Novotel London Greenwich 4 stars

Customer review rating (ALL Rating) 4.1/5 1,841 reviews

Novotel London Greenwich - Image 1
Novotel London Greenwich - Image 2
Novotel London Greenwich - Image 3
Novotel London Greenwich - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Next to Greenwich train station and DLR

  • Family rooms with extra sofa beds

  • On-site secure parking

  • Fully-equipped gym and sauna

  • Pet-friendly rooms

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel London Greenwich

173-185 Greenwich High Road
SE108JA LONDON
United Kingdom

GPS:51.477798, -0.013504

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR & RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,841 reviews

TripAdvisor Rating  4.0/5  2,686 reviews

Great!

TripAdvisor rating 5.0/5

Kelvin Y TripAdvisor review

Throughout our entire stay, Bani consistently went above and beyond, surpassing our expectations with unparalleled service excellence. Their dedication left us thoroughly impressed, ensuring that our experience was truly exceptional in every aspect.

Such a wholesome place to have dinner and the best service from the staff!!

TripAdvisor rating 5.0/5

Nomad37604743180 TripAdvisor review

Just Woww!! One of the nice welcoming place I have ever been to. Delicious food with great service. I came to the Gourmet Bar to meet a friend for dinner, But thanks to Abhay at the bar who made us try these nice local drinks, Greenwich Gin and the Meantime IPA. The staff at the bar is friendly and made our evening extra special. The cocktails we had were presented wonderfully and the toffee pudding is to be mentioned from the restaurant. Thank you for the evening to Abhay and all the staff. Definitely visiting the place again when I am in Greenwich.

Rooms were very tired

Customer review rating 3.0/5

Robert B. Friends - Confirmed reviews ALL

Reception and bar area was good, but rooms were very tired, black mould on the shower and bathroom ceiling bedside lamps were damaged and not working furniture was scratched and damaged, generally very shabby

Dear Rob, Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with the room did not meet your expectations. Maintaining high standards of cleanliness and comfort is paramount to us, and we sincerely apologize for any shortcomings you encountered. Please rest assured that we take your comments seriously, and we will address these issues with our housekeeping and maintenance teams to ensure that necessary improvements are made promptly. Your feedback is invaluable to us as it helps us to continuously improve the quality of our accommodations. We would appreciate the opportunity to make this right for you. If you decide to stay with us again, please don't hesitate to reach out to our front desk team during your stay so that we can address any concerns immediately. Once again, we apologize for the inconvenience caused, and we hope to have the chance to welcome you back for a more enjoyable experience in the future. Kind regards, Bimla Gurung Rooms Division Manager

Wonderful friendly and helpful greeting at reception from Nitrice when I arrived.

TripAdvisor rating 5.0/5

lisarX1307WH TripAdvisor review

What a wonderful hotel. I arrived very tired with a lot of luggage and a bit too early. It was such a relief to be greeted at reception by Nitrice. She was so welcoming and cheerful and helped to organise my room for me with ease. It makes a big difference when you arrive tired from a long journey to be greeted by such a professional and friendly member of staff. Thank you!

Dear Lisar, Thank you for your lovely review! We're delighted to hear that Nitrice provided you with a wonderful and helpful greeting at reception. Providing a warm and welcoming atmosphere for our guests is something we strive for, and we're glad that Nitrice's professionalism and friendliness made a positive impact on your arrival experience. We understand how important it is to feel welcomed and assisted, especially after a long journey, and we're thrilled that Nitrice was able to make your check-in process smooth and easy. Thank you for your kind words and for choosing to stay with us. We'll be sure to pass along your appreciation to Nitrice. We look forward to welcoming you back again in the future! Kind regards, Bimla Gurung Rooms Division Manager

Review on stay at Novotel

TripAdvisor rating 5.0/5

Rachel R TripAdvisor review

Hi Tripadvisor, My wife and I had a lovely stay at Novotel Greenwich and were particularly impressed by the kindness and professional nature of the staff. Despite the rooms being average, the staff and the location stood out to us. The breakfast was also great with a wide variety to choose from, and our regards go to the young gents Noah, Harris, and Marcel who helped make it an enjoyable breakfast. Receptionist Nav Raj was extremely helpful and welcoming and Daniel at the bar served us coffee and was amazing. Car parking was useful too. I would feel privileged to come back after such a great experience at a very reasonable price. Thank you Novotel and staff!

Dear Rachel, Thank you for your wonderful review! We're thrilled to hear that you and your wife had a lovely stay at Novotel Greenwich and that our staff made a positive impression on you. Providing excellent service and creating memorable experiences for our guests is our top priority, and we're delighted that Nav Raj, Daniel, Noah, Harris, and Marcel contributed to making your stay enjoyable. We're glad that you enjoyed our breakfast with its wide variety of options and found our car parking useful. It's fantastic to know that you would feel privileged to come back after such a great experience at a reasonable price. Thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back again in the future! Kind regards, Bimla Gurung Rooms Division Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,520 reviews 9.1/10 Location
  • 2,008 reviews 5.3/10 Room
  • 1,555 reviews 8.1/10 Service
  • 33 reviews 7/10 WiFi
  • 953 reviews 4.5/10 Cleanliness
  • 865 reviews 8.3/10 Breakfast
  • 556 reviews 4.4/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in London