Hotel - Novotel London Greenwich
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Novotel Hotel

Novotel London Greenwich Hotel

173-185 Greenwich High Road 
SE108JA  LONDON
UNITED KINGDOM

1,809 reviews
TripAdvisor Rating Based on 1,809 reviews
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Select your dates 89.00 GBP
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • 4 Electric Car Recharge terminals
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Other sports activities
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Jogging track (Nearby)
    • Roller-skating (Nearby)
    • Table tennis

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 151 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 34 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Crib on request
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel London Greenwich

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,809 reviews

Hannibal66 2017/02/25
« Greenwich Stay »

The hotel is in a great location for all the Greenwich sights, only about 10 minutes walk to Cutty Sark. O2 is a £10 taxi ride of about 10-15 minutes. The hotel itself is okay, nothing special. The 'executive' room no better than a Premier Inn.

Silvia_Bertolin, Front Office Manager at Novotel London Greenwich, responded to this review

Dear Hannibal66, Thank you for taking the time to review your stay and share your experience with other travelers. We are disappointed to read that we could not go above your expectations as we take much pride in our usual level of service. We hope to welcome you back for your next concert and to regain your trust very soon. Best regards, Kenny Tieberghien Guest Service Manager

68nehaln 2016/12/26
« A++ minus the overheated room in winter »

The rooms are modern and clean. The service is exceptional... Friendly & helpful! Only issue is with rooms overheating a lot in the winter. (I was in 326) Apparently, it is centrally heated and all the thermostat does is turn the fan on at Low, Medium & High. In December, when I stayed, I opened the window and used a fan the hotel provided so that the temperature would be comfortable. The only issue with this was that the train station is just behind the Hotel and the sound is audible from the room when the window is open. My guess is that this is not an issue in the summer. The Breakfast was consistently great & the staff attended to our every need.

Marju T, Front Office Manager at Novotel London Greenwich, responded to this review

Dear 68nehaln, Thank you for staying at Novotel London Greenwich and sharing your experience with our future guests! We certainly do our utmost to make your stay comfortable and pleasant, so we are pleased to note that you found our team friendly and helpful. However, it is regretful you did not enjoy your stay fully due to the warm temperature in your room. Our maintenance team will investigate this issue and will fix the problem. It was our pleasure hosting you and we hope that you will give us another opportunity to pamper you with exceptional service and accommodation on your next visit to London! Kind regards, Marju Taaraste

sandrarM8758KR 2016/11/30
« Novotel experience »

We always use the Novotel at Greenwich when going to the O2, it's very comfortable and welcoming, the staff are really well trained in hospitality. There is also plenty to see and do around Greenwich and it's very easy to travel into the city from.

Marju T, Front Office Manager at Novotel London Greenwich, responded to this review

Dear sandrarM8758KR, Thank you so much for sharing your feedback on Tripadvisor! It is always great to read comments from our return guests and I am thrilled each stay with us has been a delight. Also, I appreciate your kind words regarding our team - we always thrive to offer a memorable and efficient service to our guests and I am glad you have found this to be the case each time. We very much value your loyalty and we cannot wait to welcome you to Novotel London Greenwich again very soon! Warm regards, Marju Taaraste

JDP73 2016/09/28
« Really looked after us! »

We spent 2 nights here and as soon as we arrived we were struck by the level of personal service we got. The lady in reception made a real fuss of my 2 children and gave them a soft toy each for their stay. The room was clean and tidy and well insulated from the station right next door. Breakfast was good and the host was extremely friendly. Well done to you on an excellent customer experience!

Anna_Manauro, Guest Relations Manager at Novotel London Greenwich, responded to this review

Hi JDP73, That is exactly who we are and how much we care for our guests! Your kind words are already making lots of smile on our team's faces! Thank you for that. Our housekeeping team were also very please with your comments, it means a lot to them! Excellent customer experience indeed requires a 5 star rating, feel free to amend your rating on our hotel at your leisure! See you very soon with all the family! Kind regards, Anna

Sam W 2016/07/26
« Great location but a tight fit. »

Maybe I don't travel in Europe enough but the executive room we were in was smaller than expected. With only 2-3 drawers and a tiny closet, we barely had enough storage space for a single piece of luggage. Spent most of the week living out of suitcases. Also, the TV didn't work. Fortunately, it was summer and Greenwich was hopping so we took it as a cue to spend as much time as possible out of doors. Still, I'd look for bigger digs and would pay the price for it on my next visit.

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