Hotel - Mercure Cieszyn
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Mercure Hotel

Mercure Cieszyn

Motelowa 21 
43400  CIESZYN
POLAND

222 reviews
TripAdvisor Rating Based on 222 reviews
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From 105.00 PLN Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Outdoor car park PLN 32 per day
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 25  PLN
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Outdoor car park PLN 32 per day
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 25  PLN
  • KATOWICE
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:00
    • Opening hours : Week-end 06:30-22:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 78 rooms
  • 78 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 14 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Cieszyn

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 222 reviews

Marabut199 2013/09/08
« Great for transit travel »

Great hotel if you travel from/to Poland to/from Southern Europe. Very comfortable and conveniently located next to the main motorway although the signposting could be better. Staff friendly, restaurant with good selection of food and tasty; great room comfort and standard. Bit remote from the town centre, however. Shame they do not offer motorway vignettes for Slovakia and Czech Republic as this would be more convenient than stopping on a road later.

ILONA P, General Manager at Mercure Cieszyn, responded to this review

Dear Sir, Thank you very much that you appreciated the hotel location as the closest hotel to the car Polish-Czech border. I am happy that the room was comfortable for you and standard of the hotel met your expectations. Thank for nice words about cuisine in the restaurant and friendless of the team. I hope we will have pleasure to host you in near future again. With best regards Ilona Porwoł General Manager with a team of Mercure Cieszyn

GyrosApOla 2013/08/11
« hm... »

well... it seems like a cheap mercure solution, although the staff was very friendly and room service was free of charge (surprisingly quick and very, very polite). the minus was the lack of a/c, which in poland may not be something standard, but one would expect this feature from a mercure hotel. the localization is perfect as a gateway to czech republic and austria (a cheaper solution), although there may be some problems with food, especially on sundays, that is when the hotel's restaurant comes in handy.

ILONA P, General Manager at Mercure Cieszyn, responded to this review

Dear Guest, Thank you for sharing your experience about your last stay at Mercure Cieszyn. Thank you for nice words about service and quality. We are happy that our location what was important during your trip met your expectations. Me and my team would be delighted to host you in Mercure Cieszyn in the nearest future. With best regards Ilona Porwoł General Manager

beaugency1 2013/07/06
« A GOOD PLACE AS A STOP OVER »

If you need a place to rest travelling from Poland to the Czech Republic, this "in need of a bit of a refurbishment" Mercure property fits the bill. In a quiet location a couple of minutes off the motorway, the staff are all very willing and pleasant and the cocktail specials in the bar very appealing (and reasonably priced) esp when the weather is good and you can sit outside in the small garden patio area. We were the only people to eat at the restaurant (it is the holiday season so no business traffic), but the choice of dishes and service were good, even if the wine list was a bit limited. Poland does prefer its beer, so no real surprise. Quick and easy check out from the (usual) ex-UK employed Pole, who has returned home after a few years serving in a London restaurant!

ILONA P, General Manager at Mercure Cieszyn, responded to this review

Dear Guest Thank you for taking the time to write so nice review. I am very delighted that you and your friends enjoyed your visit at MERCURE CIESZYN. I look forward to seeing you again in the near future. With kind regards, Ilona Porwoł General Manager

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