reviews

TripAdvisor Rating  3.5/5  731 reviews

Just a place to stay for the night

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

First night there was a massive water leak in the ceiling since 4am, flooded the entire entrance. The we got put on a different room and after the 3rd night the water is cut off for the whole building without any prior notice. This lasted till midday. Honestly i understand it's "budget" but even so I would get a better experience by staying in a room with others. There were other problems but i prefer not to discuss them.

Dear BERNARDINO, I'm sorry to hear about the challenges you faced during your stay. Your feedback is important, and I apologize for any inconvenience caused. We take your concerns seriously and will address them to ensure a better experience for our guests in the future. Firstly, I want to express my sincere apologies for the massive water leak and the subsequent inconvenience it caused. Such incidents are certainly not reflective of the standard of service we aim to provide. I understand the frustration of being relocated to a different room, and I assure you that we are actively working to prevent such issues from occurring again. Regarding the unexpected water outage, I acknowledge the lack of prior notice and the inconvenience it caused. We recognize the importance of basic amenities, and the disruption to your access was certainly not our intention. Rest assured, we are investigating the cause of the water cut-off and implementing measures to prevent similar occurrences in the future. I understand your disappointment, especially when considering the value for money. We appreciate your feedback, and it helps us identify areas for improvement. We are committed to providing a comfortable and hassle-free experience for our guests, even in a budget setting. If you are open to it, I would appreciate the opportunity to discuss your concerns further. Your insights are valuable, and we want to ensure we address all issues to enhance our services. Once again, I apologize for the inconvenience you faced during your stay. We genuinely value your feedback and hope to have the opportunity to welcome you again under more favorable circumstances. Sincerely, Julie, Reception

Quiet and comfortable

Customer review rating 4.5/5

Tim Couples - Confirmed reviews ALL

The room, although small, was more than adequate. The breakfast was copious and delicious The additional charge for the car parking is excessive

Dear Tim, Thank you for taking the time to share your experience with us. We're pleased to hear that you found your room comfortable and enjoyed the breakfast. Your feedback about the car parking charge is duly noted, and we'll review it to ensure our pricing aligns with the value we provide. We appreciate your input and hope to welcome you back for another pleasant stay. Best regards, Julie, Reception

Good disabled room

Customer review rating 5.0/5

Tisso Families - Confirmed reviews ALL

Great stay for us with only hotel with an accessible room, room size great, wet room not massive but adequate. Walking distance to shops of sea front.

Dear Tisso, Thank you for choosing Ibis Budget Boulogne-sur-Mer Centre Les Ports for your stay, and we appreciate your positive feedback. We are delighted to hear that you had a great experience, particularly with the accessible room and its amenities. We strive to provide a comfortable and convenient stay for all our guests, and we're pleased to know that the room size and facilities met your expectations. Your feedback is valuable, and it encourages us to continue delivering excellent service. If you have any further suggestions or if there's anything specific you enjoyed about your stay, feel free to share. We look forward to welcoming you back for another enjoyable visit. Best Regards, Julie, Reception

Pleasant and clean

Customer review rating 3.5/5

Nic Families - Confirmed reviews ALL

hotel was clean, near supermarket. doesn't look like the nicest part of town but was ok for a night. parking was 8 euros for the night. the rooms were very dated in their appearance. we stayed overnight so it was suitable for our requirements. would not stay longer though.

Dear NICOLA K., Thank you for choosing Ibis Budget Boulogne-sur-Mer Centre Les Ports and for taking the time to share your feedback. We appreciate your comments. We're glad to hear that you found our hotel clean and convenient for your overnight stay. Your feedback about the appearance of the rooms is noted, and we will consider it for future improvements. If you have any further comments or suggestions, please feel free to share them. We hope to have the opportunity to welcome you back and provide you with an even better experience. Best Regards, Julie, Reception

Budget by name, budget by nature.

Customer review rating 3.5/5

Graham Couples - Confirmed reviews ALL

It was Ok. Pretty much as expected - OK value for money. Location quite handy for town centre. The parking wasn't straightforward as it was necessary to partially block the street whilst running inside in the pouring rain for a gate code, which the brusque staff didn't want to provide. Eventually it was handed over but the same procedure happened as we removed the car - pouring rain, no code, brusque staff etc. Room was ok - warm. Apparently two towels per person are unnecessary but eventually they were handed over. Shower barely ok as it was necessary to straddle the shower hose to stand inside.

Dear B., Thank you for choosing Ibis Budget Boulogne-sur-Mer Centre Les Ports and for sharing your experience. We appreciate your feedback. We apologize for any inconvenience you faced with the parking procedure and the interaction with our staff that you find brusque. The parking is additional so that's why you need to come first to the reception to pay for it in order to get the code. We also take note of your remarks about the room and the shower. Please be assured that your feedback will be considered in our ongoing efforts to enhance our services. We hope to have the opportunity to welcome you back and provide you with an improved experience. Best Regards, Julie, Réception

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Other web-users rate our hotel

  • 667 reviews 8.2/10 Location
  • 1,217 reviews 4.5/10 Room
  • 895 reviews 8.6/10 Service
  • 13 reviews 6.9/10 WiFi
  • 654 reviews 8.1/10 Breakfast
  • 608 reviews 4.9/10 Cleanliness
  • 231 reviews 2.3/10 Amenities
  • 204 reviews 2.8/10 Vibe

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