Novotel Krakow City West 4 stars

Customer review rating (ALL Rating) 4.7/5 2,434 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Outdoor car park

  • Bicycle available on guest request

  • swimming pool and fitness centre

  • Free High-speed wireless Internet

  • EV charging station

Our accommodation(s)

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Hotel location

Novotel Krakow City West

Al. Armii Krajowej 11
30-150 CRACOW
Poland

GPS:50.070207, 19.89738

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO SQUARE LOUNGE BAR

Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,434 reviews

TripAdvisor Rating  4.0/5  1,681 reviews

Certificate of excellence 2023

Clean and with a very nice dining and breakfast area

Customer review rating 4.0/5

Mikael Business - Confirmed reviews ALL

I have been here several times, rooms are always very clean, service fast. The restaurant for breakfast and dinner has great staff and some good selections. High international standard. Swimming pool and gym, rather small but very good temperature in the pool and clean. Never had a problem here.

Dear Stig L., Thank you for choosing us to spend wonderful moments in the Royal City of Kraków. We hope you decide to visit us again in the future. We would like to sincerely invite you. With best regards, Witold Skałka Guest Experience Specialist

Excellent Service

Customer review rating 4.5/5

Henrique Business - Confirmed reviews ALL

I do recommend this hotel for the quality of the service, atmosphere, comfort

Dear Henrique G., Thank you very much for having taken the time to post your comments. We are happy, that your stay at Novotel City West was a seamless travel experience. We are looking forward to welcoming you back whenever your travel plans bring you back to Krakow. With best regards, Witold Skałka Guest Experience Specialist

"Well located", "Good stay"

Customer review rating 5.0/5

Nigel G. Business - Confirmed reviews ALL

"Well located", "Good stay"

Dear NIGEL G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Witold Skałka Guest Experience Specialist

Excellence as usual

Customer review rating 5.0/5

Sergiu Business - Confirmed reviews ALL

Very clean, comfortable, cozy

Dear Sergiu C., Thank you for your review after the stay at Novotel Kraków City West. Hope to see you again in close future! :) With best regards, Witold Skałka Guest Experience Specialist

Good stay

Customer review rating 5.0/5

Jorn C. Business - Confirmed reviews ALL

Good service and nice room

Dear JOERN BOLSTAD, Thank you for such a positive review of your stay in our hotel! We are glad that you are satisfied with our services and the time spent with us was pleasant and enjoyable:) Yours sincerely, Witold Skałka Guest Relations Specialist

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Other web-users rate our hotel

  • 525 reviews 7.7/10 Location
  • 854 reviews 7.7/10 Room
  • 857 reviews 9.4/10 Service
  • 17 reviews 7.6/10 WiFi
  • 660 reviews 9.2/10 Breakfast
  • 327 reviews 9/10 Cleanliness
  • 291 reviews 7.4/10 Amenities
  • 226 reviews 6.6/10 Pool

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