Hotel addressVia Al Campo, 99
Cardano Al Campo
21010 MILANO MALPENSA
How to reach the hotel
Contact the hotel
- Tel. (+39)0331266611
- Fax. (+39)0331730595
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Novotel Milano Malpensa Airport - hotel reviews in Milan
Hotel code: 3458
Accorhotels.com customer reviews in partnership with TripAdvisor
"Bar not managed properly..."
23rd September 2013, JeroenC, Antwerp, Belgium
This hotel is an airport hotel , so the only thing you have on your business stay is the in-house hotel bar and restaurant. I did not use the restaurant , but the bar's atmosphere was not cosy at all (lights were too bright and wrong color temperature) , barmen appeared and disappeared whenever they felt like..This could be a brilliant bar by the pool but this advantage is not being taken...unfortunately...it felt like sitting in a lab...Fantastic (exec) rooms though , very friendly staff , only 5 minutes away from the Airport by hotel shuttle (every 30 minutes and free). But the bar.....a pity...
"Perfect for stop-over"
4th September 2013, Reigatemum, Surrey
Stayed here for two nights before our flight home after a couple of weeks touring the lakes. The hotel is very moden and comfortable - we found the room a little tight when sharing with two children (10 and 7) but we could put up with it for a two night stay. The room would be very nice 'for 2' as the sofa bed would be returned to its sofa position. The hotel was very quiet during the datime - we felt like we had the hotel to ourselves! No one else using the pool, or gaming facilities . . . We wondered where everyone was! As previous posters have mentioned, we visited the pizzeria down the road and had a couple of good meals there, the hotel restaurant didn't appeal and seemed expensive and lacking any atmosphere due to it being so quiet. We would stay here again if we needed an overnight stop, was a nice relaxing end to our holiday.View management response »
Management responseGentile cliente,grazie per aver dedicato del tempo alla sua recensione.Mi fa molto piacere sapere che si è trovato bene nel nostro hotel e che il servizio offerto è stato all'altezza delle sue aspettative. Molto probabilmente il tuo soggiorno è stato durante un week end dove il flusso dei nostri clienti è minore.Le nostre camere famiglia, di 24 mt2, dispongono tutte di un letto matrimoniale e un divano letto, per un massimo di 2 adulti e 2 bambini sotto i 16 anni.Sono contenta che ti sei trovato bene e ti sei rilassato. Questa è una delle nostre priorità quotidiane.Ti ringrazio nuovamente e spero di averti nuovamente nostro ospite.Cordiali Saluti,BarbaraGuest Relation ManagerNOVOTEL MILANO MALPENSA AEROPORTO
"A good stop-over choice"
20th August 2013, HPRed, Hong Kong, China
Pleasantly surprised by this airport hotel. It was clean, comfortable, with good bathrooms, good breakfast buffet and a nice small outdoor swimming pool. In the evening we took a walk and found a great little pizza restaurant tucked away in woods just 250 metres walk from the hotel. It was difficult to imagine the airport was just a few kilometres away. My only grumble was the pool only opened at 10am which meant we had to miss an early morning swim before heading off for the airport.View management response »
Management responseDear customer,Thank you for taking the time to its review.I am very happy to know that you liked our hotel.The quality and customer service is our priority everyday.I hope to have you again in our hotel.Sincerely,BarbaraNovotel Milan Malpensa Airport
"We always stay at NOVOTEL before we head back to the States"
18th August 2013, Antonella B, Bardonecchia, Italy
For the last eight years or so we have stayed at the NOVOTEL the night before our flight leaves for NYC from Milano Malpensa. It's an easy and quick drive to the Airport (they also offer a shuttle but we never took that), it's super clean, aesthetically pleasing in a zen way, accommodates our family of 4 nicely, and if you upgrade to the executive room, the bed is bigger and there are a few nice perks well worth the extra ten euros (including breakfast). This year I also noticed the food at the restaurant has improved and there are plenty of options, so it's a nice and convenient option for dinner there the night before. We've tried a few other hotels in the area just for kicks, but have come to realize that there's no better stay for us than NOVOTEL. Besides my boys (9 and 7) look forward to staying at "Mr. Novotels" hotel before returning from Italy.View management response »
Management responseDear customer,Thank you for taking the time to its review.I am very happy to know that you liked our hotel.The quality and customer service is our priority everyday.I hope to incotrare again in our hotel.Sincerely,BarbaraNovotel Milan Malpensa Airport
"Good for Business stay"
25th February 2013, Patrick_GER, Aachen, Germany
Hotel is connected to MXP via an airport shuttle. The shuttle departs from T1 where all other busses depart. Check-in was quick, preferences from the reservation were satisfied (non-smoking, away from lifts), WiFi codes handed out and return shuttle for the next day arranged.My room (executive suite) was on the third floor. Enough space, bed perfect. Drawbacks are the swing doors to the bathroom (does not close completly), slow WiFi service and clicking sounds from energy saving lamps. Pros are a plug right next to the bed, windows can be opended and wardrobe high enough to hang trousers in full length.View management response »
Management responseDear Guest,thank you for your comment and for your high rating.I am happy to see that your stay met your expectations and that you enjoyed our Executive room and the services we offer like free WiFi and shuttle to/from airport.Giving our Guests the best experience during their stay is our most important goal.Best regards,Guest Relation ManagerNovotel Milano Malpensa Aeroporto
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.
Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.